West Edmonton Hyundai
Edmonton, AB
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847 Reviews of West Edmonton Hyundai
My experience with them has been terrible. We went to look for a new car and liked one that we saw. So they said we can put a deposit and do a credit app which we did. Well, that is where the problems look for a new car and liked one that we saw. So they said we can put a deposit and do a credit app which we did. Well, that is where the problems started. Firstly, there was another car in our price range that wasn't even offered to us BECAUSE they didn't have any in stock, even though it was almost exactly what we were looking for. Ok, shady but not enough for a bad review I am giving them. Well, we then decided that we didn't want to go ahead and purchase the car after all and that is where the problems started. They said that our deposit was not refundable. So now, no car, no money even though they said that if we wanted to back out of the deal we could. So explained our situation to AMVIC, they said it was a civil matter and to sue them, so much for AMVIC protecting consumers. BTW, they are screwing me out of a deposit for a car they had on their lot. So buyer beware. Went to SouthTown and they said that they would refund deposits. So make sure you understand there business practices before agreeing to anything with these guys. 2 epic thumbs down from me. More
I would recommend this dealership to anyone, very professional,friendly, very informative, great customer service,they should be commended on there quick response to serve you and willingness to be o professional,friendly, very informative, great customer service,they should be commended on there quick response to serve you and willingness to be of assistance. I purchased a Sante fe and love it, great deal and sales manager, sales associate where exceptional. Thanks Wested Hyundai More
I felt very comfortable at the dealership, no pressure at all! Which is pretty rare. Usually I'm scared to walk into a dealership because I think I'll be forced into something I don't need or what, but Richa all! Which is pretty rare. Usually I'm scared to walk into a dealership because I think I'll be forced into something I don't need or what, but Richard was incredibly friendly, professional and honest right from the get-go. All of the finance managers were very personable and honest, easy to get along with, and walked me through everything I was signing (and NOT signing). Even the staff look like they enjoy the environment and each other's company! Looks like a great place to work. I would definitely recommend this place. 5 stars! More
Alan Sugiyama at West End Hyundai is knowledgeable and honest and that allowed me to feel calm & comfortable shopping for a new vehicle. Alan was able to pinpoint the delivery of our vehicle, which was on honest and that allowed me to feel calm & comfortable shopping for a new vehicle. Alan was able to pinpoint the delivery of our vehicle, which was on a truck, right down to the day. Nice working with you Alan and I look forward to those free oil changes.I love my new 2013 Elantra. More
The staff at the West Ed Hyundai dealership are friendly and very helpful - no pressure sales here - just good communication, straight forward and honest information and courtesy in dealings with people. I and very helpful - no pressure sales here - just good communication, straight forward and honest information and courtesy in dealings with people. I was very impressed with the level of service provided and the sincerity of these two gentlemen. I have already recommended this dealership to my neighbour. It is refreshing to have such a good experience in negotiating the purchase of a car. Call me a happy customer. More
We had visited other dealerships prior to going to West Edmonton Hyundai. In one case we had a very trying time to get out of the dealership, and the visit became very stressful. At West Edmonton Hyund Edmonton Hyundai. In one case we had a very trying time to get out of the dealership, and the visit became very stressful. At West Edmonton Hyundai we felt relaxed. Information with regard to negotiating a deal was very upfront. The staff very friendly and informative with all our questions, which made the whole process very easy for us. Our compliments to Andrei - he has great customer service skills, and was very pleasant and easy to talk with. More
After debating getting rid of my 2008 Equinox for some time, I decided to check out West Ed Hyundai after being referred by a co-worker. From the moment I stepped into the dealership, I was treated with r time, I decided to check out West Ed Hyundai after being referred by a co-worker. From the moment I stepped into the dealership, I was treated with respect, honesty and fairness, which isn't common at most dealerships I've visited. I met with Laurie who was able to help me decide on a vehicle and trim level that would suit my needs and budget, as well as provide detailed answers to my many questions. The finance department is outstanding, they were able to get the deal done with impressive speed. Last, but not least, are Aaron & Devon, two great guys who were able to smooth out the details and get me in my vehicle sooner than I thought. Overall, I'm glad I went to West Ed Hyundai for my 2012 Tucson GLS AWD. If you're in the market for a vehicle, I highly recommend checking out West Ed Hyundai! More
We had been looking for a new sedan and had read positive reviews of the 2013 Hyundai Elantra. Excellent, respectful customer service from Alan throughout all steps of the purchase (e.g. test drive, financi reviews of the 2013 Hyundai Elantra. Excellent, respectful customer service from Alan throughout all steps of the purchase (e.g. test drive, financing info, vehicle pre-sale checklist, meeting service staff). Diane in Financing was fast, funny, and efficient. In comparison to other dealerships in Edmonton, this was the tops. Will recommend to others! More
Richard was very thorough during the test drive, showing and demonstrating all the features of the vehicle. He was considerate of what our needs/wants were, making suggestions that were valuable to us. Ric and demonstrating all the features of the vehicle. He was considerate of what our needs/wants were, making suggestions that were valuable to us. Richard was friendly and professional, and demonstrated over and over that our satisfaction as the customer was his primary focus. Diane was very friendly and relaxed and used appropriate, light humor to help the mood be lighter - especially appreciated when dealing with financial side of the purchase. Lewa was fair, but not generous, when it came to approving extras that we requested with our purchase. We spent $40K and thought we would be given more of a deal on the 3M or offered the all-weather mats as part of the deal. More
I did not like the finance management experience. i felt like they wanted to take advantage of me. customer service was great. Alan was great..make sure you deal with him when you go to Hyundai like they wanted to take advantage of me. customer service was great. Alan was great..make sure you deal with him when you go to Hyundai More






