Whitby Toyota

Another Prius and another great buying experience This is my second car from Whitby Toyota and it was, as another review stated, painless, again! Gary Brown was my salesman; he answered all my questio This is my second car from Whitby Toyota and it was, as another review stated, painless, again! Gary Brown was my salesman; he answered all my questions and made the process very smooth. More

Ian Kingsley thank you Ian, thank you for the friendship and kind gesture in our purchase of 2017 Highlander XLE. Great experience to know a person like Mr Kingsley. We call Ian, thank you for the friendship and kind gesture in our purchase of 2017 Highlander XLE. Great experience to know a person like Mr Kingsley. We call him the father like a family, highly recommend to see him and just be forward and he will accommodate your needs. Bring your family and see the excellent of knowing Ian Kingsley. Thank you, again. More

Painless Andrew Ward assisted us. Things were done in a timely manner. It really was a stress free experience. The vehicle came faster than promised and as ord Andrew Ward assisted us. Things were done in a timely manner. It really was a stress free experience. The vehicle came faster than promised and as ordered. More

Stress-Free Experience Experience at Whitby Toyota was stress-free, and pleasant. Gary Brown was profession and everything he did had a ring of sincerity and caring for the Experience at Whitby Toyota was stress-free, and pleasant. Gary Brown was profession and everything he did had a ring of sincerity and caring for the customer. Every question was answered honestly and in a forthright manner. He treated every question professionally and did NOT give the impression that it was silly. Thank you Gary. Honourable mention to David Marshall and Chris Hiebert. Both were professional. More

New Tacoma TRD Sport Upgrade, Amazing Experience. So, I was in the market for a new vehicle since I decided to give my Toyota Matrix to my little sister. I decided I wanted to get a Toyota Tacoma TRD So, I was in the market for a new vehicle since I decided to give my Toyota Matrix to my little sister. I decided I wanted to get a Toyota Tacoma TRD Sport Upgrade. I was checking out dealers in my Area, when I called Whitby Toyota. I spoke to the receptionist and asked to speak to someone in Sales and by Chance I got transferred to Gary Brown. I could of not asked for a smoother and pleasant Experience. Gary was honest and cut to the chase and we settled a deal the same day. (While I was there, he even was awarded a award for his good customer service). Couple days later, I go to pick my truck. I have dealt with a few dealerships before and I have never had such a pleasant experience. When my wife's Nissan Rogue finishes it's lease, we are coming back to Gary to make a deal for a Toyota RAV4. All in all, I would highly recommend Gary Brown and Whitby Toyota. More

Service at Whitby Toyota This was my first service at Whitby Toyota and I was extremely impressed the staff was very pleasant and the receptionist made me a coffee Felicia I t This was my first service at Whitby Toyota and I was extremely impressed the staff was very pleasant and the receptionist made me a coffee Felicia I think was her name , I definitely will telling all my friends to buy thier next car at Whitby Toyota . More

Great experience at Whitby Toyota I recently got a new 2017 Toyota Corolla at Whitby Toyota, and let me tell you my experience there was amazing! The sales rep that I had the pleasure I recently got a new 2017 Toyota Corolla at Whitby Toyota, and let me tell you my experience there was amazing! The sales rep that I had the pleasure of dealing with was Andrew Ward. He was very kind and honest right from the beginning with my parents and I. Something that other dealerships were not. He sat down with us and listened to all of our concerns about finding the perfect car for me, as well as answering all of our questions. One of the biggest selling points was looking for a trade-in value for my 2005 Nissan "the red rocket." Before we had got to Whitby Toyota we actually looked at a different Toyota, where the sales reps were not so great. They said my car was worth nothing, they were swearing, and even cut my dad off while he was asking a question and voicing a concern .....needless to say not very good customer service. So when we decided to go to Whitby instead, we had told Andrew our previous experience and he was very adamant on making our experience at Whitby a good one. From our first visit to the day I picked up my car Andrew was there to answer all of my questions, my parents questions, he explained all the features in the vehicle and gave us all the inforomation we needed. Within a week from my visit at Whitby Toyota I was trading in the keys of the red rocket for the keys to a beautiful brand new 2017 Totoya Corolla LE. Before I left the dealership Andrew got into the car with me and went over all of the features again. The customer service here is deffinatly worth a 5 star rating! Thanks so much Andrew I love my new car! ps...I called it "loretta" More

Assistance At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or At the time of oil change the service dept personal used to guide about tire rotation , break issues etc, but for the last year or two no body asks or tells anything like that, why?? More

Our first SUV Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and fir Hi Gary Thank you very much for a very pleasant car buying experience! We love our Toyota Highlander. This is our second Toyota vehicle and first SUV. We have been servicing our Camry at Whitby Toyota for many years and have always been very satisfied with the dealership. After researching many car brands, reading reviews and visiting different dealerships, we decided to purchase another Toyota. From the moment we met Gary, he was very patient, professional and knowledgable. He has been in his profession for almost 40 years, and you can tell that he is passionate about it. 5 star customer service! If you are looking for a reliable car, professional dealership and stress-free car buying experience, we highly recommend Gary Brown from Whitby Toyota. Thank you Gary! Enjoy your summer and happy travels! :) Highlanders Kinga & Joseph More

Buying experience at Whitby Toyota One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. And One of our friends purchased a Toyota from Mr. Ward and highly recommended him. That made purchasing a new car from Whitby Toyota a no-brainer. Andrew was very helpful with information on the two cars we were considering. He took the time to explain the features of each vehicle on the phone and gave us all the information we needed to make an informative decision. We settled on the Corolla IM. When we finalized all the paperwork and insurance details, the next step was to visit the dealership to go over the features. Mr Ward was very knowledgeable on all aspects of the IM. His friendly and courteous manner made us feel very welcome. He stayed well past closing time to make sure we were familiar with all aspects of the IM. We are also looking at purchasing a new Sienna when the 2018 model arrives. We need not look anywhere else for a purchase. Whitby Toyota has our vote as the best dealership to purchase a Toyota. More