Whitby Toyota

I have bought many new cars over the years. However, this is my first new car purchase from Whitby Toyota. I just purchased a new Highlander and I must say this is the most easiest and pleasant dealing this is my first new car purchase from Whitby Toyota. I just purchased a new Highlander and I must say this is the most easiest and pleasant dealings that I have ever had purchasing a new car. The salesman, Bandula Dissanayake, is the salesman that I dealt with. He was professional and the most straightforward car salesperson that I have ever dealt with. He was knowledgeable about the Highlander and took the time to show me the operation of the many functions. When I picked up my new car it was detailed to perfection. Thank you. More

Friendly staff in a positive atmosphere, selling a great product. We felt well taken care of and all of our needs were met. Kudos to Whitby Toyota! product. We felt well taken care of and all of our needs were met. Kudos to Whitby Toyota! More

We have NEVER had anything but positive experiences when we take our Toyotas in for servicing! From the friendly smiling face of G the G (Gord the Greeter) to the excellent service tech Steve and Debbie we take our Toyotas in for servicing! From the friendly smiling face of G the G (Gord the Greeter) to the excellent service tech Steve and Debbie always pops over with her big smile. Dave popped by with a friendly hello this time and as always Keith whom we have known forever, was his accommodating self. What a great staff!!! More

I've been looking for a car for a while and with Bandula services, it was made much easier! The transaction was easy, and I was able to understand the technical functions to my new vehicle easily. Thank you services, it was made much easier! The transaction was easy, and I was able to understand the technical functions to my new vehicle easily. Thank you so much for being so professical and honest, your efforts is really appreciated! More

I have been a customer with Toyota for 5 years. I love their service and treatment. Sam in sales always makes me come back due to his customer service. The service team is always cheerful, kind, and ver their service and treatment. Sam in sales always makes me come back due to his customer service. The service team is always cheerful, kind, and very knowledgeable. I am very happy with my new 2021 purchase More

Quick and courteous service. I had my car in for an oil change and other minor things and, even with the COVID protocols, I was in and out in about 40 mins. Highly recommend this dealership for service. change and other minor things and, even with the COVID protocols, I was in and out in about 40 mins. Highly recommend this dealership for service. More

I have probably been using Whitby Toyota for at least 30 years. I trust them. If I have a problem they work to solve it. It is nice to see and deal with all the service advisers and porters.. years. I trust them. If I have a problem they work to solve it. It is nice to see and deal with all the service advisers and porters.. More

My son had an appt booked for Jan 16, he received a call from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test dri from Tony that morning before the appt and he told my son if he was not going to buy the car before the end of the month he could not do the test drive?? How can you commit to purchasing a car if you have not test driven it! My son was and is very interested in purchasing this car, he will not be doing it from Whitby Toyota, that's for sure. I called in and spoke with Chris one of the managers on duty he was very apologetic and he asked if my son would come in and do the test drive with another sales person? But when Chris called him he gave him an excuse that this car could not be test driven in bad weather because it is rear wheel drive. There was no bad weather it was just cold! We are very unsatisfied with the customer service from Whitby Toyota. More

Had a good sit down with Hayden to discuss the RAV4 and the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's serv the Highlander. Hayden did a great job showing us the cars and features of each, and offered us all the options available. Although Hayden's service was excellent, we weren't happy with the trade-in value provided to us by the management and proceeded with another vendor. More

Hi I’m Helen. Whitby Toyota is my favourite place to go for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) an for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) and Richard Sookoor at the sales department . Thank you guys. We met Ian too, when we got our lease Corolla and he’s so down to earth person, very professional and he make sure that you’re happy and satisfied for your visit . Ian has an excellent personality. Thanks Ian. Jason in service department was so nice and friendly, I would say that they have an excellent costumer service and very helpful. They’re awesome! Keep up the good work guys!!!! More