Weston Ford - Service Centre

Excellent service. They really took care of me and my vehicle. I do miss Jason Waugh. He was so professional to deal with. They really took care of me and my vehicle. I do miss Jason Waugh. He was so professional to deal with. More

Hello Just wanted to share the amazing service that Javed gave me at the parts department. He has a great attitude and very knowledgeable. Javed should be recognized for his outstanding customer servic Javed gave me at the parts department. He has a great attitude and very knowledgeable. Javed should be recognized for his outstanding customer service. He definitely has people skills. Was a pleasure dealing with this gentleman. It’s important part of a business is to have and to represent the company with welcoming service. We all want return customers. Thank for your time. Kind regards Nunzio More

Awful and unprofessional customer service. . after years of being a client, and recommend other customers. Managers covering up this kind of behavior . Stay away, and go to other dealer . after years of being a client, and recommend other customers. Managers covering up this kind of behavior . Stay away, and go to other dealer More

Excellent, friendly, knowledgable, fast. Bert was awesome! He explained everything thoroughly and make sure I was comfortable. Dealership provided the shuttle service to and from my home awesome! He explained everything thoroughly and make sure I was comfortable. Dealership provided the shuttle service to and from my home More

Great someday turnaround on emergency service. Brand new truck with only 300 kilometres had a faulty power steering code and first 4 Ford dealers in Toronto (Downtown Ford, Donway, Heritage and Yorkdale For truck with only 300 kilometres had a faulty power steering code and first 4 Ford dealers in Toronto (Downtown Ford, Donway, Heritage and Yorkdale Ford) wouldn't even schedule an appointment as I was an out of town customer. Weston Ford advised me to bring the truck in right away to diagnose and or repair same day. Within 1 hour had all the issues addressed with excellent service and follow up. More

My wife and I have bought a few vehicles over the years from Weston Ford and have had our cars serviced there for over 14 years. The sales team especially Ghada was very helpful through the buying process. from Weston Ford and have had our cars serviced there for over 14 years. The sales team especially Ghada was very helpful through the buying process. The service team have always taken care of us and our cars. I would recommend anyone to give them a try. More

My husband and I have purchased 5 cars so far from Weston Ford our Sales Reps were Ghada and Frank they were both amazing and very helpful through the whole process. We have also been going for service at We Ford our Sales Reps were Ghada and Frank they were both amazing and very helpful through the whole process. We have also been going for service at Weston Ford for over 10 years and they really take great care of us and our cars. We always recommend Weston Ford to family and friend. Give them a try you won't be disappointed. More

Terrible customer service. After going there 10 yrs, I tried to book a recall and oil change both online and by leaving phone but no one responded. Finally reached someone by phone and was told I had to c tried to book a recall and oil change both online and by leaving phone but no one responded. Finally reached someone by phone and was told I had to call back during certain hours to talk to the Service Department. I explained that due to my work schedule, it was difficult to do so and, given my previous difficulties trying to book, how could they help me get the car in. The answer was a terse: “Sorry, nothing we can do.” I’m ready to upgrade to a new vehicle but won’t be doing business with Weston Ford again. More

F-150 with only 20,123 km Lemmon I bought this xxxx box F-150 2019 From sales manager Ville, i had nothing but problems with the front end 4 wheel drive system, they can’t figure it o I bought this xxxx box F-150 2019 From sales manager Ville, i had nothing but problems with the front end 4 wheel drive system, they can’t figure it out what’s wrong, also the tires are balding in the front end, Mike the genus service manager told me that Ford pick ups have a tendency to wear out tires, so I told him you must be a moron with only 20,000 km More

Worst Dealership ! Thumbs Up !!! Worst Dealership, they lie about everything . Especially after sale is even worse. My engine light was on the very 2nd month of getting a new car and Worst Dealership, they lie about everything . Especially after sale is even worse. My engine light was on the very 2nd month of getting a new car and when i took it in they said it was from the rust proofing and i had my fuel tank pressure sensor sprayed and that's why the light is on and is not covered under warranty, when i read online and spoke to few of my buddies that have ford, they'll said ford has this problem in most of the new cars. My mechanic said the reason for them to not do it is because, my car more components had to be brought down to replace the sensor and it's not that easy like the other cars and he said it's a day of work. I do not understand why a registered dealership would not support a customer that's got the warranty and give false information. When i bought the car from them, i was gonna recommend them to my brother who was looking to get 3 high end trucks for his business, never ever i would recommend here, great place if you are doing a oil change, that's all they can do. Just not WORTH IT ! More