Whitby Oshawa Honda

Whitby Oshawa Honda overcharged me by saying that the car had been thoroughly checked by the shop mechanics and was in pristine condition, which was why the price was high. They only sell pristine-condition had been thoroughly checked by the shop mechanics and was in pristine condition, which was why the price was high. They only sell pristine-condition cars to their customers; otherwise, they sell them at auction. But in reality, they sold me a lemon with a faulty, failing transmission and a failing AC compressor. After visiting many local car dealerships, I finally decided to buy from Whitby Oshawa Honda (the biggest mistake of my life) because it's a freaking Honda dealership... what could go wrong? It turns out that Whitby Oshawa Honda is the most deceptive sellers in the used-car market, and they use the "Honda" badge to do this. First of all, the salesperson, Mr. Suhail, verbally agreed to one price and sneakily changed the price on the sales document. Since everything happened so quickly, I didn't catch the higher price when signing the deal papers because, again, I wasn't expecting to get tricked by a Honda dealership. When I pointed this out to Suhail, he literally used the F-word many times and said it was my mistake that I hadn't pointed it out when I signed the papers. Well, again, I didn't check because I wasn't expecting to get tricked by a "Honda dealership." I wanted to back out of the deal, but he said the deposit wouldn't be refunded. So I had to proceed with the purchase, and I ended up buying the car. On the day of pickup, there was a scratch on the windshield that hadn't been there before, and there was no spare tire. Come on, who sells a pristine-condition car without a spare? A few days after buying the car, I started noticing that the transmission wasn't shifting properly. It felt like it was slipping, and the car was losing power when the AC was turned on. I took the car to a mechanic, who told me that the car have a failing transmission, a failing AC compressor, and leaking links. He said that the only way to address the transmission and AC compressor problems was to replace them when they completely fail, and that the transmission alone would cost $7,000 to $10,000 to replace. The mechanic who diagnosed my car confirmed that there was no way these issues had just developed overnight. The car should have been experiencing these issues for a long time, and there was no way the mechanics at Honda had missed them. "Looks like they saw you as easy prey and took advantage of you." I immediately contacted Whitby Oshawa Honda. They said it isn't their problem anymore, the deal is already done, and they dont care anymore. I should deal with it myself.(This happened within two weeks of buying the car.) Later, I took the car to an Acura dealership, where they confirmed that the transmission was shifting stiffly and that the transmission fluid was low. They also told me that I would need a new transmission when it completely fails. Mr. Suhail also told me that the car had been freshly traded in by a customer. However, after some investigation, I found out that Whitby Oshawa Honda had purchased this car six months earlier from a wholesale dealer in Montreal. My mistake was trusting this dealership blindly and paying an extremely high premium for a lemon car with a failing transmission and ac compressor. I should have just gone with Clutch.ca. Now I'm stuck with a car that has a failing transmission and a failing AC compressor, and my mailbox and phone are being flooded with junk mails and calls from SiriusXM. Apparently, according to the salesperson, Suhail, signing up for SiriusXM was mandatory as part of the deal, even though I declined it many times. He forcefully made me sign up for this SiriusXM crap. My advice to people considering buying from Whitby Oshawa Honda is: Don't go there. Other than the fake, positive Google reviews you see, look at their ratings and reviews on Cars.com, DealerRater, and Reddit. They are terrible. If you decide to go, be prepared to lose your hard-earned money and sleep. More

Purchased a used 2026 Toyota in July 2026 from Whitby Oshawa Honda Online Sales rep was not forthright in disclosure of car bumper damage. The dealership did not w a n t to cover the $amount for repair Oshawa Honda Online Sales rep was not forthright in disclosure of car bumper damage. The dealership did not w a n t to cover the $amount for repair. They insisted on the car being shipped back to their dealership to b e repaired...a 4.5 hour drive. After 6 weeks of stressful interaction, we conceded to accept less then half the cost to repair at home. We have purchased several vehicles in the last 50 + years and never had this kind of poor customer service. More

Gigi was great and the team made it a very positive experience. Loving the Honda Ridgeline experience. Loving the Honda Ridgeline More

I had an issue with my recent service appointment. . I left as an unhappy customer. Good follow up from Kyle and Jesse and fixed the issue .. thank you . I left as an unhappy customer. Good follow up from Kyle and Jesse and fixed the issue .. thank you More

