West Side Acura
Edmonton, AB
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57 Reviews of West Side Acura
Great Experience on the MDX. When i first stopped into West Side Acura. I already had a great feeling with this dealership, because of the warm welcome & greeting that was provide When i first stopped into West Side Acura. I already had a great feeling with this dealership, because of the warm welcome & greeting that was provided to me. All the sales managers & sales people were really awesome to deal with. No high pressure during the sales of my purchase on my new 2017 Modern steel metallic Navi package MDX. Overall I'm satisfied with my purchase & the dealership. I would highly recommend this dealership for anyone that is looking for a new vehicle!! :) More
ACURA New RDX purchase - Eric Marty knew the car very well. Not high pressure. Excellent leasing knowledge. Marty was very personable, Also bought my trade-in (CRV). Marty got bac Marty knew the car very well. Not high pressure. Excellent leasing knowledge. Marty was very personable, Also bought my trade-in (CRV). Marty got back to me promptly. Pretended he was really mad at the good price I got for my trade in. He did very efficient job setting up my lease. Everything was very comfortable to accomplish. I would recommend Marty highly. More
Great people Luke and Kevin were great! They showed me how leasing worked and how it was the best for me. Really great made car buying fun! Luke and Kevin were great! They showed me how leasing worked and how it was the best for me. Really great made car buying fun! More
Go elsewhere Bought a new car there in 2012. Paid pretty much msrp because it was a new model. Since then I had to debate service and repair over-charges on more Bought a new car there in 2012. Paid pretty much msrp because it was a new model. Since then I had to debate service and repair over-charges on more than one occasion- and they found excuses why they couldn't do repairs during the warranty period. Left trim pieces loose in the back of the car and said make another appointment. Ultimately re-installed trim pieces myself and sourced the cause of the rattle (chasis) and repaired myself too. Glad they could build a nice new facility for themselves rather than look after their customers. Oh, and they charge a percentage rate for shop supplies fee so if you have $1000 of work done in their shop they will gift themselves an extra $100 for (wink wink) paper towels, and stuff!! Guess how you get a new building hey!! Think I will go elsewhere now that warranty is long gone and I think I will avoid Acura products. They want to be considered upscale but I have to have honesty, trust, and transparency before anything else. More
Great staff Very friendly and knowledgeable staff.. willing to give whatever information and pricing we asked for. Easy to deal with. Service department has alw Very friendly and knowledgeable staff.. willing to give whatever information and pricing we asked for. Easy to deal with. Service department has always been great with our older vehicles.. More
Absolute crap This dealership is a joke. They're selling used vehicles without reconditioning them. They're passing them off with clean mechanical inspections that This dealership is a joke. They're selling used vehicles without reconditioning them. They're passing them off with clean mechanical inspections that are a farce. Purchased a used vehicle here under warranty and they refuse to complete the work or sub it out. The manager Sean Adams is a complete tool and fraud. Had the vehicle 1 week when the issues arose. They are currently operating with an expired business license displayed as well. Go to South View. More
Traded in and purchased an SUV I purchased my SUV from this Edmonton dealer and had a good experience with sales. They offered me an almost reasonable price for my trade-in and the I purchased my SUV from this Edmonton dealer and had a good experience with sales. They offered me an almost reasonable price for my trade-in and the overall experience was really good. I do not remember the manager's name. He was friendly too and supported his employee to make the deal. More