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Western GMC Buick
4.9
1,043 Lifetime Reviews
18325 Stony Plain Rd NW, Edmonton, Alberta T5S 1C6 DirectionsSales: (780) 486-3333
Service: (780) 486-3334
Parts: (780) 486-3335
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
1043 Reviews of Western GMC Buick
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May 13, 2014
"Vehicle Purchase"
- gschulte81Nothing but positive things to say about Dave & Western GM. Met Dave over a year ago when I was in the dealership getting a service on my 2009 Sierra. He approached me in the showroom with a non-pressure attitude and showed a ton of passion about the GM products and his job. I kept his card on file and a year later got in touch with him. He jumped through hoops trying to track down the right truck for me and he was extremely transparent in the whole sales process. Not once was I over promised something he couldn't deliver. Overall a great experience and I will be back for my next truck. Thanks Dave!
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David Dauphinais
Helpful May 02, 2014
"Great Service"
- garyatterburyThe service was provided on a very timely basis, I was informed along the way what was happening and my vehicle was ready when promised. The work that I expected to pay for, was covered by a recall notice, so it was even better than I could hope for. I bought my 2010 GMC at Western and fully expect to replace it with another vehicle from Western, when the time comes.
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April 25, 2014
"Great Experience and Customer Service from Don Sherstan"
- jkane82We were very pleased with the service we received from Don. He was not pushy at all and was very good about not pressuring us into buying anything we didn't need. This is something we have had difficulty with in other dealerships. We really appreciated that Don made it a great experience to purchase the car. It felt like we were buying from family, not a salesperson. Thanks Don for making our experience such a good one and we appreciate your friendly non-pressure style.
Read MoreApril 22, 2014
"Good experience all around"
- keithmiskeyI have been a customer of Western GMC to have my vehicle serviced and most recently to purchase a new vehicle. I always found the staff in all areas parts, sales and service to be friendly and professional.
Read MoreApril 17, 2014
"Excellent Service"
- mrorangeI was looking for a quote on a battery for 2006 1500 Sierra and Toni was very helpful in getting the quote as well as securing the manufacturer as well as the dimensions of the battery so I could look it up online. Very pleased with service I got in a timely and efficient manner.
Read MoreApril 17, 2014
"Western GMC Review "
- BrentRIn the last 6 months I purchased a new vehicle from Western GMC. As we all know it is hard to find what you want in a vehicle but Western GMC and Mathew Winterhalt did an amazing job. I will be going back to WESTERN GMC in the near future to buy another vehicle as they are the class of all dealerships. There is no pressure to buy but just a friendly place to help out with what ever you need. Head down to WESTERN GMC and take a look for yourself. You will not regret it.
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Matthew Winterhalt
April 17, 2014
"Sue in service "
- scojoegauthierAlways a pleasure to deal with Sue and Micheal in the service department, We bought our 2008 Torrent at Western and have only had to come in for a few warranty items in the first year, regular maintenance since then and have always been well taken care of!
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Sue Cameron
April 15, 2014
"Wouldn't buy anywhere else "
- Amber199Extremely happy with my truck, got an excellent deal, I was able to shop around without being hassled, was givin a lot of time to make my decision. All around excellent experience!!
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Jamie Brandt
April 14, 2014
"Never had a complaint"
- htk1974Have been getting services here for nearly a year. We put on lots of miles on our trucks and the fine folks at Western have always been able to 1) fit me/us in for service or repairs in a very timely manner and 2) have been very friendly and awesome when doing it.
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