West Edmonton Hyundai

good experience They are nice and very helpful to those costumer. Specially the guys that help as when we purchase the pre- owned hyundai elantra. They gave as a good They are nice and very helpful to those costumer. Specially the guys that help as when we purchase the pre- owned hyundai elantra. They gave as a good deal on it. Thank you so much. More

Purchasing a Santa Fe Sport As owners of a 2010 Santa Fe we planned to replace it with a Subaru Forester, but faced with a lack lustre response at a local dealership, we thought As owners of a 2010 Santa Fe we planned to replace it with a Subaru Forester, but faced with a lack lustre response at a local dealership, we thought we just as well go back to Hyundai as we had been very satisfied with our Santa Fe. We test drove, the Tucson, were impressed with it, but we wanted a roomier interior. We were taken on a test drive with the Santa Fe Sport and were sold on the quiet, comfortable ride and the safety and convenience features, significant changes from our "old" Santa Fe. The initial price was hefty, and it was interesting how during the negotiations we were "guided" to achieving a way to afford it. No pressure, the personable salesman offered various suggestions and waited while we talked ourselves into it! Time will tell if we made the right decision! More

Replace a fuse I have a 2015 Santa Fe had to have it towed from Edson as I could not shift out of park also had no dash so wouldn't know my speed or how much gas I I have a 2015 Santa Fe had to have it towed from Edson as I could not shift out of park also had no dash so wouldn't know my speed or how much gas I had. Had it towed to Westend Hyundai. Returned home. Went to pick it up and the charged me $150.00. Was told the remote started was causing the issue. It was disconnected and a $5.00 fuse put in. Remote starter reconnected and all was good. That was in July/2016. Now April /2017. Same thing happens. But I think to myself ummm it must be the same fuse. Look on the invoice from Westend H. and there's the fuse number look on the panel there's where it goes. Get a friend...get a fuse. ..he puts it in and everything is running fine. My concern I cannot be the only Hyundai owner this has happened to and my Santa Fe cannot be the only vehicle that they have serviced with this problem. Why would they need to charge me $140.00 some dollars for labour to unplug a blown fuse and plug in a new fuse. I am so disappointed in them. They are close to home for me to have my services done but I will go to one across the city. They were so friendly and seemed helpful but I feel like a dumb old woman now. More

Great place to buy a car I had a great experience buying my new Tucson. Levi and Ocean were courteous, helpful, thorough, and respectful of my time. Levi walked through every I had a great experience buying my new Tucson. Levi and Ocean were courteous, helpful, thorough, and respectful of my time. Levi walked through every detail of my car during delivery. I'm a repeat customer and would recommend this dealership. More

First vehicle purchased Alan Sugiyama and the team at West Edmonton Hyundai were very helpful in finding me the perfect car. Very helpful and honest! Big thanks guys! Alan Sugiyama and the team at West Edmonton Hyundai were very helpful in finding me the perfect car. Very helpful and honest! Big thanks guys! More

Top Notch Service and Care! The friendly atmosphere and care from staff was immense and made my decision easier! The presentation is clean with quality looking products, and assi The friendly atmosphere and care from staff was immense and made my decision easier! The presentation is clean with quality looking products, and assistance from all levels at the dealership to able me the chance to enjoy being a first-time Hyundai consumer. More

Our salesman, Alan Sugiyama, was fabulous! Alan Sugiyama was a great salesman to deal with! One of the very best that we have ever encountered! He was very knowledgeable, honest, professional Alan Sugiyama was a great salesman to deal with! One of the very best that we have ever encountered! He was very knowledgeable, honest, professional, and low-key. He worked hard to find the vehicle that was most suited for our son, and took the time to explain everything. We always felt comfortable dealing with him, and never felt pressured. He takes the time to make each of his clients satisfied! Due to the fabulous service that we received from him, we would definitely return to this dealership again if we were in the market for another vehicle! More

Highly recomended I bought a pre-owned vehicle from West Edmonton dealer about a week ago. I dealt with Pia Velasco. She is just fantastic, answering all of my quest I bought a pre-owned vehicle from West Edmonton dealer about a week ago. I dealt with Pia Velasco. She is just fantastic, answering all of my questions just patietly Thank you Pia and for the rest of the staff just a happy customer here :) More

Great customer service Bought a brand new Santa Fe XL and chose a color that needed to be ordered from the factory or another dealership. I was promised to receive my car at Bought a brand new Santa Fe XL and chose a color that needed to be ordered from the factory or another dealership. I was promised to receive my car at a certain date but the factory needed more time so West Edmonton Hyundai offered to loan me a Santa Fe for free until my unit arrived. They make sure customer doesn't leave feeling disappointed. Excellent customer service. More

problems with diagnosis from a parasitic draw from battery Very helpful and sincere assistance from the shop foreman, after several hiccups in previous diagnosis of the issue. Shop foreman Farhad Saadat was Very helpful and sincere assistance from the shop foreman, after several hiccups in previous diagnosis of the issue. Shop foreman Farhad Saadat was very good More