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Whitby Toyota
Whitby, ON
1,797 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,797 reviews
May 07, 2017
Poor Customer Service In the last 4 years I have purchased 2 brand new Toyota vehicles from this salesman. I always have both my toyota's services at this dealer. I recentl In the last 4 years I have purchased 2 brand new Toyota vehicles from this salesman. I always have both my toyota's services at this dealer. I recently test drove a used 2013 highlander and was interested in trading in my 2013 sienna (low mileage). After test driving, I insisted on speaking with Sam in regards to pricing considering we had customer loyalty. I was basically shut down and told customer loyalty meant nothing, as my sienna was appraised 1000's below black book value on a trade. He was not the least bit interested in negotiating on any price and wasn't interested in helping his customers, just told us the way it was. I will never visit this dealership again! More
by Taco
Employees Worked With
Sam Khan
Helpful May 06, 2017
c.perl@live.ca I've just completed my 5th lease with whitby Toyota. I am always very pleased with the service I've received in the purchasing end and also and the se I've just completed my 5th lease with whitby Toyota. I am always very pleased with the service I've received in the purchasing end and also and the service department. As usual, Gary Brown treated me like a friend rather than a customer. He listened to me and what I was looking for. I drove away a very happy customer. I just love my new Yaris Se ! Thank you Gary and Whitby Toyota. C.Perlanski More
by cheryle D.
May 05, 2017
Once again, a wonderful experience. We just completed the lease of a new vehicle with Whitby Toyota. This is the third time Gary has worked with us to secure the vehicle of our choice. We just completed the lease of a new vehicle with Whitby Toyota. This is the third time Gary has worked with us to secure the vehicle of our choice. As always, it was a pleasure to deal with Gary. No high-pressure sales tactics, just find the right vehicle for your needs and provide a full demonstration of it's features before you drive off. Everyone we had contact with at the dealership was very friendly. I would recommend Whitby Toyota to anyone. More
by Rob&MelGerm
May 05, 2017
Lease Return & New Lease Returned my leased Tundra and leased a new 4Runner. Shawn was very knowledgeable and helpful; however, had to wait between 1/2 hour and 1 hour before Returned my leased Tundra and leased a new 4Runner. Shawn was very knowledgeable and helpful; however, had to wait between 1/2 hour and 1 hour before receiving some attention. It was a Saturday so understandably it was busy but I showed up at the time requested. Didn't get exactly the model or colour I wanted but the dealership was quick to acquire the vehicle that was available. More
by Russ
Employees Worked With
Shawn McCallum
May 04, 2017
Very helpful Gary was very helpful with our purchase. I appreciated the fact that he provided clear and efficient information and service. I am sure he would trea Gary was very helpful with our purchase. I appreciated the fact that he provided clear and efficient information and service. I am sure he would treat any and every customer equally well More
by Myrtlestationwool
Employees Worked With
Gary Brown
May 02, 2017
Outstanding customer service - Ethical and Professional We appreciated the outstanding customer service that we received from John Lee and David Marshall at Whitby Toyota. David handled the negotiations wit We appreciated the outstanding customer service that we received from John Lee and David Marshall at Whitby Toyota. David handled the negotiations with ethics and professionalism. John was straightforward, kind and accommodated us on his day off. We were impressed to see both John Lee and David Marshall present when we picked up our first new vehicle. It was a nice touch when they both came outside to bid us farewell and to high-five our children who have gotten to know them over the course of our transaction. Thank you again to John Lee and David Marshall for their immaculate attention to customer experience that is second to none. Rony and Fredeline More
by Fredeline and Rony
May 02, 2017
Another great Toyota experience This is my third Toyota Corolla and once again I am very satisfied with Whitby Toyota. Gary Brown is a very knowledgeable salesman and I am very sati This is my third Toyota Corolla and once again I am very satisfied with Whitby Toyota. Gary Brown is a very knowledgeable salesman and I am very satisfied with my new car. It was an unexpected purchase as a result of a car accident. Thank goodness for seatbelts and airbags!! I would certainly recommend Gary to anyone looking for a Toyota. Keith was also very helpful in explaining the warranty options. Well done and thanks gentlemen. More
by oshawa
April 29, 2017
Excellent sales experience Lawrence Orde and Gary Brown were great to deal with. I managed to get a great trade value, they worked with me on price of the new vehicle, threw in Lawrence Orde and Gary Brown were great to deal with. I managed to get a great trade value, they worked with me on price of the new vehicle, threw in some add on's and really went the extra mile. They worked with me how I wanted, over email, provide clear and transparent pricing options with no surprises at all (none of the usual tax omission to inflate the price etc). They even covered tire swap out help me make a decision on a secondary set of rims. More
by Jay S in Brooklin
Employees Worked With
Lawrence Orde, Gary Brown
April 25, 2017
GARY 'THE GREAT' BROWN GARY GARY GARY... YOU ARE DEFINITELY A GREAT CHAP.. ABSOLUTELY PROFESSIONAL IN EVERY ASPECT.. THANKS AGAIN FOR THE TOYOTA COROLLA 17.. WE LOVE IT :) GARY GARY GARY... YOU ARE DEFINITELY A GREAT CHAP.. ABSOLUTELY PROFESSIONAL IN EVERY ASPECT.. THANKS AGAIN FOR THE TOYOTA COROLLA 17.. WE LOVE IT :) THANKS GARY... YAAAAAAAAYS More
by CHrisnAmara
Employees Worked With
Gary Brown
April 25, 2017
Had to buy a car. Lucky to buy it from Gary. An unfortunate accident put me in the market for a new car. We chose a 2017 RAV4 because we have had good experiences with Toyota and we loved the fe An unfortunate accident put me in the market for a new car. We chose a 2017 RAV4 because we have had good experiences with Toyota and we loved the features of the XLE. Gary Brown is an awesome person to buy a car from. He is professional, knowledgeable and personable. He clearly loves what he does and he does it well. Costs and process were clearly laid out so there were no surprises. He gave a thorough introduction to the vehicle before I drove it away. Even though I had just met him, it felt like I was buying a car from an old friend who happened to be an expert in the field. Bottom Line: I would buy another car from Gary Brown @ Whitby Toyota. More
by Happy
Employees Worked With
Gary Brown
