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Whitby Toyota - Service Centre

Whitby, ON

4.6
458 Reviews

458 Reviews of Whitby Toyota - Service Centre

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September 13, 2025

They provide great service - having my car serviced in toyota whitby was hassle free. The staff are very kind and helpful. More

by JVF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

Service is always excellent and staff extremely professional and helpful. It’s the reason I continue to have my vehicle serviced at Whitby location rather than at a dealership closer to my home More

by kilcullene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Friendly staff. Quick service didn’t have to wait long. Knowledgeable and able to answer questions about my vehicle. More

by leesmith1186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Jason Ells from the service department was very helpful and resourceful and would recommend to everyone. More

by Mustafa A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

They used the wrong engine oil for my old Camry! My Camry can only use 10w30 or 5w30 engine oils. But when I check the last service document (Dec. 12, 2024) I was shocked to find that they used th More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Forbes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician performed the oil change
Sep 06, 2025 -

Whitby Toyota responded

Hi there, sorry for the confusion. For reference, the oil that is put into the engine is the oil that is listed on the engine cap of your vehicle. This is performed by the technician doing the oil change. What is listed on the invoice is not an accurate reflection of what was actually put into the engine. That simply is done by the parts department via an oil application chart from Toyota Manufacturing. Regardless of what is on the invoice, the oil in the vehicle is what’s listed on the oil cap or engine bay cover. Hope this clarifies the situation.

September 06, 2025

My vehicles always receive top notch service from Whitby Toyota! Cameron, Jayson, Mohsin and Brian are always pleasant to deal with and make me feel like a VIP every time I come for service! More

by ALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

My Camry's last engine oil change was done last year (Dec. 12, 2024). The technician installed the oil filter unnecessary tight! Too tight to remove it with a regular tool. I could not do it yesterday a More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the technician
August 28, 2025

I was at the Toyota Dealership yesterday and the staff were very friendly and helpful. I was directed to the Service Dept., and they did an inspection into the issues I was facing on my vehicle. I am ve More

by Derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bandula Dissanayake
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The only place I take my truck to and I look forward to seeing Camron he always so personal he help my last time with getting my in and out as I had a chemo appointment that morning he’s my guy to see More

by Jaime p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Always prefer to go on this location, staff is very pleasant and friendly and they take good care of my vehicle.Thanks to Whitby Toyota More

by mehboobreh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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