Willowbrook Chrysler Jeep Dodge RAM

My experience at willowbrook Chrysler I purchased my vehicle brand new at willowbrook Chrysler in the summer of 2016 and I have had nothing but negative experiences since then. There was a I purchased my vehicle brand new at willowbrook Chrysler in the summer of 2016 and I have had nothing but negative experiences since then. There was a promotion for a free tv when I bought my vehicle that was "out of stock" when I bought my car. I have called multiple times to ask when I can pick it up. And also gone into the dealer only to be given some excuse why I can't have it that day... The first two visits I spent almost 5 hours total at the dealer waiting for different people to fill out my paperwork. When I finally purchased my vehicle and left I had to go back the next day as the financing dept had incorrectly filled out my paperwork and my payment schedule was in correct. About two weeks later I received a letter in the mail that my insurance had not gone through. The person doing there on site insurance had double registered my vehicle and I had to drive back down there and wait for 2 hours while they corrected my mistake. Not to mention I did not receive a phone call about this issue. After having my vehicle for a month or so I was driving on the highway and was forced to brake hard. My passenger seat on my brand new vehicle lifted completely off the floor and flew into my dash. When I pulled over to look it had not even been screwed down into the floor. They made me wait over two weeks to bring my vehicle in to have this fixed and when I arrived. No apology and still no tv. Nobody has returned any of my calls. This is an extremely unprofessional group of people. I would never go back and I will continue to spread the word about my experience to everyone who's looking to buy a vehicle More

Love my SUV fantastic Service Today we bought our first new vehicle and I couldn't be happier. Not only with the vehicle but with the service. Mike Simpson was our sales rep and he Today we bought our first new vehicle and I couldn't be happier. Not only with the vehicle but with the service. Mike Simpson was our sales rep and he was fantastic. He listened to everything that was important to me in a vehicle, what I liked and what I didn't like and he matched me with the perfect SUV. Buying a new car is a big decision and I was on edge a little bit, but Mike was patient and helpful throughout the whole process. He got us a great deal and into an SUV that I absolutely love! Thank you Mike!! More

Trade-in With a growing need for a full size puck up truck I made the decision to trade in my belived Camaro SS. My search for a new truck lead me to over 5 di With a growing need for a full size puck up truck I made the decision to trade in my belived Camaro SS. My search for a new truck lead me to over 5 different dealerships. I stopped searching and felt confident that i was making a good choice for myself at willowbrook chrysler after dealing with "John the Greek". John fully understood what i was looking for and met all of my expectations. Great selection of vehicle, good service, and mostly they were able to meet all of my expectations and more. Dan. More

A bunch of thieves I went into Willowbrook last January (2015) looking for a used truck. I found a nice 2010 Ford Ranger (over priced) the blue book on it was considera I went into Willowbrook last January (2015) looking for a used truck. I found a nice 2010 Ford Ranger (over priced) the blue book on it was considerably lower. They tried to talk me into a new Dodge Ram 1500, I reluctantly agreed until we got to financing and they tried to lock me into 22.4% for 84 months. I said no bloody way.. I found a beautiful 15 Nissan Rogue at 4.9%. Never get ripped off by WillowCrook Dodge. More

BOGUS 30 Day or 3,000k return policy Bought a Jeep back in February, from day one it's leaked!within the first week it was in the shop, went to sales manager and handed him my keys and sa Bought a Jeep back in February, from day one it's leaked!within the first week it was in the shop, went to sales manager and handed him my keys and said either get me a new jeep or give me my money back, he told me to give them the chance to fix it, again the week after that again I was back in for the same leak, went to the sales manager again said I want a new Jeep or my money back, he told me that that would be the first for him as he has never had to do that before, he said we just don't do that, he told me to call Jeep as they have a buy back you lemon policy, I called Jeep Canada, I was told NO they only do that in the USA. . So I have been xxxxxxxxxxx and lied to and they still will not take my Jeep back, all this time they have tried to fix the multiple leaks but to no avail! It's been 8 months and I'm tired of playing their game, I guess it's time to talk to a lawyer to get my money back! More

Worst service ever I could write a list if things that I was so unhappy with. I did purchaee a car from this dealership but once they had the $ in hand they were just ho I could write a list if things that I was so unhappy with. I did purchaee a car from this dealership but once they had the $ in hand they were just horrible. So many things were wrong with the car as soon as I had it off the lot and multiple times they took it in to fix the problems but it was given back with more problems. They are horrible. Just horrible service all the way around. I wouldnever recommend this place to anykne. Not even a worst enemy. More

Kevin B was an amazing salesperson. I told Kevin that I wanted a shorter higher vehicle then what I was presently driving and if that it should be a used vehicle. Within a very short tim I told Kevin that I wanted a shorter higher vehicle then what I was presently driving and if that it should be a used vehicle. Within a very short time he presented me with the vehicle that suited my needs. The whole experience was amazing. More

I bought a 2017 Dodge Laramie Quad Cab The experience I had in buying the truck was the best I've ever had. The salesman "John The Greek" insisted that I took the truck overnight to drive i The experience I had in buying the truck was the best I've ever had. The salesman "John The Greek" insisted that I took the truck overnight to drive it and make sure I like it which I did. The dealing was painless and we came to a agreeable price. I would not hesitate in recommending Willbrook Chrysler and "John The Greek"if you want to purchase a Chrysler Product. Honest people and Honest Dealership. More

new ouner of eco deisel 1500 bought a 2016 eco diesel from ashley phillips took all day but was well worth it excellent service i'am very satisfied and the service to get it all bought a 2016 eco diesel from ashley phillips took all day but was well worth it excellent service i'am very satisfied and the service to get it all done the way i wanted was excellet More

new owner of a dodge ram 1500 My experience at Willowbrook Chrysler was great! My salesman Tyler Eckford went out of his way to make sure I got exactly what I wanted. A pleasure to My experience at Willowbrook Chrysler was great! My salesman Tyler Eckford went out of his way to make sure I got exactly what I wanted. A pleasure to deal w/ these people. More