
Westminster Toyota
New Westminster, BC
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212 Reviews of Westminster Toyota
Fantastic rexperience I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin wi I would like to thank Melvin for working with me on my recent 2015 Camry purchase. The integrity was appreciated. I am confident that Melvin will do very well in sales. More
Found me the best option Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent Helped find me the best option for my lifestyle and budget with a lease of aa 2015 totyota rav 4, very informative and straight forward, and excellent customer service More
great people Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even othe Had my Camry serviced last 6 yrs and just traded for new RAV4 . Great service dept. and Shemeen my salesman couldn't have been any better, even other sales guys like Harpreet went out of there way to be helpful. Hope my Rav will be as good as the Camry More
Bought a RAV4 2013 with Excellent customer service I would like to give a thumbs up to this dealer, specially to Harvinder Tinna and John Chung. What makes this dealer so good is their personal attenti I would like to give a thumbs up to this dealer, specially to Harvinder Tinna and John Chung. What makes this dealer so good is their personal attention and understanding of our needs on the used car. Both Harv and John are friendly and the moment they told us how commited they are to customer service they convinced us. We went to other dealers and the others don't care if you are buying or not to them and so they offer a lame service, whereas with Westminster Toyota my wife and I got fast service, excellent attention to minimum details and good follow up with us. Totally recommend it, I will get back to Westminster Toyota for a trade in in a couple of years from now :D More
Melvin was very Patient I went to see Melvin about a month ago but couldn't decide whether to buy then or wait. I waited and took my husband there (at the dealership) and we I went to see Melvin about a month ago but couldn't decide whether to buy then or wait. I waited and took my husband there (at the dealership) and we decided to buy. Melvin was very patient and not pushy. He even drove us to pick up the licence plates from my personal agent. He is very personable. More
Honest Dealership, Melvin Great Person Melvin was fantastic! Made our truck buying experience so enjoyable. We walked in, saw the vehicle we had been looking for and after a very short di Melvin was fantastic! Made our truck buying experience so enjoyable. We walked in, saw the vehicle we had been looking for and after a very short discussion about price, Melvin agreed to our price and we drove away with a fantastic truck. Highly recommend this dealership and definitely recommend Melvin! More
Happy Customer Went into the Dealership (Saturday 4PM-ish) knowing what I was looking for. Manuel approached us & was very helpful. Had Contact with Maunuel & Harv, Went into the Dealership (Saturday 4PM-ish) knowing what I was looking for. Manuel approached us & was very helpful. Had Contact with Maunuel & Harv, that day. Harv requested a deposit, but we wanted to come home to discuss. We made the decision the next day ( Sunday (Manuel's day off). We called the Dealership & spoke to Harv. Manuel, actually came in on his day off. As our Sale progressed Manuel was right on top of returning any calls, immediately, whether on his work day, or day off. That is over & above the call of duty. We were impressed. If there were any minor glitches along the way of our sale (i.e.) Typo overcharge for Auto replacement) it was dealt with immediately & corrected. We purchased our 2004 Toyota Sienna from here, previously and my trade-in car from another Toyota Dealership (17 years ago). Westminster Toyota has been Servicing both of those vehicles for years. Our experience with Westminster Toyota has been very favorable over the years & that is why we came back for our new car. Customer Loyalty is probably one of the greatest assets a Car Dealership can cultivate. When my Husband upgrades his car it will likely be with them. I have a Customer Service/Sales background & I recognize GOOD SERVICE when I get it. More
Satisfy customer Melvin helped us with the purchase of our Toyota Corolla. He was informative, thorough in his approach and best of all, not pushy. We are confident in Melvin helped us with the purchase of our Toyota Corolla. He was informative, thorough in his approach and best of all, not pushy. We are confident in our purchase. More
Waited 2 hours to get my new car! Poor delivery service I bought my Yaris there and Ethan Hekim helped me, Ethan was nice and friendly and he was really helpful. But, the delivery of the car was awful, I I bought my Yaris there and Ethan Hekim helped me, Ethan was nice and friendly and he was really helpful. But, the delivery of the car was awful, I had an appointment a 7pm and I got my car at the closure of the dealership at 9PM. I did not like my experience with Toyota Westminster and I would not recommend them! More
Looking to trade in my current 2009 Toyota for a newer 2014 model, Thomas was really friendly and helpful at first, Although I told him not to call me as I have his card and I'll call him when I'm ready, 2014 model, Thomas was really friendly and helpful at first, Although I told him not to call me as I have his card and I'll call him when I'm ready, But NO, HE Called/Annoyed me EVERY 2nd day for 2 weeks, after taking New Toyota for a test drive for a 2nd time so he would leave me alone, I was ready to make an offer, As Thomas told me there would be their Appraiser on site to "appraise my trade in", well there was NO Appraiser on site and I do know the Black Book value for my Toyota and my Toyota is in pristine condition with low km's. Thomas decides himself that my vehicle is worth $5,000. less than the lowest price listed that is in the Black Book Value. And he wouldn't negotiate on the new Toyota, he expected me to pay sticker. So I walked out of the Dealership. Oh and he also wanted me to troubleshoot the problem he was having with his computer, while we were trying to talk about a deal. I don't know if this was a distraction tactic or not, but it didn't work. I walked out. (He didn't really care as he had a Chinese couple waiting to talk to him about another car). And I already had another dealer that offered me a $2,000. discount off MSRP on the same new model Toyota, but I wanted the one Westminster had because of options and colour. At least the other dealer was willing to give me the Black Book Value for my trade In. I'd stay away from Westminster Toyota for buying a New Toyota, low ball offers on trade in's and unwilling to negotiate on retail prices. Not Good in my books. More