Wheaton Honda West

Great sales team. Great Finance team Dealt with Jake Montgomery and Gabe during my purchase. Great guys. Very professional and made me feel relaxed. No push sales. Good job. Very efficien Dealt with Jake Montgomery and Gabe during my purchase. Great guys. Very professional and made me feel relaxed. No push sales. Good job. Very efficient. Keep it up. Ashu More

I was basically called a liar by Service Manager Bob Macrae. Took my car in on an airbag replacement recall. When I picked it up hours later there was a clear gouge mark on the passenger side dash in front of t Took my car in on an airbag replacement recall. When I picked it up hours later there was a clear gouge mark on the passenger side dash in front of the air bag compartment from what appears could have been caused by a screwdriver. I immediately brought it to the attention of the service staff who took a picture of it and told me the Service Manager would be in touch. Bob Macrae called me the following morning and told me that he "disagreed". That it never happened at his shop. He talked to the technician and he said he didn't do it. What did he think the guy would say?? I said the guy wasn't telling the truth and Bob came back with . . . I've known him for years, he's a good guy . . .?? So? Bob said he would not take responsibility, that Honda didn't do it. Now what? How do I get any recourse? My car is damaged. I quit taking my vehicles there for service many years ago after I had my CRV in three times to fix the same front end issue which of course I was charged for each time because it was "slightly" different. The decision to not use Honda West for service was made when on my last visit I was told by Service Consultant Darrell Fujita, "I don't want you to by a new car. I'm in the business of selling maintenance". Really? More

Solid, reputable service Thorough, comprehensive service from start to finish. Those we spoke to took the time to explain every conceivable detail and offering to continue th Thorough, comprehensive service from start to finish. Those we spoke to took the time to explain every conceivable detail and offering to continue this service after purchase! More

very reliable Fast and reliable service. hassle free!!!Staffs were very accomodating .I would recommend Mr. Lloyd Darilay for an amazing job in helping us getting a Fast and reliable service. hassle free!!!Staffs were very accomodating .I would recommend Mr. Lloyd Darilay for an amazing job in helping us getting a good car. More

Great experience Danyal was super helpful and very knowledgeable. Everything was laid out very clearly and openly - no hidden payments or tricks. Overall I had a great Danyal was super helpful and very knowledgeable. Everything was laid out very clearly and openly - no hidden payments or tricks. Overall I had a great experience. More

Excellent overall experience I think that Honda West has very good overall customer record. We have dealt with your dealership over the past number of years and have never been di I think that Honda West has very good overall customer record. We have dealt with your dealership over the past number of years and have never been disappointed. Keep up the great work. More

Excellent service so far I had excellent customer service from the minute I entered the dealership to when I drove out with my new hrv. All the staff worked really hard to mak I had excellent customer service from the minute I entered the dealership to when I drove out with my new hrv. All the staff worked really hard to make me happy. More

Great Salesmanship Jocelyn was very approachable, polite and helpful. She was good in following up to keep our interest in the vehicle going. She was meticulous and exci Jocelyn was very approachable, polite and helpful. She was good in following up to keep our interest in the vehicle going. She was meticulous and excited in showing all the features of the vehicle during the turnover. More

Excellent Experience Staff was courteous, polite and very knowledgeable about all of their Honda products. They answered all of our questions and more. Great experience to Staff was courteous, polite and very knowledgeable about all of their Honda products. They answered all of our questions and more. Great experience to deal with. More