Wolfe GMC Buick - Service Center

Incredible I got a screw in my tire on my way in to work today and was able to make it in to Western GMC Buick before the tire got completely flat. The minute I I got a screw in my tire on my way in to work today and was able to make it in to Western GMC Buick before the tire got completely flat. The minute I walked in to the Service department I was warmly greated by Sue and her team. I explained that I was heading into work when my notification came on and I was desperate for help. Sue was able to get my car in immediately and took exceptional care of me and my vehicle. It's amazing the amount of positivity and graciousness displayed to me today. I will not forget it and I will be back!!!! More

2014 GMC Terrain I have been dealing with Western GMC since 2006. My Terrain is the third vehicle I have purchased there. The environment is very friendly and the serv I have been dealing with Western GMC since 2006. My Terrain is the third vehicle I have purchased there. The environment is very friendly and the service is exceptional. My concerns are dealt with promptly and I am kept informed. I would certainly recommend this dealership to anyone in the market for a car or for service. More

Excellent This is the second new vehicle and we have had through Western and we have had nothing but the best service, they are helpful and are more then happy This is the second new vehicle and we have had through Western and we have had nothing but the best service, they are helpful and are more then happy to go out of there way to make sure things are right. More

Excellent dealership Amazing staff all the way from sales, finance thru service. They cannot help enough with making a person feel comfortable from the time they check in Amazing staff all the way from sales, finance thru service. They cannot help enough with making a person feel comfortable from the time they check in till they leave. More

It was Too good to be true Fast service, everything got done and fixed, I was very surprised they even washed my truck!! Very nice! But at the end when I came inside my truck th Fast service, everything got done and fixed, I was very surprised they even washed my truck!! Very nice! But at the end when I came inside my truck there was very visible scratch on my dash display! Over a inch long. When I confront them about it, they told me all the work that was done it was not in this area so they couldn't have scratch that display. They made me feel like I'm telling lies. After They did try to wash the scratch and it almost all came off, there is only very small mark left Anyway that's my story. I just wish who ever done it obviously by accident they would admit to it. More

Excellent service advisor Brought my vehicle in for some service work and an Oil change. The service advisor kept me informed on the progress of my vehicle while I waited. Wou Brought my vehicle in for some service work and an Oil change. The service advisor kept me informed on the progress of my vehicle while I waited. Would highly recommend this dealership to anyone else. More

Honesty Appreciated I've been dealing with Western for many, many years and have always felt secure in knowing that they will not treat me unfairly. From major repairs to I've been dealing with Western for many, many years and have always felt secure in knowing that they will not treat me unfairly. From major repairs to oil changes, Western provides excellent and friendly service. Cindy is not only super friendly, but very knowledgable about whatever is going on with my vehicle. I'm never left feeling misled. More

AMAZING customer service When I pulled my vehicle into the service bay, I was greet by NAME by Cindy in the shop, the level of customer service is stunning. As one who works i When I pulled my vehicle into the service bay, I was greet by NAME by Cindy in the shop, the level of customer service is stunning. As one who works in the customer service industry, this dealership could be used as a model for excellent customer service. More

Fixed a service that wasn't right. Today I had to come back because there was a glitch with my Chevy Trax. Sue, Dean and Peter, all were putting their heads together to solve this issu Today I had to come back because there was a glitch with my Chevy Trax. Sue, Dean and Peter, all were putting their heads together to solve this issue with my bluetooth. (gotta love technology). Well needless to say all is right in my world again. I can't thank these 3 enough. And Sue again thank you for all that you have done to make this issue right. Customer Service is so important in this "it's all about me" world. You going that extra mile and then some was awesome. Thank you for also returning the rental, when time is precious, you saved me more time out of my impossible day. Lori More