They are the sweetest bunch before you buy after you pay you may need Divine Guardians, Experience, and Knowledge if you need assistance with your purchase.
I paid over Seventeen Thousand Dollars for a Honda Accord, over $17,000.
Only days after I purchased and the first time I used the window, I notice the driver's side window was not working properly, it was moving sluggishly.
I called the salesman from whom I purchased, H. Jay Abdul, and explained the issue to him, Jay Abdul the salesman put me on hold for about 75 seconds, came back and said "The Manager Said I Had No Warranty"," That He Could Not Help Me and that I must not call him back on his cell number" (that was printed on his business card). That was the first and last time i called him.
I advised H. Jay Abdul that I will make a complaint to the Government. He then immediately said he will speak to the Manager again and that he will call me back.
The next day Trevor Carew call and left a message for me. After following up with Trevor Carew for two days Trevor finally responded and advised me that Matt will call me.
Two days later Mathew Gauss texted me and asked me to come in the same day so He Can Take A Look At It. I advised him that I was working, that I live in Markham and give him an appointment date and time. which he finally agreed with after a couple of reminders (Mathew Gauss said he will try to fix the window in one visit).
On May 28th, 2019 I went in as scheduled at 1 PM. The receptionist (woman) said, " that Mathew was out to lunch and that he will be back in a 'couple' of minutes." And she showed me where I can wait (and have coffee).
20 minutes later, I approached her and she pointed and called out to Mathew Gauss who was behind a desk in plain view of her.
Mathew Gauss told me to drive the car in. Mathew Gauss checked the window, sprayed Silicon Grease and advised me that it was fixed.
Hopefully, the window is fixed?