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Wolfe Mazda

Surrey, BC

4.1
671 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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671 Reviews of Wolfe Mazda

October 29, 2020

Service was timely and appears to be well done. Staff were courteous and COVID protocols were observed for both staff and customer saftey. Overall good experience. Only negative comment is that the com More

by Matt B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Oct 30, 2020 -

Wolfe Mazda responded

We are grateful that you took the time out to leave us a review and share your thoughts with us, Matt. Thank you for acknowledging our Wolfe Mazda Service Team for being courteous, efficient and providing you with a great customer experience during your recent visit. We also appreciate you taking notice of all the precautionary measures we have put in place to help stop the spread Covid19 and keep our community safe during these times. We apologize if we missed some spots on your vehicle during our complimentary carwash. Please let our Service Manager, Mike know next time you are in and we will be sure to make things right. Thanks again for your feedback and thank you so much for your business. See you next time and please stay safe.

October 29, 2020

Friendly service department. Knowledgeable as well. I like that they sent a video of the work they had done when it was complete. Thanks for the install of my new hitch. More

by Ksitter10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Oct 30, 2020 -

Wolfe Mazda responded

We're happy to see that you had a 5-Star experience with our Wolfe Langley Mazda Service Team. Thanks for praising them for their friendly and knowledgeable customer service. So glad you also liked the vehicle maintenance status video we send out to our clients during servicing. We appreciate your business and look forward to working with you again soon, Ksitter10.

October 28, 2020

I purchased my car from this dealership in 2017. Everytime I have had a service done to my vehicle I have been completely satisfied. I store my winter tires with my dealership and I am very apprecia More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All staff
Oct 30, 2020 -

Wolfe Mazda responded

We would like to thank you for sharing this great review about our dealership, Joe! We are so please that you have enjoyed working with your Wolfe Langley Team and found our winter tire storage service convenient and helpful. Thank you for choosing our dealership for all of your automotive needs. We look forward to working with you for many more years to come. See you next time, Joe.

October 27, 2020

Great dealership to buy from, got a great deal on my car and have always been satisfied with the customer service. I’ve even gotten friends to buy from here as well. More

by Evan Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 30, 2020 -

Wolfe Mazda responded

Mr. Black, thank you so much for your business and for taking the time to share your feedback with us. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Thank you for sending your friends our way too. That is one of the best compliments. We can’t wait to share your thoughtful comments with our Wolfe Langley Mazda Team. See you next time.

October 26, 2020

Very caring staff and they were efficient and quick with working on my car. Very lovely and personable people. Will be returning in the future. More

by NJacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 30, 2020 -

Wolfe Mazda responded

Thanks so much for giving us your take on how we did during your recent visit, NJacobs. We really appreciate the time you took to recognize our Service Team for being caring, efficient and personable. We are extremely thrilled when we know clients are having a great experience at our dealership and we look forward to serving you again soon.

October 25, 2020

Just purchased a 2021 CX5 100. My wife and I would like to thank ALL the staff. A special thank you to Mike Groves our sales person. Mike was extremely helpful and went the extra mile to see that we were c More

by RodandSherryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nakai, Alan Eeg
Oct 30, 2020 -

Wolfe Mazda responded

We can’t thank you enough for letting us know how happy you were with the outstanding customer service you received from Mike and our entire Wolfe Langley Mazda Sales Team during your vehicle purchasing process. We will be sure to share your kind words of appreciation with them. They will be thrilled. We are lucky to have such a great team who sincerely care about our clients. We value your business and wish you many happy adventures in your brand new CX-5! Enjoy!

October 25, 2020

I am always very pleased with Mazda’s service.✅I have I am always very pleased with Mazda’s service.✅ I have filled out Reviews before expressing my overall satisfaction with service. I will be returnin More

by Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 30, 2020 -

Wolfe Mazda responded

Thank you so much for this wonderful review and all of the previous reviews about your great experience with our Wolfe Langley Mazda Service Team. We really appreciate you being a customer and helping to share the word about our dealership within our community. Clients like yourself help us stand strong industry. We value your business and we’re here for you anytime.

October 22, 2020

The service was good but I just felt that the guy behind the desk seemed a little rude when I was asking about the service. Even when I was looking at the cars in showroom, no one bothered to come by and as More

by rakesh.elango94@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 23, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your feelings about your recent visit to our dealership, Rakesh. Thank you for letting us know that your service was good however we are disappointed to read that you felt our Service Advisor was not as engaged and a Sales Consultant didn’t approach you in our showroom. This is not the exceptional customer service we are known to deliver, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. Please feel fee to contact our Group General Manager, Marc Livingstone at 604-534-0181 if you would like to discuss this matter further or voice any additional concerns. Your business is important to us.

October 21, 2020

Since I purchased my 2008 MX5 from Wolf Mazda I have had excellent service - have always been treated with the utmost respect . Have even convinced my son and husband to purchase a Mazda for their next ve More

by Pam.hounslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 22, 2020 -

Wolfe Mazda responded

Wow! Thank you so much for being a long time client of Wolfe Langley Mazda, Pam.houslo. We can not thank you enough for the five star review and kind feedback. Recommending our dealership to your friends and family is one of the best compliments we could ask for . We will ensure to treat them with the same respect and exceptional customer service that you have received over the years. Thanks again for giving us this proverbial pat on the back, you made our day! We look forward to taking care of you and your MX-5 again soon.

October 21, 2020

Good customer service, this service was just for an oil change and winter tires mounted been coming to Wolfe Mazda for 15yrs for sales and service very satisfied. More

by ray.jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason,cook
Oct 23, 2020 -

Wolfe Mazda responded

We are incredibly grateful for the awesome 5—Star Review. Thank you so much for your for choosing Wolfe Langley Mazda for all of your automotive needs for over 15 years! We look forward to working with you for many more years to come, ray.jenkins. See you next time!

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