"The Whitby Oshawa honda service department is absolutely..."
The Whitby Oshawa honda service department is absolutely the worst. I have keep going back to them again and again for brake job that they apparently fixed but they just fix one thing and leave another so i end up going there again that could have been fixed the other time i was there.
Every time i go back the biggest expense is obviously labour cost and i have told them every time that please look around and if you see anything that needs fixing let me know so I don’t have to come back again every 3 or 4 months for similar issues(all brake related).
So if you can find another honda dealership or a good local mechanic then please go there as i have bought 2 cars from them and my experience has just been absolutely horrible.
"I am new in the area and came couple times for..."
I am new in the area and came couple times for observation, the staff are very friendly and prompt reply to my question! When the time comes to get a new used vehicle and service , I would definitely go to Whitby Oshawa Honda and recommend them to friends.
Employees Worked With
Other Employees :
"Appointment not honoured"
Booked an appointment through the Honda app. for my first service. Clicked yes to waiting for the car. Upon arrival for my 1pm appointment, I was told that I have to wait to 5 for the car to be ready and that the appointment was to talk to the service advisor NOT actually get my car serviced (only an oil change). I guess I interrupted her lunch (even though it was my appointment time) and she was very rude to me. I was told that I should have talked to someone live instead of a computer if I wanted to understand how they work there.
I bought the car here and had a great experience. Too bad their customer service was so lousy. Will be going somewhere else.