If you looking for honest, reliable, trusty business, then I wont recommend you go to WHITBY HONDA. They use shady sale tactics, their sale reps are very dishonest, they give you one number and they put another down on the purchase agreement and when you point it out they try to confuse you even more with numbers, taxes and a whole lot of things that doesn’t make sense.
Long story short we had a pretty bad experience here, first we discover that what we had agreed on wasn’t what was written on the lease agreement, we point it out and it was eventual changed. Then everything was arrange, credit check done, loan approved, ownership and trade in done, they fax everything to our insurance company, the insurance was switched, they even paid off the lien on our trade-ins! Then an hour before we go and pick the vehicle we got a call that there has been a mistake on their computer and we would have to pay an additional $7000, or it be added to our monthly payment, either way we have to pay extra $7000 before we can take the vehicle!
This was a mistake that wasn’t noticed for several days and 4 different people had to have looked at the account on different occasions and none of them noticed what they call a “computer glitch” .
The whole thing was so stressful, Whitby Honda, don’t do business here, take your money somewhere else!!!