Whitby Toyota

Rashid and Whitby Toyota Go Above and Beyond We called Whitby Toyota, as, we remembered an advertisement in a Magazine we receive mentioning Whitby Toyota in conjunction with an organization my h We called Whitby Toyota, as, we remembered an advertisement in a Magazine we receive mentioning Whitby Toyota in conjunction with an organization my husband is a member of...The salesperson who responded to our call was Rashid Lorgat. From the first conversation we had with Rashid, we immediately know that he was professional, knowledgeable, and an ethical person..We explained that we were waiting to hear from our local dealership, but were curious to know if Whitby Toyota was associated with my husbands organization..We let him know what we were interested in, and currently waiting on our local dealership...He thanked us for calling, and said he respected our first query with our local dealership...After two weeks he followed up to find out if we found the vehicle we were looking for. We were surprised to tell him that our local dealership had not called us back after two weeks with us making two phone calls speaking with the salesperson we previously purchased from ..we were very pleased to hear from him..Speaking with him, we felt no pressure, only a pleasant conversation and an expectation of finding something we would want to purchase or lease. We made an appointment to meet with him, and had to cancel due to a blizzard in our area. We rescheduled and met with him on a different day. Again,we felt no pressure. We were assured to keep safe, and come when we were able. We arrived at the dealership and were interested in a model that had been previously PDI'd. It was a perfect match for us, exactly what we were looking for. We came to an agreement with Rashid, after the Whitby team reviewed our vehicle, and gave us a purchase quote. We mentioned that our drive was three hours round trip, would there be anyway we could complete the deal that day, and return with the vehicle. We were doubtful that this was possible...Rashid spoke to the people involved. Due to the whole dealership working hard on our behalf IT HAPPENED........ We have purchased many vehicles in our lifetime, and never have we encountered this kind of service at any dealership. Rashid, not only made us feel like we were special customers, (as we are sure he does with all his customers) but his courtesy, professionalism, and kindness went above and beyond..We will recommend Rashid and Whitby Toyota to anyone we speak with.. More

Amazing as always!! This is our second time purchasing a vehicle from Gary Brown. We got exactly what we were looking for. Gary's customer service is impeccable. He's pat This is our second time purchasing a vehicle from Gary Brown. We got exactly what we were looking for. Gary's customer service is impeccable. He's patient, helpful and the sense of humor he adds eases the intimidation of purchasing a vehicle. For any future vehicle purchases, we will certainly visit Whitby Toyota and Gary Brown. It's been a wonderful experience, Thank you Gary! More

Great Experience I purchased a 2018 RAV 4 XLE. I needed a car in a short period of time and David was able to get me the vehicle I wanted. The transaction was very eas I purchased a 2018 RAV 4 XLE. I needed a car in a short period of time and David was able to get me the vehicle I wanted. The transaction was very easy and David was very professional and helpful. Definitely a great experience. More

Two vehicles in one day! We dealt with Rashid for purchasing our new & used vehicles. Rashid was patient and helpful in assisting us with deciding on our vehicles. We looked a We dealt with Rashid for purchasing our new & used vehicles. Rashid was patient and helpful in assisting us with deciding on our vehicles. We looked at several cars and test drove a few vehicles before we made our decision. We are more than happy with our purchases and with our experience at Whitby Toyota. More

Perfectly Leased! This is our second time leasing a vehicle with Gary brown. We got everything we needed and Gary helped us get it within the timeline we needed it in a This is our second time leasing a vehicle with Gary brown. We got everything we needed and Gary helped us get it within the timeline we needed it in and within our budget. He and Chris made sure we had all the information we needed to make the best decision for our family. We will see continue going to see Gary and Whitby Toyota for any future vehicles. Its been such a wonderful and person experience. More

Third Vehicle with Gary This is the third new vehicle we have bought from Gary. He is knowledgeable and friendly. He listened first to what we wanted and then made suggesti This is the third new vehicle we have bought from Gary. He is knowledgeable and friendly. He listened first to what we wanted and then made suggestions. Did not feel the pressure of the up-sell. Very patient in answering all our questions. More

Helpful Dealership We meet Rashid and he was very patient with our decision making process. He had us test drive a few cars and we took some time to make our decision. T We meet Rashid and he was very patient with our decision making process. He had us test drive a few cars and we took some time to make our decision. The process was well laid out as this was the first time we purchased a car on financing. We have been service customers for years and I continue to recommend Whitby Toyota and would recommend Rashid to friends. More

My Corolla purchase Very good experience, bit of delay in delivery but probably due to holidays. Andrew, the sales guy, was understanding and honest. Other staff was frie Very good experience, bit of delay in delivery but probably due to holidays. Andrew, the sales guy, was understanding and honest. Other staff was friendly also, More

Rashid Lorgat made my experience a happy one. Thank you Rashid for helping me get the best deal on my 2018 Toyota Sienna. You were efficient and thorough in responding to all my requests. I appl Thank you Rashid for helping me get the best deal on my 2018 Toyota Sienna. You were efficient and thorough in responding to all my requests. I applaud you for going the extra mile when you helped me retrieve my transponder that I had left in my trade-in vehicle and also being generous with some added perks to the sale. My family thoroughly enjoyed your friendly manner. We look forward to having you as our dealer in the future. Kind regards, Dara Schonken More

Rashid lorgat a very helping advisor Sale man was nice and helpful and made sure I got what I needed after the deal was done. The dealer ship seems nice to ' Sale man was nice and helpful and made sure I got what I needed after the deal was done. The dealer ship seems nice to ' More