West Edmonton Mall Toyota

Excellent customer service Purchasing a vehicle from Mayfield Toyota has been very pleasant. My husband and I will be buying a 4Runner in the future - We will be purchasing it f Purchasing a vehicle from Mayfield Toyota has been very pleasant. My husband and I will be buying a 4Runner in the future - We will be purchasing it from Mayfield :) More

Excellent customer Service by DEE I asked Dee if the car was washed as promised.. Dee said yes. Dee gave the key to me and when I went out, it was obviously not washed. I came back ins I asked Dee if the car was washed as promised.. Dee said yes. Dee gave the key to me and when I went out, it was obviously not washed. I came back inside and told Dee that the car wasn't washed. She came with me outside and checked. She then saw it. She apologized to me and ask the key back and said.. I will washed it myself... sorry. I think Dee went the extra mile to do it right and make it right for the customer! Kudos to Dee!! More

Excellent Service Work I brought in an SUV for service that was not from Toyota. Jamie and the Parts and Service team were able to repair my vehicle for a lot less than the I brought in an SUV for service that was not from Toyota. Jamie and the Parts and Service team were able to repair my vehicle for a lot less than the dealership I bought it from. From having an immediate opening, to a quick repair time, the service I received was both friendly and professional. I highly recommend visiting them for repairs of any type of vehicle. More

Best customer service I was very please with the customer service level that Andrew Dye and Carson have. This is my third vehicle with Mayfield and I will definitely come b I was very please with the customer service level that Andrew Dye and Carson have. This is my third vehicle with Mayfield and I will definitely come back or recommend these two guys to all my friends or relatives More

No pressure. Listened to my needs Up front I was there to look at options and Doug and Scott were very helpful in giving me ample opportunities to test drive and ask questions. Very pr Up front I was there to look at options and Doug and Scott were very helpful in giving me ample opportunities to test drive and ask questions. Very professional and accepted my stated boundaries. More

Recall The work was done quickly and when finished the service personnel left no trace. The service advisor did not push too hard in up-selling extra service The work was done quickly and when finished the service personnel left no trace. The service advisor did not push too hard in up-selling extra service. More

Oil change I dont actually know what brand of oil they use gor cars . Top brand or lower ? Tnxthats why i gave 4 stars to quality of work . I dont actually know what brand of oil they use gor cars . Top brand or lower ? Tnxthats why i gave 4 stars to quality of work . More

Helpful Service was fast and informative salesperson. He helped us find our perfect family car. I would for sure seek him out the next time I need a used car! Service was fast and informative salesperson. He helped us find our perfect family car. I would for sure seek him out the next time I need a used car! More

Very good The service was very good I don't understand why they didn't do the oil change today because it was time to do the oil change they had the car all day The service was very good I don't understand why they didn't do the oil change today because it was time to do the oil change they had the car all day but now I gotta make another appointment no big deal More

servive They have great service and drop off service was ex excellent the driver was very friendly and he drop and pick me up.Counter girl was excellent but o They have great service and drop off service was ex excellent the driver was very friendly and he drop and pick me up.Counter girl was excellent but only improvement while picking up keys she didnt explain what service they did was in hurry taking food. More