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Whitby Oshawa Honda - Service Centre

3.6

73 Lifetime Service Reviews

300 Thickson Rd S, Whitby, Ontario L1N 9Z1

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Top Reviewed Employees

Jordan Chamberlain, Lube Lane Service Advisor, Whitby Oshawa Honda

Jordan Chamberlain

Lube Lane Service Advisor
5.0
Mathew Gauss, Service Advisor, Whitby Oshawa Honda

Mathew Gauss

Service Advisor
4.3
Jimmy Olidis, Service Advisor, Whitby Oshawa Honda

Jimmy Olidis

Service Advisor
4.3
Kyle Cunningham, Appointment Manager, Whitby Oshawa Honda

Kyle Cunningham

Appointment Manager
3.9

Latest Reviews

July 25, 2019

"Terrible customer service "

- Tlofun

Our motor for our sliding door broke on our odyssey (van only 3 yrs old). Not covered under warranty. We were treated terribly by Matt in service and basically completely stuffed off. Wanting to take our complaint higher, I contacted Tomy as I figured this would be the next step to get us some type of resolution. I sent him a long email explaining our circumstances and the experience we had thus far with their dealership. I also copied the General Manager of the dealership on the email. I didn't even get any type of response. Not even a "sorry you had a bad experience". Further to this, my husband also contacted Tomy by phone and left several messages. Never a call back. Goes to show you how much they respect their customers. Whitby Honda has lost our business. We will never go back there.

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Employees Worked With

July 17, 2019

"Poor Service "

- Ybb

He seems don't care about the customer, I had to go there four time for nothing my issue not fixed. long waiting for your cat to get ready.

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Employees Worked With

July 11, 2019

"My Service and phone experience lowered overall rating "

- Mr R

Was in for after sales, Post Delivery Work Request. I Have been in the dealership business myself and I believe this is the worst service department treatment I have received. Abrupt, Curt and less than courteous service. I don't believe Matt even looked at the car when returned from body damage repair to see if done properly. My impression with each interaction was, your bothering me I'm busy. I feel like treatment by Matt in service ruiined any good will gained by the management and sales staff. I have a lot more to say but I think it will be a waist of time. This new customer does not plan on returning. By the way, the worst phone system/service any customer should have to deal with.

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Employees Worked With

Service Center Photos & Amenities

  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Authorized Accessories Store
  • Authorized Parts Store
  • After Hours Drop-Off
  • Free Loaner Cars
  • Quick Lube
  • Shuttle Service
  • Express Service
  • Drive-In Service
  • Television
  • Children
Whitby Oshawa Honda - Service Center, Whitby, ON, L1N 9Z1