Whitby Toyota

Bought a new car from Whitby Toyota with joy When I asked Gary Brown to assist me with my potential purchase of a new 2018 Toyota Camry SE with an upgrade package, Gary was very responsive and co When I asked Gary Brown to assist me with my potential purchase of a new 2018 Toyota Camry SE with an upgrade package, Gary was very responsive and contacted me by phone. Gary was very efficient and trustworthy. He demonstrated his professionalism and offered me a reasonable price. He had ensured that my new car was delivered on time and in excellent condition. Gary was very patient and explained all the must-know features and how to use them before and after my purchase. My family and I picked up the car on last Saturday morning and we appreciated Gary's help to us. Honorable mention of Chris Hiebert. Chris helped explain the warranty and options clearly and professionally. My mom and my wife had a joyful experience. Thank you. Thank you! More

Another great purchase from Andrew Ward Our driving needs recently changed and we no longer required such a big vehicle. Upon contacting Andrew Ward, he assured us it would be no trouble tak Our driving needs recently changed and we no longer required such a big vehicle. Upon contacting Andrew Ward, he assured us it would be no trouble taking the Sienna back on trade. We settled on a 2018 Rav4 LE after a test ride. Lot's of room and great safety features made it a simple choice. An added bonus was that Mr Ward determined our snow tires from the Sienna would be a perfect match for the Rav4. How often does that happen when you make a vehicle switch? This our family's 4th purchase from Mr Ward. He's the best salesperson we have ever dealt with. An encyclopedia of knowledge about every vehicle that Toyota makes. Huh! An added bonus is that the Rav4 averages 6.7l/100 kms on the highway. This is awesome. Mr Ward figured we would be saving about $4 per every 100 km's compared to the Sienna. My daughter took the Rav out for a spin this weekend. Boy, was she impressed. Looks like another Scovell family purchase is on the horizon with Mr Ward and Whitby Toyota. More

Great service Seth was very helpful and accommodating. This was my first time leasing a new car and his expertise made the process quick and painless. Thanks, Seth. Seth was very helpful and accommodating. This was my first time leasing a new car and his expertise made the process quick and painless. Thanks, Seth. More

A Feel Good Auto Purchase We bought a Toyota Sienna 12 years ago from Whitby Toyota just before our 4th child was born. As our daughter aged so did the Sienna. It took us all o We bought a Toyota Sienna 12 years ago from Whitby Toyota just before our 4th child was born. As our daughter aged so did the Sienna. It took us all over North America including Hilton Head, North Carolina and 5 eastern provinces all the way to Halifax. It hauled countless pieces of furniture and supplies with it’s trailer hitch to our cottage and served us well for the 12 years with the help of the efficient and compassionate service department at Whitby Toyota. Finally we felt it was time for a new vehicle and we were lucky to have met Gary Brown at Whitby Toyota who helped us make the decision to get a new and improved Sienna. His expertise and years of experience made us feel very comfortable when negotiating the deal. He was very patient with us with no sales pressure at all. When the Sienna arrived he spent about 2 hours with us that evening after I finished work giving us a crash course on this incredibly high tech vehicle. We could have used 20 hours but 2 hours was very generous. As we left for home with the new Sienna Gary told us to make a shopping list of questions about the Sienna and then call him for an appointment for another lesson. We couldn’t have found a more caring and competent person to help us with this major purchase. We certainly will continue to have Gary help us with any future purchases. It was because of Gary and the service representatives that always make you feel at home and important that made us come back to Whitby Toyota. You can tell when someone likes their job by their demeanour and helpfulness. The service advisors at Whitby Toyota always seem happy to be there unlike some dealerships I have dealt with in the past where the service advisors seem like they would like to be anywhere else but work. Thank you Gary and thank you all at Whitby Toyota. We love our new Sienna!! More

Super Satisfied Customer I am so impressed with the wonderful customer service I received from Shawn McCallum. His professionalism , His attention to detail. Both my husbrand I am so impressed with the wonderful customer service I received from Shawn McCallum. His professionalism , His attention to detail. Both my husbrand and I were especialy impressed with how thoughtful and complete his tutorial of the vehicle was. We totally understood our new vehicle. Shawn was very helpful in finding the right vehicle for us at the right price. Thank you Shawn More

Exceptionally Pleased Return Customer 10 years ago I bought my first Toyota Corolla from Whitby Toyota. I was very pleased with that overall experience, but I must say, when I returned to 10 years ago I bought my first Toyota Corolla from Whitby Toyota. I was very pleased with that overall experience, but I must say, when I returned to buy my second Toyota Corolla, just over 2-weeks ago, my experience was EXCEPTIONAL. All coming down to the FANTASTIC customer care from Rashid Lorgat. From the moment he sat down with my husband & I, to the time I drive my new car off the lot, Rashid made me feel like I was home at Whitby Toyota. A calm relaxed conversationalist, attention to detail, focus on my needs as a returning customer, direct loyal approach, and no "typical car salesman pitches", Rashid reminded me why I LOVE MY TOYOTA, and reinforced I will be back when I'm ready for my next Toyota. Thanks Rashid!! More

Happy Return Customer My wife and I have purchased our last two vehicles from Whitby Toyota and after each and every purchase have left the dealership satisfied. Our latest My wife and I have purchased our last two vehicles from Whitby Toyota and after each and every purchase have left the dealership satisfied. Our latest purchase of a 2018 Camry was no different. Our Sales/Leasing Consultant Gary Brown was a pleasure to deal with and was extremely knowledgeable and helpful. We travel from Markham and utilize Whitby Toyota for all of our vehicle purchases and service. Upon delivery both of our new vehicles, Gary spent hours to explain new features of our vehicles (much beyond to our expectations) compared with another terrible Toyota dealership in Markham area. We are so happy with Gary. If you go there I highly recommended you ask for Gary. He's a great host and a wonderful person. Thank you Whitby Toyota. Kimberly & Alfred More

Used Car Purchase Andrew Ward made this experience hassle free and made sure we were informed about the car's history. He left the decision entirely to us, no pressure Andrew Ward made this experience hassle free and made sure we were informed about the car's history. He left the decision entirely to us, no pressure, which was appreciated. Thank you More

Great purchase experience We recently purchased a vehicle at Whitby Toyota and we were very pleased with the overall experience. Shawn M. made the process from start to finish We recently purchased a vehicle at Whitby Toyota and we were very pleased with the overall experience. Shawn M. made the process from start to finish very smooth. He was always very informative and able to provide us with concise answers to any of our questions. Thank you Shawn! More

New Car - Sam K, sold me a car in 2013 and again this year in 2018 - it was such a wonderful experience; no hassle, honest communication and very knowledgeable Sam K, sold me a car in 2013 and again this year in 2018 - it was such a wonderful experience; no hassle, honest communication and very knowledgeable about the best options for him. I truly appreciated working with him again, and would recommend him to anyone looking to purchase a vehicle. More