West Edmonton Hyundai

I was looking for a used car and Richard showed me some that met my criteria. I instantly fell in love with a black Hyundai Elantra and took it for a spin. While test driving Richard gave me more informat that met my criteria. I instantly fell in love with a black Hyundai Elantra and took it for a spin. While test driving Richard gave me more information about the car. Since my budget was lower than the selling price I was able to talk to his manager Danny and we could work out a deal to both of our satisfaction. Richard and Danny were very friendly and didn't rush me into the sale. I was very surprised about the good customer service. I definitely will recommend this dealership to my friends. More

Went in to trade a 2011. Were greeted in a timely and friendly manner. We found everyone there to be friendly and courteous. At this dealership, we never felt pressured to make the deal and they did jugg friendly manner. We found everyone there to be friendly and courteous. At this dealership, we never felt pressured to make the deal and they did juggle to meet our requests. I would definitely recommend them to anyone. After our experience there, they have us as a customer for life. More

Very friendly and informative customer sales. The Alan's knowledge of the car line was very good and he did not try any strange sales tactics. He was a pleasure to deal with! I was equally impresse Alan's knowledge of the car line was very good and he did not try any strange sales tactics. He was a pleasure to deal with! I was equally impressed with the service department the personnel where friendly, patient and not even the slightest bit pushy. More

Christa was a pleasure to deal with,as was West Edmonton Hyundai.She went out of her way to help us,and spent as long as it took to describe all the systems of the new Santa Fe. Would recommender to anyone Hyundai.She went out of her way to help us,and spent as long as it took to describe all the systems of the new Santa Fe. Would recommender to anyone More

I spoke to Jenn for buying a used Santa Fe. I was really amazed by her personal follow up and honesty. Though the deal was not finalised due to some technical reasons but I would love to deal with her in th amazed by her personal follow up and honesty. Though the deal was not finalised due to some technical reasons but I would love to deal with her in the future. I can say with surety that she is an asset to her company. Thanks a lot, Jenn.... Rd More

My Husband & I stopped by to look at options for a new SUV. Talked to Richard, was not pressured and took his card. 2 weeks later I called Richard, told him what I wanted to test drive and both vehicl new SUV. Talked to Richard, was not pressured and took his card. 2 weeks later I called Richard, told him what I wanted to test drive and both vehicles were waiting for me. He was polite, & thanked me for calling him. I test drove both vehicles, but wanted my husband to help me decide. Next morning we both came in and made our choice. The new Santa Fe was made available for pick that afternoon as requested. The sales manager, and our sales assoc. were both accessible, and respectful of our needs., More

The sales person Richard was very informative, took time to explain the features of the vehicles we were interested in and during the test drive provided different scenarios to test the vehicle. Richard spe to explain the features of the vehicles we were interested in and during the test drive provided different scenarios to test the vehicle. Richard spent time going over the vehicle and its features when we picked up the vehicle, took us through the service department and how to book appointments for service. Richard was very polite and not pushy when we were looking at vehicles, A pleasure to work with. More

Excellent customer service! I was in to get information on upgrading my Genesis to a 2012 model, and even though I didn't upgrade, I was given all the information I needed to come back at a later time. Th on upgrading my Genesis to a 2012 model, and even though I didn't upgrade, I was given all the information I needed to come back at a later time. Thank you! More

I haven't rated the quality of work only because I haven't serviced the car yet, only purchased it. The purchase experience was good in that I was given all the time and support I wanted, but not pres haven't serviced the car yet, only purchased it. The purchase experience was good in that I was given all the time and support I wanted, but not pressured in any way. I have no concerns recommending this dealership for an easy experience. More

My daughter called WEH after a frustrating couple of weeks of me trying to find the right vehicle and asked if they had any used tucsons in stock. Richard Lam was very helpful and said yes one had just weeks of me trying to find the right vehicle and asked if they had any used tucsons in stock. Richard Lam was very helpful and said yes one had just come in recently. Over the phone I confirmed that it had most of the options that I was wanting on a vehicle so my daughter and I went to have a look. Richard and I took the car for a test drive. He answered all of my questions , was patient and knowledgeable and most important, I felt I could trust him. We discussed price and options and I purchased the Tucson feeling confident with my decision. My experience at WEH was a very positive one. Huge thank you to Richard for his expertise and friendly service! Referral program not user friendly, if it can affect purchase price! Just a thought to consider. More