West Edmonton Hyundai

I have always dreaded dealership experiences, but I have to say West Edmonton Hyundai and my sales person, Richard Lam changed that. They did not use the sales gimmicks or a slicked up sales presentation, w to say West Edmonton Hyundai and my sales person, Richard Lam changed that. They did not use the sales gimmicks or a slicked up sales presentation, which I appreciated greatly. It reduced the typical stress associated with dealers and I never felt pressured to make a decision- just well informed. Richard was very knowledgable and was able to quickly answer all my inquiries. I traded my 2011 Buick Regal for a 2013 Sonata Turbo Limited. I now have much more power with better gas mileage- bonus! I can honestly say I love my car. More

This is a pleasure to write! I've dealt with Westend Hyundai before and returned to "kick tires" so to speak. Richard Lam asked if he could help and I asked him about the Tuscon and the Santa Fe vehicle Hyundai before and returned to "kick tires" so to speak. Richard Lam asked if he could help and I asked him about the Tuscon and the Santa Fe vehicles I was looking at. Within a very few minutes, Richard showed me the advantage of trading to the Santa Fe ... I was half convinced anyway but had not intended to purchase a new vehicle at the time. Richard showed me the features and his eagerness to help without being pushy was much appreciated. Soon I made the decision to buy and then dealt with both Richard and Aaron to fine tune the purchase.Following negotiations with trading my other car, I was quite satisfied with the price and the rest followed naturally with Aaron assisting and then I asked what kind of deal I could get with 2 new Santa Fe vehicles! Thus a second vehicle was added and Richard went to work again along with Aaron. The clincher however for this review was Diane Carlyon as she got me through some tricky financing following a second trade in and provided the extra help I needed to buy two vehicles. So three really good people helped with this purchase of 2 Santa Fe vehicles. I will be back to this dealership in the future for other new vehicles. After closing the deal(s), Richard was instrumental in showing my wife and I many of the features of our new vehicles. He sure knows his stuff!I loved the personal service from all and the totally friendly atmosphere made this purchase easy. Thanks to all. More

After visiting other dealerships and having to hunt down someone to help us, it was very pleasant to have a sales person come to us and offer assistance. Allan was very knowledgeable and helpful. Thank yo someone to help us, it was very pleasant to have a sales person come to us and offer assistance. Allan was very knowledgeable and helpful. Thank you Allan for all your help with the purchase of our new vehicle! More

When entering the dealership we met with Richard Lam. A straight forward salesman. A rare find indeed. We had a price for an Elantra in little time. Immediately met with his supervisor to fine tune the dea straight forward salesman. A rare find indeed. We had a price for an Elantra in little time. Immediately met with his supervisor to fine tune the deal and then we were done. Scott Wilson handled our financing in a professional, efficient way. Thanks you've restored our opinion of car dealers. More

Very good service at West Edmonton Hyundai the people are great the prices are great and they make a good car. I would recommend them to my family and friends. great the prices are great and they make a good car. I would recommend them to my family and friends. More

I called the dealer and talked to Christa Bezooyen and she was very friendly and informative about the vehicle I was interested in. I made an appointment that day to look at the vehicle and she was alrea she was very friendly and informative about the vehicle I was interested in. I made an appointment that day to look at the vehicle and she was already outside to great me. I felt very comfortable and not pressured during the process of the purchase of my vehicle. I would deffinetly recommend this dealership. Thanks for everything, you make a great team. Barb Glover More

I would recommend West Edmonton Hyundai to anyone! We were looking for a suitable truck and bought a used one at an excellent price. All the employees were very friendly and treated me seriously even tho were looking for a suitable truck and bought a used one at an excellent price. All the employees were very friendly and treated me seriously even though I am 20 and a student. Richard was an excellent salesman and made sure I could ask any questions that I had and gave me honest answers. Devin was very busy but still always made sure to check up on Richard and I to see how we were doing and was a big help if I had any questions. Vance took time out of his day to make sure I could come in and do all the paperwork when it was convenient for me as well. I was able to pick up the truck, cleaned and ready, the very next morning. The service was excellent and I will definitely be recommending this dealership to anyone looking to purchase a new or a used vehicle! More

Great experience buying new from this dealership. The staff were excellent ! I have had a couple small hiccups along the way in which everyone at the dealership involved have been very accomodating. I ha staff were excellent ! I have had a couple small hiccups along the way in which everyone at the dealership involved have been very accomodating. I have been a GM patron for many years and even have family that work at a GM dealership and so far do not regret moving away from familiarity into foreign territory. I highly recommend the staff and selection and West Edmonton Hyundai and would purchase there again if the need arises. More

Richard was an awesome salesman. He met us in the driveway as we were driving into the car lot on Friday am. He made us feel welcome and comfortable. We test drove 2 vehicles, Tuscon and Santa Fe. He driveway as we were driving into the car lot on Friday am. He made us feel welcome and comfortable. We test drove 2 vehicles, Tuscon and Santa Fe. He was very detailed in showing us all the options available on both vehicles and we felt very informed in making our decision, which was the Santa Fe. Richard was polite and his command of the English language was great. When we picked up our vehicle, Richard was very thorough and explained all the workings of the vehicle which was very helpful. He also made sure we had his business card and phone number should we have any questions. I feel Richard is an asset to Hyundai and would highly recommend him to other people. More

During the purchase of the our car,veloster, Richard gave us a good help,He has a wealth of expertise and friendly service,In particular, his bilingual services, brought us a lot of convenience. thanks WestE us a good help,He has a wealth of expertise and friendly service,In particular, his bilingual services, brought us a lot of convenience. thanks WestEdHyundai! More