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Whitby Toyota

Whitby, ON

4.7
1,913 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities. At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied. Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota. Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota. Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles. Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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1025 Dundas Street West

Whitby, ON

L1P 1Z1

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Showing 1,913 reviews

November 13, 2019

A+ service Hayden was able to get me exactly what I wanted and was very patient even though I took a lot of time to decide. I would definitely recommend. More

by Ryan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Iles
Nov 14, 2019 -

Whitby Toyota responded

Good morning Ryan, thank you very much for such a great review! We're so pleased to hear that we are an A+ in your books, and that's because of our amazing staff. We're blessed to have amazing Product Advisors like Hayden at Whitby Toyota who take their time to ensure that you are confident in your purchase. We appreciate your business and your recommendations, but most importantly, we appreciate you! We hope to see you again soon at your first service appointment :)

November 12, 2019

Thanks to Hayden and Keith, getting into my new used Rav4 could not of been easier. 'd recommend Whitby Toyota to anyone. Thank you for all your help! More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Keith Kelly, Hayden Iles
Nov 14, 2019 -

Whitby Toyota responded

Hi Kelly, what a pleasant review! We truly appreciate your business and your recommendations! It's our goal at Whitby Toyota to ensure that your purchasing experience is smooth and simple, and Hayden and Keith will be thrilled to hear your kind words. Enjoy your RAV4, and make sure to swing by the Sales Department to say hi at your first service appointment! :)

November 11, 2019

Hayden was an amazing salesman! Prior to seeing him I went to a BUNCH of different dealerships looking for the 86/BRZ/Frs as this is the car I wanted. I must of went to at least 10 other places. Hayden s More

by Alysahrudder
Recommend Dealer
Yes
Employees Worked With
Hayden Iles, Richard Sookoor
Nov 12, 2019 -

Whitby Toyota responded

Hi Alysa, thanks for your amazing review and for choosing Whitby Toyota after having went to so many other dealerships! We're so happy to hear that you felt welcomed and appreciated. It's our pleasure to provide great customer service, meet new faces and make new friends! Having great Product Advisors like Hayden make all the difference at our dealership. We hope you enjoy your new sporty 86 and please make sure to stop in during your first service appointment to say hello! :) We'll see you again soon!

November 10, 2019

2nd fantastic buying experience with Rashid Lorgat Rashid exceeded our expectations with our 2nd purchase 2 years. He took the time to listen to our needs and worked with Shawn and Richard to find a f More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn McCallum, Rashid Lorgat, Richard Sookoor
Nov 12, 2019 -

Whitby Toyota responded

First of all, congratulations on your new purchase! And thank you for such a heart-warming review! We're so glad to hear that Rashid, Richard and Shawn exceeded your expectations, whether it be through our finance rates, comprehensive coverage or even a remote starter! (Which are amazing, especially with this snowy weather!) Thank you for choosing Whitby Toyota for both of your vehicle purchases in the past 2 years, and we look forward to continuing to serve you for many years to come! :)

November 09, 2019

Amazing service! Our sales representative, Hayden was very knowledgeable in helping us choose our very first car. We highly recommend the Whitby dealership to first time car buyers. More

by Kat F
Recommend Dealer
Yes
Employees Worked With
Hayden Iles, Richard Sookoor
Nov 12, 2019 -

Whitby Toyota responded

Hearing that you had an amazing experience with Hayden is the best thing we could hope for, Kat! Your recommendations mean a lot to us. Thank you for choosing Whitby Toyota for your first vehicle purchase, and we wish you many happy miles! We look forward to serving you for many years to come!

November 08, 2019

Their service is consistent!! HORRIBLE EVERY-TIME FOR 2 years straight. we will NEVER GO BACK!! They take walk ins and don’t care about appointments! GREED DOES NOT PROVIDE GREAT SERVICE!! More

by Paul
Recommend Dealer
No
Employees Worked With
Tara Parsons
November 08, 2019

Exceptional Customer Care I went to the Whitby Toyota dealership as a last resort in helping to solve a service issue. The owner Ian Kingsley and Service manager Tara Parsons w More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Kingsley, Tara Parsons, Paul Allman
Nov 12, 2019 -

Whitby Toyota responded

Hi Ron, on behalf of Ian, Tara and Paul, I would like to thank you for sharing this great review about our dealership! It's Whitby Toyota's #1 priority to ensure that our customers are completely satisfied, and we are thrilled to have exceeded your expectations. We appreciate you, and will happily continue to provide great service and care to you for many years to come :) See you next time!

November 06, 2019

Great bying experience with Tony Our previous experience with this dealership was not great. However we decided to give it another chance. We met Tony Khoury as soon as we walked in More

by Sergey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Whitby Toyota responded

Hi Sergey, thanks for your constructive feedback! We're sorry to hear that we missed the mark during your previous experience, and thank you for the second chance to prove ourselves to you! We're thrilled we were able to do just that, and it shows by your stellar review! We really appreciate your business, and are also appreciative of Tony's professionalism and efforts to give you the best purchasing experience possible. We hope to see you again soon and that we will continue to exceed your expectations at Whitby Toyota. Please don't hesitate to reach out should you have any questions. Enjoy your new Highlander! :)

November 06, 2019

Really good experience, my sales person Hayden was great to deal with, took care of me, and really made me feel like he had my best interests in mind. Great service. More

by Shawn W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayden Iles
Nov 07, 2019 -

Whitby Toyota responded

Hi Shawn, we really appreciate your amazing review! We're happy to hear that you felt we were looking out for your best interest, because we most certainly are! We do our best to do our very best. Hayden is an asset to Whitby Toyota, and will be greatly encouraged by your feedback and 5-star rating. Enjoy your new vehicle, and don't forget to stop by to say hello during your first service appointment! :)

November 05, 2019

This is beautiful building and comfortable. Rashid Lorgat is kind and gentle and gives us time to decide, not pushing. He explored different options for us to choose when we do not have one we wanted. More

by Pastor LY
Recommend Dealer
Yes
Employees Worked With
Chris Hiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashid Lorgat
Nov 06, 2019 -

Whitby Toyota responded

Wow! Thank you so much for this great 5-star review. We really appreciate your feedback, and are proud to have such a great team of experienced and hospitable Product Advisors like Rashid at Whitby Toyota. We're so glad you liked our building and that you found it comfortable, especially as it has recently been refurnished! Most importantly, we are happy to hear that you had an informative and positive experience. It's our #1 goal to keep our customers satisfied! God bless, and we hope to see you again soon! :)

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