West Edmonton Hyundai

Alan - We'll be back I just bought my first new car at West ED Hyundai. Alan Sugiyama, who also sold my sister was a car, was pretty much the opposite of what you would ex I just bought my first new car at West ED Hyundai. Alan Sugiyama, who also sold my sister was a car, was pretty much the opposite of what you would expect from a car salesmen. He walked up, shook my hand, then he listened, he listened to be explain my situation, my budget constants, and my wants before he started making suggestions. It was an extremely low pressure sales situation, and at the same time I had every confidence in Alan's knowledge and integrity. I would highly recommend that anyone buy a car from him. More

West Ed Hyundai 'Awesome place to buy a car" Alan Sugiyama is a great salesman and an honest person, he took no time to understand my requirements and found the best car for me. Alan Sugiyama is a great salesman and an honest person, he took no time to understand my requirements and found the best car for me. More

Service center I had some issues pertaining to my vehicle and Tom the customer relations manager contacted me and made sure that I was happy and my issues were addre I had some issues pertaining to my vehicle and Tom the customer relations manager contacted me and made sure that I was happy and my issues were addressed. It's nice to know that when you don't see eye to eye with front line reps that there is always someone who will step in and do the right thing. Thanks again More

Thank you!!! I refuse to go anywhere else. Customer service is always stellar. Thank you Levi, Ali and Nikki for the awesome service and for making my purchase s I refuse to go anywhere else. Customer service is always stellar. Thank you Levi, Ali and Nikki for the awesome service and for making my purchase so easy and enjoyable. You all lived up to my high expectations. More

Grade AAA service! As soon as we walked into this dealership we were greeted warmly by Colt. Since we had a general idea of what we wanted, he was able to quickly and ex As soon as we walked into this dealership we were greeted warmly by Colt. Since we had a general idea of what we wanted, he was able to quickly and expertly show us all the great features of the Hyundai Santa Fe Sport. His thorough knowledge of the vehicle was surprising given that he had just begun working at this dealership. My girlfriend and I both took this vehicle on separate test drives and they even accommodated us by allowing us to take the vehicle out on our own! After we decided that we wanted to purchase it, Colt was helpful in getting us a fair price. His sales manager, Danny, was also very helpful in this regard. The finance guy, Kevin, was able to get the paperwork in order very fast and we left feeling extremely satisfied that we got the best deal on the vehicle we wanted. We picked up our SUV two days later and the process was effortless. Colt walked us through all the features of the car again we were quickly on our way! More

Great sales experience After visiting 5 other dealerships the last 2 days, found Alan Sugiyama to be much mature than the young buck sales associates at other dealers After visiting 5 other dealerships the last 2 days, found Alan Sugiyama to be much mature than the young buck sales associates at other dealers More

It was amazing!!!! They were able to get me what I wanted and more. I would recommend any one to go and see these guys. They were very friendly and helpful. They were able to get me what I wanted and more. I would recommend any one to go and see these guys. They were very friendly and helpful. More

We were impressed. . . When we registered for a special sale, we didn't think we would leave with a new vehicle. But with Lloyd's help we were getting the best deal and serv When we registered for a special sale, we didn't think we would leave with a new vehicle. But with Lloyd's help we were getting the best deal and service. More

Straight Talk My wife and I set out to drive several brands of small to mid sized SUVs. We wanted to decide what we liked best, and then work the numbers from the My wife and I set out to drive several brands of small to mid sized SUVs. We wanted to decide what we liked best, and then work the numbers from there. We decided the Hyundai Santa Fe offered the best value. It was even quieter than the BMW X1 and offered way more in features (look out BMW). We initially looked at the Hyundai Santa Fe with Alan Sugiyama. Alan was very good at pointing out all the little features and benefits that stand out on the product. Alan was attending to important family business when we were ready to buy, so Alireza (Ali) Khoshnavaz the sales manager stepped up to finish the deal. I like to get the best price first and that's what Ali offered. More

Awesome experience! My husband and I were at a point in our life where it was time to downsize from two vehicles to one. Having always had “his” and “hers” vehicles we k My husband and I were at a point in our life where it was time to downsize from two vehicles to one. Having always had “his” and “hers” vehicles we knew it would be challenging to find one vehicle that would work for both of us. At West Edmonton Hyundai we found more than just a vehicle we both liked, we also found friendly, helpful, courteous staff. Our salesman, Josh Corbett, was extremely helpful in showing us vehicles that would work for us. After listening attentively to us describe our needs, and recognizing my husband’s limited mobility, Josh brought vehicles to us to view rather than have us walk to various vehicles on the lot. Once we decided the Santa Fe was our vehicle of choice, Josh took us on a test drive taking the time to show us all the features of the vehicle. After our purchase, Josh spent a considerable amount of time assisting us to familiarize ourselves with the vehicle. Brian Dawson, Sales Manager, went the extra mile to ensure we were both totally satisfied with all aspects of our purchase. After discussing the purchase price, Brian wanted us to be confident in our purchase and recommended we think about it over the weekend before finalizing the deal. No pressure sales...what a refreshing experience! Brian could see that the one thing holding us back from our purchase was the color of the interior. As we had black interior in our previous vehicles for so many years we were definitely looking for something different. Brian provided us with the option to swap the color of the leather seats. Brian and Josh offered advice and helped us select a color. The result is truly amazing!. We would like to extend our heartfelt thanks to Brian and Josh for their superior customer service. They took an experience we were not looking forward to and turned it into a great experience. We highly recommend this dealership to others. More