Just wanted to share my experience with Joshua at Whitby Oshawa Honda today regarding a red fl5 Type r I came into see. I called and emailed with them many times beforehand to confirm. When I got there w Oshawa Honda today regarding a red fl5 Type r I came into see. I called and emailed with them many times beforehand to confirm. When I got there which took a 40minute drive one way from Markham I was told I was not going to be allowed to take the type r on the road due to the dealer’s policy. I mean fair enough it’s a manual performance car but none of the people who I was in contact with could have told me beforehand and saved me the trip and gas. Today was a complete waste of my time. I think they need to review their procedures to make sure this doesn’t happen again to other potential customers. Also on the offer given fornthe car there was a 70 dollar charge for gas. I mean if I am buying a 60000 dollar car I really don’t expect to be charged 70 dollars for gas. Besides that the trade in offer given for my car was a full $3000 below what I could get with clutch. I mean it’s just insulting. All in all I am very disappointed with Whitby Oshawa Honda and will most likely never return here. Nothing against Joshua his service was good and he was courteous. More

Nowhere in their web information does it say that a certain car is being sold As Is! We drove from Peterborough to see a few candidates. When we gave the Stock Number to the salesman, he said, "Oh, t certain car is being sold As Is! We drove from Peterborough to see a few candidates. When we gave the Stock Number to the salesman, he said, "Oh, the A in the Stock Number means it is As Is, not certified." We came to buy a car we could drive away in. We asked how much it would cost to have a mechanical inspection to provide a report on what the car would need to pass the Safety Inspection and he said they won't do that. We asked how much it would cost to buy it certified. After leaving us to get an answer, he returned and said it would be an additional almost $2500. We asked how they knew what it would cost if the mechanical inspection hadn't been performed. He said that price reflected the car's retail value, not the actual cost to certify it. When he asked how we would be financing the purchase, we said "by cash". He said "Oh, that will cost an extra $1000." My brain heard "we would save $1000" as it is unheard of to pay a higher price for a car when paying cash, with no trade in. I was shocked. We left. Never to return or endorse this business again. More

My experience at Whitby Honda was undoubtedly the worst dealership and purchasing experience I’ve ever had. As someone on the autism spectrum, I strongly advise anyone with or without a disability to avoid dealership and purchasing experience I’ve ever had. As someone on the autism spectrum, I strongly advise anyone with or without a disability to avoid this place. From pressuring me into warranty products, changing numbers during the deal, poor communication the entire process, delays or refusal in cancelling products I requested be removed before delivery, and taking delivery of a vehicle that wasn’t in the condition promised or anywhere near CPO, the entire process was frustrating from start to finish. No oil change. A7 service required. Mismatch branded tires with sidewall damage. When concerns were raised over tire safety, I was initially told nothing was wrong, only for the tires to be replaced and many of the other issues to be repaired after I escalated my complaint. To make matters worse, my trade-in payoff was not completed correctly, resulting in an overdue balance for months that impacted my credit and forced me to pay out of pocket to prevent further damage while the dealership denied accountability. Very disappointing and expensive experience. Avoid. My family are now going to service all of their vehicles elsewhere. The largest volume used car dealership lot in Canada does not mean it’s the best, and this team will not take care of you. More

2/2 for bad visits. .. Went to buy a car and they brought me to the auxiallary lot without mentioning the car had a severe accident on it, would have not even bothered wa .. Went to buy a car and they brought me to the auxiallary lot without mentioning the car had a severe accident on it, would have not even bothered wasting the 30 minutes to go look at it (salesman was also on the phone half the time). Second visit was for warranty repairs on a car I bought at a different dealer. They used the strategy of throwing parts at the problem and then gave me back the car and the problem was still there... More

Worst place to buy your car. It is my first car and just after we received it we started facing issues related with brakes. They take zero accountability and say they’re not resp It is my first car and just after we received it we started facing issues related with brakes. They take zero accountability and say they’re not responsible because their “Pre-Delivery inspection” didn’t show the problem but well within 100 kilometres I had barely driven my car how is it possible to have a problem so serious right after I receive it. Even after that they reimburse nothing and take no responsibility saying everything was clear when it left the facility. I cannot believe this is how we got treated by them. They were always there when we buying the car but after the car was sold something they’re on day off something busy sometimes short staff. It is so frustrating. Please do not buy your vehicle here. More

This dealership uses several scammy and down right illegal tactics to try and rip you off. All the prices on their website show a “finance only pricing” while the explanation of this is buried way illegal tactics to try and rip you off. All the prices on their website show a “finance only pricing” while the explanation of this is buried way down the page in the fine print. They will push you for a deposit before presenting any offers with their sales manager. They are very sketchy and pushy! Steer clear! More