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West Edmonton Hyundai

Edmonton, AB

3.1
847 Reviews

10120 178th St

Edmonton, AB

T5S 1P5

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847 Reviews of West Edmonton Hyundai

January 25, 2012

Purchase of pre-owned Hyundai Sante Fe was a satisfying experience. My objectives were considered and met. Alan Sugiyama was an excellent sales associate, who provided the level of service that should mak More

by ChristopherFilipowicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama, Alan Sugiyama
January 11, 2012

Our experience at West End Hyundai with Allan, Diane, and Ocean... was an extremely positive experience. They were personable and attentive and promptly took care of our needs and concerns. We were treated w More

by Judy Jeske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Sugiyama, Diane, Ocean, Alan Sugiyama
January 02, 2012

Alan was friendly, knowledgeable and helpful. I was comfortable with him from the moment I met him. He got me a decent deal. I was referred to West Edmonton Hyundai from the dealer I used in Langley, L More

by KirstenK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama, Alan Sugiyama
December 09, 2011

One should never post any type of auto review until they have had their first service. I am sure that we all feel great at the time of purchase. Selling me a car is one thing. Servicing that car is another. More

by msstoth
Recommend Dealer
No
Employees Worked With
Jeff Larsen, Tom Peters, Jeff Larsen, Tom Peters
Dec 12, 2011 -

West Edmonton Hyundai responded

MsStoth, My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please respond and let me know how I can help resolve this issue. Devin Macnamara Sales Manager West Edmonton Hyundai

Dec 12, 2011 -

msstoth responded

Hello Devin and thank you. But, at this time and with much respect, might I recommend that you ask Dwayne or Tom for the answers you seek. If they wish for your involment I'm sure that they will provide you with the documented answers.

December 06, 2011

I went to this dealer after sending out a email to all other dealers in Edmonton to try and find a better deal, Levi was the only guy to email me back. He gave me a good deal and great service. One nig More

by adamhunterprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Ozbey
December 01, 2011

Dylan Feihle was a great salesman. He was professional, courteous, professional and advocated for me, his customer, when it was important to do so. He went over the car with us and answered all our questi More

by Denis Beaudry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Feihle, Lewa Seifeddine
November 28, 2011

Overall the experience was very positive and we were pleased with the final price and service provided. Since we already did a lot of research, we knew what we were looking for before visiting this deal More

by geoffw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
November 27, 2011

We were very impressed with our experience at this dealership. The sales staff were experienced and very knowledgeable about each model. They were friendly, personable and very easy to talk to. It wa More

by dabah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Feihle, Lewa Seifeddine, Scott Wilson
November 27, 2011

I had a extremely easy and honest experience dealing with all three associates at West Edmonton Hyundai. I walked away with exactly what I wanted and truly appreciated the honesty, integrity and down to ear More

by ola3663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazuri Walters, Aaron Ratsoy, Scott Wilson
November 25, 2011

Alan Sugiyama was a great salesman and the reason we returned to this dealership to purchase. He was not pushy or clingy but helped us to make an informed decision. After getting to know us he was the More

by kdstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama, Scott Wilson, Devin Macnamara, Alan Sugiyama
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