Whitby Oshawa Honda

Great salesman! Need a car every 13 years or so, and Tony made this shopping experience easy. He was professional, knowledgeable, and welcoming! Thanks to all staff! Need a car every 13 years or so, and Tony made this shopping experience easy. He was professional, knowledgeable, and welcoming! Thanks to all staff! More

2019 Honda Pilot Touring Model Leased a New 2019 Honda Pilot Touring Model. Provided Excellent Customer Service and goes the extra mile to get the job done. Committed to all promi Leased a New 2019 Honda Pilot Touring Model. Provided Excellent Customer Service and goes the extra mile to get the job done. Committed to all promises. More

I love shopping but when it comes to cars, it's very stressful. Luckily last year when I went to this location, met Dominic which made it very easy for me. Honestly I'm always afraid of car dealers but stressful. Luckily last year when I went to this location, met Dominic which made it very easy for me. Honestly I'm always afraid of car dealers but he was so honest and friendly, never felt he's pushing me to buy and had a feeling he's on my side. I bought a really nice car from him and went back there last week again and bought another one. He didn't take away the joy of shopping from me and made it really pleasant. More

My fiancé And I just bought a CRV from Whitby Oshawa Honda last week. Our sales consultant was Johnathan Howe’s who made the buying experience a real pleasure. I called this dealership and they hooked m Honda last week. Our sales consultant was Johnathan Howe’s who made the buying experience a real pleasure. I called this dealership and they hooked me up with Jonathan. When we met the next day he was very patient and knowledgeable. He is a true professional who listened to and answered all of our questions. He made my car buying experience a smooth one. When he handed me the fobs he said if there is anything I need, to just call him. I definitely will recommend Jonathan to my friends who plan on buying a Honda. I wish all car sales consultants are like Jonathan Howe’s, a true professional. More

Great client experience Thank you Meagan Steele for taking the time and helping me on this process. You clarified and answered all my questions and I'm happy to be a Whitby O Thank you Meagan Steele for taking the time and helping me on this process. You clarified and answered all my questions and I'm happy to be a Whitby Oshawa Honda customer. Highly recommended. Thank you! Damir More

Poor workmanship My 2012 Civic required new front brakes as I was told they were worn beyond the minimum level. I couldn't tell because they worked perfectly and made My 2012 Civic required new front brakes as I was told they were worn beyond the minimum level. I couldn't tell because they worked perfectly and made no noise at all. Nevertheless it was clear they needed changing. I had them change the brakes and rotors. Within 1 day of driving I heard a loud, hollow noise following by squeaking. I'm not mechanic, but it seemed that something moved out of place or bent when I stopped. I then heard the brakes squeaking each time I used them thereafter with slight pulsation when pressing the brakes. No more loud hollow noises but sqeaking every time the car was driven for around 10 to 15 minutes. Was told by customer service that I needed to come in to see the same service advisor that I dealt with to fix the issue. I asked when the service advisor was going to be in, so I went several times and he wasn't working when they said he would be. Once they told me they were too busy as well. I found this to be extremely disrespectful. After showing up on 3 separate occasions they attempted to turn me away yet again on the 4th try but then finally came to their senses and at least booked me in for service within 3 days. 2 days later I receive a call to cancel the appointment because of being short-staffed. We re-scheduled and they offered a rental car while they looked at my car, which was fair. They then "fixed" the problem and said it was that one of the front brakes needed to be serviced. In other words, poor, sloppy workmanship because that's what I paid them to do in the first place. Seemed ok when I left the lot and I would have left satisfied if the work had solved the problem. Within 50 kilometres of driving, however, the same occurrence of squeaking yet again. I expressed my disappointment to the service advisor via text who was actually off that day. He asked me to come back again only this time conveniently I could see any service advisor. I expressed my disappointment to the service advisor and advised that I won't be back and I won't be calling Whitby Honda either as I had enough. If the on-duty service advisor wanted to call me they could. The service advisor apologized and said they would pass the information along to the on-duty service advisor and that they would be giving me a call. That was at 9:00am. The on-duty advisor worked until 6:00pm and never called me. I would like to thank Whitby Oshawa Honda for accepting my money and delivering poor quality workmanship. The final result is someone that wasn't bothered to call me back. A single brake job has not been performed yet I wasted my money on it. After 16 years of owning a Honda, I am thorough disappointed that it has come to this type of treatment. Again, thanks for nothing. I feel as if I have been robbed by a company that i trusted for 16 years and bought 2 brand new cars from. More

Bought an awesome Pilot remotely from Ottawa. We got exactly what was advertised and it was an easy purchase exercise. When I arrived at the dealership everything was ready to go. Thanks Aaron! exactly what was advertised and it was an easy purchase exercise. When I arrived at the dealership everything was ready to go. Thanks Aaron! More

Great service The people that work at Whitby/Oshawa Honda are friendly and very helpful. The service was great and I recommend buying a Honda. I love my new CRV! The people that work at Whitby/Oshawa Honda are friendly and very helpful. The service was great and I recommend buying a Honda. I love my new CRV! More

Great experienceGreat customer service Will definitely Great experience Great customer service Will definitely come again Tony was amazing in providing superb service and advice. Was able to help find Great experience Great customer service Will definitely come again Tony was amazing in providing superb service and advice. Was able to help find the car I was looking for months More

I had a great service from Bryan he is an amazing salesmen, and he is great asset at Honda Whitby Excellent service, I want to mention Fara amazing job Thank you salesmen, and he is great asset at Honda Whitby Excellent service, I want to mention Fara amazing job Thank you More