Whitby Oshawa Honda

Best customer service Friendly,honest and he help us from start to end with our purchas I found him professional and friendly and I appreciate his honesty and hospitality. Friendly,honest and he help us from start to end with our purchas I found him professional and friendly and I appreciate his honesty and hospitality.. More

The buying experience Dealing with John Baird ,because of his friendiest, professorial,and knowledyable of cars, make it easy for me to made a decision. The detail that he Dealing with John Baird ,because of his friendiest, professorial,and knowledyable of cars, make it easy for me to made a decision. The detail that he point out was helpfull too. More

Excellent Customer Service I recently purchased a used vehicle from this dealership and was blown away at the exceptional service, quality of work and great care throughout the I recently purchased a used vehicle from this dealership and was blown away at the exceptional service, quality of work and great care throughout the whole experience. Thanks Meagan .. More

AMAZING STAFF Staff were so helpful.. Didnt feel pressured to buy and they went above and beyond to help me get a vehicle. Extremely friendly and welcoming. Highly Staff were so helpful.. Didnt feel pressured to buy and they went above and beyond to help me get a vehicle. Extremely friendly and welcoming. Highly recommend oshawa whitby honda! More

Wonderful The customer service at the WhitbyOshawa Honda is wonderful. From the onset they give you the impression that they are not just after a sale. They are The customer service at the WhitbyOshawa Honda is wonderful. From the onset they give you the impression that they are not just after a sale. They are attentive to your concerns and questions and are keen to find solutions that are unique for you. It was overall a wonderful experience More

Friendly Professional sales people I first called the dealership and spoke with Jason Nghiem and got all the information i needed over the phone to set up an interview and test drive o I first called the dealership and spoke with Jason Nghiem and got all the information i needed over the phone to set up an interview and test drive of a new Honda Civic SI. After the drive we sat down and hashed out a deal that was satisfactory to both us and the dealership. There was no high pressure tactics and Jason treated us respectfully. After accepting the deal we went to Ashley Longaeur to get all the information on warranties and extra service coverage. Again there was no high pressure sale just information for us to consider and set a time to return to the dealership to take possession of the Honda. On return to take possession the vehicle was ready to go. We sat down with Sammie MacCallum who did all the paperwork on warranty, licensing and then took us to the vehicle and explained all the functions and electronics including setting up our phone on bluetooth. This was one of the smoothest and worry free purchasing of a vehicle i have ever done. What i was told by Jason, Ashley and Sammie, through out the purchased was exactly what happened at every step to the final delivery of the vehicle. Could not be happier with the sales team at this dealership. More

Fast competent service I had a beautiful experience working with David although I settled on a used car. I was able to pick up at my convenience and the vehicle worked like I had a beautiful experience working with David although I settled on a used car. I was able to pick up at my convenience and the vehicle worked like a charm. When I had questions and emailed him I got a direct answer or if it was something he needed to show me, I just stopped by the dealership, he came out immediately and showed me what to do. That is good service. More than that, the maintenance staff can pin point certain noises and tell you exactly what is wrong. One of them heard a inconsistent noise on my former vehicle and said "I know that noise". He told me what was wrong when it baffled other mechanics. Nice experience -- love it! More

Communication was excellent. Proactive effort to deal. Anna and Sophia did their best to deal with me. They were very enthusiastic for their communication. As the dealer location was far from my place, the Anna and Sophia did their best to deal with me. They were very enthusiastic for their communication. As the dealer location was far from my place, they offered me the transport from nearby bus stop. More

Great experience with very friendly people Anna and the whole team were a pleasure to deal with. It was our first purchase(s) at this dealership, we ended up buying 2 vehicles. I have to say An Anna and the whole team were a pleasure to deal with. It was our first purchase(s) at this dealership, we ended up buying 2 vehicles. I have to say Anna and the whole team were very professional and knowledgeable. More importantly we were made to feel apart of the family. On top of answering all of our questions for our purchases, they also spent time with us just chatting as friends. I cannot imagine going anywhere else for our future needs. I would highly recommend anyone in the market for a vehicle to visit this Whitby Oshawa Honda, they are second to none. Sincerely, Lalit More

Once you buy your car, they don't care anymore Good luck getting anyone to answer the phone or call you back after you've left a message. This dealership is either incredibly understaffed, or they Good luck getting anyone to answer the phone or call you back after you've left a message. This dealership is either incredibly understaffed, or they just don't care. I once called the service department 17 times straight (yes, during business hours), only to get answering machine after answering machine. I left two messages, one on the machine at the service desk and one with the main receptionist to please get someone to call me asap (it was a time sensitive matter) and it took almost two hours (and me calling incessantly) to get someone to answer my one simple question. Will not be taking my car there for servicing anymore. Just the most deplorable customer service. More