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Whitby Toyota - Service Centre

Whitby, ON

4.7
436 Reviews

436 Reviews of Whitby Toyota - Service Centre

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July 22, 2022

The employees I dealt with were excellent however 2 hours for an oil change is a little to long and that was with an appointment. More

by jeanbond681
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Great service, I purchased 4 cars from them I will recommend Whitby Toyota to everyone I knew ! See you soon ! More

by BORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

The Service and Customer representatives are always courteous and prompt. They give you approximate time when service will be finished and most times they are very close. Customer representative alw More

by jeanbri99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

I brought my car to the dealership for a regular 16,000 km maintenance. I was told I was also booked in for two Toyota recalls. After my two hour wait when my car was ready, I was told that Cameron had to More

by Samileyes
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

Awesome Service- Friendly, courteous right from dropping off your car. Excellent customer service desk. Great waiting area. Cashiers are friendly and efficient More

by kenderkach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

After a very unfortunate experience I received a Fantastic response and follow up by Ian Kingsley Thanks More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miles Shrider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley
June 08, 2022

Excellent Friendly service every time. I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hassira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Cathy responded

Whitby Toyota Jun 8, 2022 Cathy Excellent Friendly service every time. I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with Ensuite. From the moment you pull your car inside the happy friendly staff make your day, as Adam certainly did for me today Kudos to your very efficient team at Toyota who even washed the car for me! 😄👍

June 07, 2022

Always OUTSTANDING service! Cameron at the service desk was great !! Every time I visit it’s like being at Cheers .. everyone knows your name. More

by LISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The team that greets you upon entering
June 03, 2022

I am usually only there twice a year for my tire swap & storage. But Service staff are amazing every time. I live in Toronto, but will keep my business there for this reason. More

by Kim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Always a top notch service experience. From driving into the service bay, registering at service desk...and waiting in the comfortable waiting area. More

by tankard8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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