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Whitby Toyota
Whitby, ON
1,929 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,929 reviews
November 09, 2019
Amazing service! Our sales representative, Hayden was very knowledgeable in helping us choose our very first car. We highly recommend the Whitby dealership to first time car buyers. very knowledgeable in helping us choose our very first car. We highly recommend the Whitby dealership to first time car buyers. More
by Kat F
Employees Worked With
Hayden Iles, Richard Sookoor
November 08, 2019
Exceptional Customer Care I went to the Whitby Toyota dealership as a last resort in helping to solve a service issue. The owner Ian Kingsley and Service manager Tara Parsons w I went to the Whitby Toyota dealership as a last resort in helping to solve a service issue. The owner Ian Kingsley and Service manager Tara Parsons went way over and above what I would have expected to help me out in every way possible. In short, the repair was done quickly, professionally and courteously with approximately 40% less cost than another Toyota dealer in my area. The time they spent with me when they were obviously tremendously busy was a testament to the care with which they treat every customer who walks through the door. I will be a loyal customer of this dealership for life! It was reaffirming to see that this level of service and care still exists. More
by Ron
Employees Worked With
Ian Kingsley, Tara Parsons, Paul Allman
November 08, 2019
Their service is consistent!! HORRIBLE EVERY-TIME FOR 2 years straight. we will NEVER GO BACK!! They take walk ins and don’t care about appointments! GREED DOES NOT PROVIDE GREAT SERVICE!! years straight. we will NEVER GO BACK!! They take walk ins and don’t care about appointments! GREED DOES NOT PROVIDE GREAT SERVICE!! More
by Paul
Employees Worked With
Tara Parsons
November 06, 2019
Really good experience, my sales person Hayden was great to deal with, took care of me, and really made me feel like he had my best interests in mind. Great service. to deal with, took care of me, and really made me feel like he had my best interests in mind. Great service. More
by Shawn W.
November 06, 2019
Great bying experience with Tony Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in. We knew what we want and went for a test drive. When the decision was made we purchased our Highlander with Tony's help. Easy, no pressure and very professional approach from Tony. Best of luck to Tony Khoury and thank you for you help and assistance. More
by Sergey
Employees Worked With
November 05, 2019
Trouble with the website I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficient I used the online chat took because the website was not responding properly when I tried to do an online booking. Will assisted me quickly, efficiently and with a sense of humour which I really appreciate. There is a reason I keep coming back to Whitby Toyota with my 2005 car and its the people. Great service. Thanks More
by Greenwoodp
Employees Worked With
November 05, 2019
This is beautiful building and comfortable. Rashid Lorgat is kind and gentle and gives us time to decide, not pushing. He explored different options for us to choose when we do not have one we wanted. is kind and gentle and gives us time to decide, not pushing. He explored different options for us to choose when we do not have one we wanted. More
by Pastor LY
November 04, 2019
I asked to book a test drive online and Will called me within 10 minutes to ask when a convenient time for me would be for me either that day or the following day. I wasn't available either, so he booked within 10 minutes to ask when a convenient time for me would be for me either that day or the following day. I wasn't available either, so he booked it for the following Saturday, and even called to confirm the day before AND the morning of the appointment to make sure if I was still going to make the appointment or if I wanted to reschedule. I ended up not purchasing a Toyota as I couldn't quite get the pricing I wanted, but Will and my salesperson were very friendly, Will even going so far as to come down from his office to greet me and ask if I wanted anything to drink. Overall happy with my experience! More
by Sam D.
Employees Worked With
November 04, 2019
Total clown - should be retrained or better fired. This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was lo This man is a "Customer Communication Specialist" - who is rude and then accuses the customer (in a chat session) of being rude. As someone who was looking to lease/finance a brand new car from toyota. This type of behaviour is very low class, this type of person should be re-educated on how to make a sale, and assaulting the client in ANY way will not amount to anything. I kept the chat transcript, which I may upload to google reviews if this clown does not formally send me an email apologizing. How dare you! More
by James
November 02, 2019
Driving by I meet Rashid he helped me test drive a truck I had seen in the front lot and later on purchase the vehicle. They were very helpful here and were not as pushy as other dealerships have been. I wo I had seen in the front lot and later on purchase the vehicle. They were very helpful here and were not as pushy as other dealerships have been. I would recommend this dealership for anyone looking for any truck not just a Toyota truck but all brands and sizes. Thanks to Rashid and Shawn were very helpful thanks again. More
by Luke
