Upon picking up my car, I only received one key fob. The vehicle licensing I had paid for was a year short. The mats promised were not installed. Upon proposing that they keep the $120 they owed me for licensing and just give me a new key fob, the request was denied flatly with a rather weak explanation that keys are not guaranteed, except no one had mentioned the fact that there was only one. Just complete lack of caring or concern for customer satisfaction. If you want an honest deal and the conditions to be fulfilled, don't come here. They're just not very good at their jobs. My lifetime value is limited to the purchase of the vehicle.