West Side Acura
Edmonton, AB
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57 Reviews of West Side Acura
West Side Acura recently helped us with our lease trade in for the new 2024 Acura MDX. Once our lease was up on our current vehicle we decided to check out West Side Acura to discuss trade in options. Erik in for the new 2024 Acura MDX. Once our lease was up on our current vehicle we decided to check out West Side Acura to discuss trade in options. Erik and the all the staff were a pleasure to deal with. They answered all our questions and ensured that they would take care of the easy trade in process. There was no pressure and everyone from service tech Matt, salesperson Erik, sales manager Andrew, Kevin and Joey were transparent and willing to work with us to ensure we got the best possible deal on the new MDX. The staff even made sure our kids were taken care of while we were discussing options with the sales staff. We even received a gift box of baked goods from Erik as a thank you for our business! I would highly recommend getting your next vehicle from West Side Acura! More
West Side Acura's service department excels in providing top-notch customer service. After years of maintaining my Acura with them, they’ve persistently demonstrated expertise, professionalism, and a genuin top-notch customer service. After years of maintaining my Acura with them, they’ve persistently demonstrated expertise, professionalism, and a genuine commitment to resolving customer concerns. The team is enthusiastic, knowledgeable, and caring, ready to deliver creative, thoughtful, and effective solutions without compromising quality. As the lead of the department, Chris's unwavering dedication to deciding, inspiring, and leading such an efficient team is commendable. Other than his willingness to “jump into action”, his proactive approach in using his skills while equally inspiring his team contributes significantly to his department's success and positive customer experiences. More
Honest , reliable , heart warming. The staff here are absolutely amazing. I purchased a used RDX had a fantastic experience, for a great price! I been servicing with west side Acura ev The staff here are absolutely amazing. I purchased a used RDX had a fantastic experience, for a great price! I been servicing with west side Acura ever since. My car is cleaned inside and out “complimentary” every time I service it. This helps since I have a child and a dog who ride in the RDX! definitely recommend West Side Acura! More
I went to the service department of the west side Acura and GP Senthilselvan the service advisor help me. He was a great helper and advisor. I definitely recommend everyone to try that service for your ca and GP Senthilselvan the service advisor help me. He was a great helper and advisor. I definitely recommend everyone to try that service for your car .and thank you GP for making my morning great . More
After buying a vehicle at another dealership because Westside didn't have any of the older models of RDX I was looking for, Westside Acura is still one of the best dealership I ever dealt with. We had Westside didn't have any of the older models of RDX I was looking for, Westside Acura is still one of the best dealership I ever dealt with. We had bought numerous vehicles through them and it was an amazing experience everytime. I highly recommend Westside as I would not buy another Acura anywhere else. More
Staff are very knowledgeable about their products and the product advisor is very pleasant to talk with one thing more the place is very nice product advisor is very pleasant to talk with one thing more the place is very nice More
When the Integra Type S was announced, I called both Edmonton dealers. Sales Manager Justin Leroux convinced me they were the dealership to choose as they were open, honest, and wouldn't be adding a "ma Edmonton dealers. Sales Manager Justin Leroux convinced me they were the dealership to choose as they were open, honest, and wouldn't be adding a "market adjustment" or forcing additional options or services when purchasing. I left a deposit and just 5 months later I received an email showing the pricing. MSRP including freight and PDI is listed by Acura as $58,195... Justin's pricing jumped to $69,000. Not only was it a complete reversal of what was discussed, It was a waste of time because I could have placed that deposit at a dealer who was going to stick to their word. I was promised MSRP with no extras... this is $10k over what I was told. Not only will I not purchase from West Side Acura, I will be sure to share my experience and encourage anyone interested in an Acura to avoid West Side Acura. More
Just purchased a 2020 RDX and Allisa and the sales team provided the best buying experience of my 42 years of buying vehicles! I highly recommend this dealership. provided the best buying experience of my 42 years of buying vehicles! I highly recommend this dealership. More
We were introduced to west side acura by a knowledgeable TV representative Emily Swan. The reason we chose to go to westside acura was because of her excellent presentation on TV. When we walked into the bu TV representative Emily Swan. The reason we chose to go to westside acura was because of her excellent presentation on TV. When we walked into the building Jeff MA an excellent lover of acuras and hoped we would enjoy his love and we did. From the moment he met us we felt comfortable as he made us feel so reassured he cared about what we were buying suited us . There was no pressure which we loved. Then we met Joey the finance manager who directed us through the options acura provides and what we probably would most need if we chose to keep our fifth car in 40 years. On our return visit to get the car fully registered and ready to drive we met Justin Farnham who made us feel at home in his shop . Later we found out he is a General Manager. We felt so welcomed and cared for and made us realize we were in the right place to buy a car we were introduced to the wash people and the receptionist were so friendly . It was nicest dealership we had visited in months . Kevin helped us finish our deal and we felt so good about making the purchase on a 2023 Acura MDX. We love our car and look forward to many years of owing this vehicle. Thank you westside acura you made our buying experience a dream. Now our mini dachshunds and one maltese had the ride of their lives . Thank you to westside acura. More
I just purchased a new Acura integra. It was on order and I was kept up to date from the time it went into production until it was shipped. Both Jeff (sales manager) and Justin (dealer m It was on order and I was kept up to date from the time it went into production until it was shipped. Both Jeff (sales manager) and Justin (dealer manager) were totally professional, knowledgeable, and always available to answer questions. This is my 5th Acura and I would definitely recommend both Westside Acura and the sales staff. I cannot think of 1 negative comment. Great work Carol R More