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Whitby Toyota

Whitby, ON

4.7
1,932 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned ...
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,932 reviews

September 17, 2020

Tony is a great adviser for your next car purchase! Provided me with excellent details to all my questions. I recommend him to all who purchase from Toyota More

by fuad.tariq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Whitby Toyota responded

Hi Fuad! Thank you for the review! We hope you are happy with your new purchase. Thank you for the recommendation!

September 15, 2020

Great after purchase service from Keith in parts regarding the window visors that we’re not available when we purchased our new Toyota Rav. He was pleasant, helpful and knowledgeable. As our sales More

by charvallee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arda Seyranoglu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Whitby Toyota responded

Hi there! Terribly sorry that your sales person did not follow up with you... However we are happy that this issue was resolved! If there is anything else... Please let us know.

Sep 21, 2020 -

charvallee responded

Our sales person was eager to sell us the new Rav4. We were asked when we wanted to pick our car up we told him whatever was convenient the following week. He said Wednesday after 3:00 which we agreed to. We got there just before 4:00. He was extremely disorganized (because of the disarray on his desk) with the paperwork so we waited and waited. Then we were told he had to change the licence plates and scrambled to look for the right tool to do so. Shouldn’t all of this been done before 3:00.? As we are retirees, we didn’t want to stay indoors any longer because of Covid so we went outside in the very hot sun to wait and wait some more until finally every thing was complete. By now it was close to six o’clock. It was a very disappointing experience because buying a car is not like buying groceries and we knew what good service looked like because we got excellent service at the Ken Shaw dealership when we purchased our first Rav 4. In the future We would be very hesitant to buy from our local dealership.

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September 15, 2020

I walked in with an idea of what I wanted, and Tony was so helpful and honest. I walked out with a brand new RAV4 LE, feeling confident about my decision. Tony walked me through all the options and just ma More

by Laura M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Whitby Toyota responded

Hi Laura! That is amazing. We always hope that our customers are satisfied with their vehicles! Tony loves to make sure their customers are excited about purchasing a new vehicle. Make sure to stop in and say hello for your next servicing here!

September 14, 2020

I called Tony to discuss a new Tundra. He was very gracious with his time and knowledgeable. Thanks Tony! Hopefully we can do a deal. More

by securexx
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Whitby Toyota responded

Hi there! Thank you for your positive review. We hope to see you soon in our dealership.

September 13, 2020

I have bought 3 Corolla's from this dealership. Sales people as well as service associates are just fantastic - A-one. Purchased a 2016 in March. More

by Christina Cawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meerna Youssef
Sep 21, 2020 -

Whitby Toyota responded

Hi Christina! We are so happy to hear that you are a loyal Whitby Toyota customer! We hope you enjoy your newest Toyota vehicle!!

September 12, 2020

Just purchased 2020 RAV4 XLE and love it! Hayden from the start was honest and practical when finding a vehicle that suited our budget. During the decision process was EXTREMELY patient with us and went thro More

by Kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Iles
Sep 21, 2020 -

Whitby Toyota responded

Hi Kayla, thank you so much for the great review! We hope to see you in our service department for regular maintenance. Please make sure to stop by and say Hi! :)

September 11, 2020

My first time purchasing a car. Hayden was super friendly and helpful in making it a pleasant experience. I love my Toyota! Upon pickup he helped to explain all the features and set up my screen pr More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Iles
Sep 21, 2020 -

Whitby Toyota responded

Hi Anna! We are glad that you enjoy your new vehicle, and that Hayden could provide you with an amazing experience! We are happy you are a part of the Toyota family.

September 10, 2020

Hayden provided great service with a personal touch. Thanks for creating such a positive experience purchasing my dream ride. The process was smooth and my vehicle came well prepared. More

by Curtis
Recommend Dealer
Yes
Employees Worked With
Hayden Iles
Sep 21, 2020 -

Whitby Toyota responded

Hi Curtis, we are all happy to hear of your positive experience here at Whitby Toyota, with Hayden! We hope you enjoy your new vehicle.

September 06, 2020

Arda was helpful and made us feel welcome. There was no pressure and he respected that we had done our research and knew what we wanted. He even helped us get a quick turnaround with the new vehicle so we More

by Mike Hastie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arda Seyranoglu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Whitby Toyota responded

Hello Mike! We love that you are satisfied with your vehicle and that you were able to take it for the weekend for your camping trip. We hope you love your vehicle as much as we do.

September 04, 2020

Sam gives the epitome of customer service and kindness. I went to Sam needing a car badly and he along with a Richard made it happen. I can’t express how grateful I am for Sam and Richard. With employees lik More

by Shannon T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Khan, Richard Sookoor
Sep 10, 2020 -

Whitby Toyota responded

Hi Shannon! We are excited to hear that you will be a long life customer! We hope that your new vehicle treats you as amazing as you are. Thanks for your review!

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