West Edmonton Hyundai

My wife and I were looking for a new vehicle and we decided to drop by the West Edmonton dealerships. We visited Hyundai because of the sales promotion that was on which we had seen in the newspaper an decided to drop by the West Edmonton dealerships. We visited Hyundai because of the sales promotion that was on which we had seen in the newspaper and heard on the radio. Alan Sugiyama, Sales Associate, was the first to receive us at the front entrance and inquired what we would like to look at. We had seen the sexy Elantra models around Edmonton and we were excited to see how the car functioned. Alan was very kind and knowledgeable as he showed us the exterior/interior of the show model. We asked for a test drive and Alan quickly set us up in the vehicle. The test drive was spectacular so we were prepared to move forward with the pricing. Alan was extremely forthright and transparent with us and explained all of the pricing details. We decided on the GLS trim with remote starter and winter tires. Alan showed us the protection packages and explained everything to us so we could make an educated decision on what was right for us. We felt so comfortable and well treated at West Edmonton Hyundai. Aaron Ratsoy, New Car Sales Manager, greeted us to finalize the pricing for the 2013 Elantra GLS Automatic. Aaron was very helpful and confirmed all of the final details required for the paperwork to be processed. We also had the pleasure of meeting Krystle Tanasiychuk, Finance Director, who assisted us with the banking and credit side of things. I am writing this review to tell you, the consumer, that my experience was the best I have had at a car dealership. The customer service and friendliness is a benchmark for all other dealerships. The knowledge and customer service was second to none. We are very excited and looking forward to picking up our new Elantra this week. We look forward to going to our dealership for maintenance and know that there will be a great staff there to meet us. Next time you want a new or used Hyundai ask for Alan at the West Edmonton dealership. I gaurantee you will be in good hands! Regards, Jonathan More

My wife and I purchased a 2010 Sonata when Keith was a salesman at SouthTown Hyundai. I returned to see Keith at WestEnd Hyundai today for a price quote on a new vehicle. Keith was very friendly, most he salesman at SouthTown Hyundai. I returned to see Keith at WestEnd Hyundai today for a price quote on a new vehicle. Keith was very friendly, most helpful,and very patient handling my questions. I intend to see Keith again in the near future when I return to purchase the vehicle I was looking at. More

Fantastic experience.... would highly recommend Richard he was very helpful and knowledgable..matter of fact everyone I dealt with, the finance girl Krystle, the sales manager Aaron, all were very friendly he was very helpful and knowledgable..matter of fact everyone I dealt with, the finance girl Krystle, the sales manager Aaron, all were very friendly and professional...from the moment I walked in to the day I drove off the lot with my new Santa Fe. More

I dropped by to take a used Santa Fe for a test drive and see if it was the size of vehicle we were looking for. Richard Lam politely and quickly arranged a test drive, and then offered to text me the best p see if it was the size of vehicle we were looking for. Richard Lam politely and quickly arranged a test drive, and then offered to text me the best price the dealer could offer as I didn't have a lot of time to stay. The price texted to me was definitely decent, but we didn't buy the Santa Fe as it turned out to not be what we wanted. But would I go back? Yes. The dealership seemed to be good, and I'd be glad to deal with Richard again. More

This is our first time dealing with a Hyundai dealership. We were treated with very friendly and knowledgeable sale associates. I highly recommend Richard Lam as a sales person, he was down to earth and know We were treated with very friendly and knowledgeable sale associates. I highly recommend Richard Lam as a sales person, he was down to earth and knows his cars. He was able to answer all of our questions and had no pressure. He didn`t make you feel like you should buy until you were very satisfied with the vehicle. We will for sure recommend this dealership. More

I recently purchased my first brand new vehicle from West Edmonton Hyundai and as a first time car buyer I had a wonderful experience. From the moment I walked through the door I was treated with kindness an Edmonton Hyundai and as a first time car buyer I had a wonderful experience. From the moment I walked through the door I was treated with kindness and respect. Christa Bezooyen, my sales associate greeted me with a warm, welcoming smile and spent the better part of the evening going through every detail about the car I was looking at. Not once did she make me feel pressured to buy, but rather, she encouraged me to take my time to feel comfortable with the vehicle, ask as many questions as I needed to and consider all my options. The service she provided definitely exceeded my expectations and I was relieved that I did not have to deal with the haggling of your typical sales person. It is obvious that Christa truly does love her job and genuinely cares about her customers. It was not only that I fell in love with my new vehicle but also the wonderful service I received from Christa that made me decide to purchase from West Edmonton Hyundai. Once I made the decision to purchase my vehicle, the rest of the process went seamlessly thanks to Diane Carlyon in the finance department. Her bubbly personality and professional efficiency put me at ease throughout the entire process. I would definitely recommend West Edmonton Hyundai to anyone I know that is thinking of buying a new vehicle. Not only do the vehicles sells themselves, but the staff are absolutely wonderful and make the car buying experience truly pleasurable. Thanks West Ed Hyundai!! More

Rick (finance) to be honest i gave him a headache, i Rick (finance) to be honest i gave him a headache, i texted him sundays and asked for explanations on every little charge i seen and he graciousl Rick (finance) to be honest i gave him a headache, i texted him sundays and asked for explanations on every little charge i seen and he graciously answered every question so thank you rick for your patience because i know i can be a difficult nightmare and thats puting it lightly. thanks for making me feel like we are on the same side, us against the bank. More

After visiting two nearby mazda and kia dealerships, I decided to pop in to West Ed Hyundai at about 8:50 pm (they close at 9) just to get an idea of what they had on the lot. Richard came to me right awa decided to pop in to West Ed Hyundai at about 8:50 pm (they close at 9) just to get an idea of what they had on the lot. Richard came to me right away and showed me what they had to offer in terms of an affordable new car. I explained my needs to Richard and he suggested a fairly new used car with great km's on it. I took it for a test drive and loved the car. I was able to purchase the car at a price and finance rate that was suitable for me (I'm a new grad). They stayed open an hour longer to help finalize my financing. I also got a great warranty on the car. Having shopped around for cars for about a month prior to coming to West Ed, I was able to see how other dealerships approached sales. I did not feel for one moment that Richard or the team at West Ed Hyundai were trying to trick me or be deceptive in any way. They were transparent and honest from the get-go. I am extremely pleased with my first vehicle purchase, and will likely go back to West Ed for my next car. More

Richard Lam has a comprehensive knowledge of the Hyundai Santa Fe that we purchased and he guided us through the most thorough test drive we have ever experienced. The finance staff were friendly and accom Santa Fe that we purchased and he guided us through the most thorough test drive we have ever experienced. The finance staff were friendly and accommodating; the general sales manager took a moment to meet with us as well. It is obvious from our experience that the people of West Edmonton Hyundai are focused on and committed to customer service and satisfaction. More

West Edmonton Hyundai has an awesome and friendly staff. Everyone at this dealer tries their best to get you into a car that is right for your needs. Alan is a friendly guy with a lot of patience and a fant Everyone at this dealer tries their best to get you into a car that is right for your needs. Alan is a friendly guy with a lot of patience and a fantastic sense of humor. Everyone at West Ed Hyundai worked together to get me the car I wanted and even the financing staff were terrific! THANKS EVERYONE :D More