Whitby Toyota

Honda girl converted to Toyota! My husband was in desperate need of a new car as his 11 year old civic broke down. We had all intentions of purchasing with Honda again but thought My husband was in desperate need of a new car as his 11 year old civic broke down. We had all intentions of purchasing with Honda again but thought why not check out Toyota as it has just as good a reputation. I'm glad we did! The service we received from Gary was amazing. There was no pressure! He just listened to our needs and laid out our options. He showed us the new model camry and we loved it and I have to admit the price was very good compared to the Honda Accord. In short we never made it to Honda and we purchased the camry with no hesitation and it was a lot to do with Gary. I didn't feel slammed and I trust that he has sold us what he truly believes fits best for our family! By the way we brought our 5 year old on this shopping trip and Gary was awesome with him. I would recommend Toyota to anyone but definately buy from Gary he will take good care of you. More

Poor Service Department I had a brake job done and they replaced the rotors on all four wheels and used the existing pads. $ 800 later and the vehicle drives no differently I had a brake job done and they replaced the rotors on all four wheels and used the existing pads. $ 800 later and the vehicle drives no differently then the when I took it in this morning. I have already noticed the scoring of one of the rotors. Arranged pick-up for 3:00 pm and I had to phone them to come and pick me up. They arrived at 4:10 pm. I have had similar dealings with this dealership in the past and similar results. This is the last time I will be using this dealership More

New 2016 Tacoma TRD Sport Gary Brown was great throughout the sale of my Tacoma. There was no problem in finding the specific colour/package that i was in need of. The negotiat Gary Brown was great throughout the sale of my Tacoma. There was no problem in finding the specific colour/package that i was in need of. The negotiation process, he gave me a fair price and best of all 3 Toyota dealers i had visited. During delivery of the truck he explained thoroughly how the infotainment system works (setting up bluetooth, phone and settings) and also showed me all the features of the vehicle. Should myself or anyone I know be in the market for a new vehicle, I would definitely reccomend Gary at Whitby Toyota. More

Little to no pressure to buy. Friendly, no pressure, knowledgeable. Was able to obtain the vehicle that we wanted. We were able to test drive what we wanted and able to test drive Friendly, no pressure, knowledgeable. Was able to obtain the vehicle that we wanted. We were able to test drive what we wanted and able to test drive the vehicle that we ended up buying. Russ and Heidi Pedersen More

New Rav4 Pleased to continue my relationship with Whitby Toyota. Both Service and sales experience meet my needs. I wanted a specific model/option package & co Pleased to continue my relationship with Whitby Toyota. Both Service and sales experience meet my needs. I wanted a specific model/option package & colour . Prepared to wait till found . Pricing and trade-in of my Toyota product very professional and fair. Andrew Ward did a great job with Whitby Toyota sales team to find and deliver the auto. He kept me informed of progress and had all paperwork ready for delivery. He took the time to go thru new features on Rav4 and help me set-up electronics, blue tooth etc. Very happy with new Rav4 and purchase process. I also know from servicing my previous Toyotas it will be will looked after during routine service checks. Andrew also put tabs in service manual so I could find key items quickly. Happy customer with another outstanding Toyota product. More

Great Customer Service & Experience My wife and I went in looking to purchase a Rav4. We had done our research and were met by Pearce Herder. He was great from the start, did not try to My wife and I went in looking to purchase a Rav4. We had done our research and were met by Pearce Herder. He was great from the start, did not try to sell us anything we didn't need. Was honest and upfront with all costs and what he would be able to do for us with respect to our trade-in and payments. We felt that nothing was being withheld from us during the process and within a couple of weeks we drove away with our new vehicle. We were very impressed with the professionalism and honesty from this team. They were solid, I would recommend. More

Stephanie Cockburn best sales rep !!!!! Hello my name is Leo just picked up my new vehicle at Whitby Toyota i would strongly recommend Stephanie Cockburn she is very friendly very helpful, a Hello my name is Leo just picked up my new vehicle at Whitby Toyota i would strongly recommend Stephanie Cockburn she is very friendly very helpful, and also a pleasent to be around. She will make sure you are satisfied and she will work with you n every way possible. I am really satisfied with my experience and would recommend to anyone More

Exactly what I wanted and needed at a great price. Stephanie Cockburn is a wonderful person to deal with. She's fun and enthusiastic and it made buying my car a fantastic experience. I had been shopp Stephanie Cockburn is a wonderful person to deal with. She's fun and enthusiastic and it made buying my car a fantastic experience. I had been shopping around for used, but for the price I was offered by Stephanie purchased brand new. Thanks Stephanie, and everyone at Whitby Toyota. I already know Whitby Toyota is the best, I'm a repeat customer, and Stephanie's a rock star. More

Quick and easy! I saw a car I was interested in online on Thursday, called the dealership and ended up driving it home on Tuesday. It was the most pleasant buying exp I saw a car I was interested in online on Thursday, called the dealership and ended up driving it home on Tuesday. It was the most pleasant buying experience of my life, very painless, Stephanie was awesome, she was very accommodating and made the process move along very quickly and smoothly. 10/10 Would recommend. More

New car purcahse I had received several letters and phone calls about updating my 2011 Rav 4 it had very low mileage and was in excellent condition .I decided to just I had received several letters and phone calls about updating my 2011 Rav 4 it had very low mileage and was in excellent condition .I decided to just have a look at what was on offer to update to a 2016.The salesman Shawn McCallum was amazing.We went for a test drive and I loved it.What I really liked was the no pressure approach.He took the time to go over all the new updates and the finances available.When I picked up my new rav 4 he took the time to show me how all the new options worked.It was truly an no stress purchase.Thank you Shawn. More