West Edmonton Hyundai

Amazing, great customer service/knowledge! I had previously leased a car from them and found that their customer service was outstanding. After my lease was over, they once again, went above a I had previously leased a car from them and found that their customer service was outstanding. After my lease was over, they once again, went above and beyond to help me make the right decision for my next purchase. Thank you to Alan Sugiyama for all of his professional service! More

Best Deal I ever Had. I never had a doubt travelling from Grande Prairie to Edmonton just to trade in my car, with the help of a good friend Pia of west edmonton hyundai my I never had a doubt travelling from Grande Prairie to Edmonton just to trade in my car, with the help of a good friend Pia of west edmonton hyundai my almost 5 hrs travel was WORTH IT! The deal that I got from them for my new car was beyond my expectations. Thank you for those people who helped me with their friendly attitude and a WOW Customer Service. I guess their names are Vince and Kumar. Keep it up! More

Professional and Friendly Had good experiences on two past occasions and decided to return to the dealership after test driving some other brands in the same price range. Met Had good experiences on two past occasions and decided to return to the dealership after test driving some other brands in the same price range. Met withLloyd Osler who was helping out a coworker. Discussed the vehicle needs and options and decided on one to test drive. Lloyd gave me a lot of information and never made me feel rushed with anything we were doing. Left later with all brands to consider. Contacted later by Lloyd to see what if anything we decided and met later in the week. He went out of his way to meet at my convenience. After much discussion with Lloyd and a sales manager we arrived at a deal. Nice to do almost all the negotiating with only Lloyd present. Found all other staff friendly and well informed. Only ever had one small issue with service and they have been very good on all other occasions. Have dealt with two sales people and would certainly return. Not sure of the associate that assisted Lloyd with the sale so I’m not setting a name for evaluation. He was very pleasant as well and for the time spent would at least get 4 star rating. More

Purchase new Santa Fe and new Tucsan We really liked the vehicles(our third). The sales team was helpful and knowlegable. Liberty excelled. Ocean was not totally honest with pricing. Over We really liked the vehicles(our third). The sales team was helpful and knowlegable. Liberty excelled. Ocean was not totally honest with pricing. Overall good. More

THANK YOU !!!!! Jerry was great to work and even after the purchase of the vehicle, I have been contacted by emails and by telephone calls. Thank you to and to Jerry Jerry was great to work and even after the purchase of the vehicle, I have been contacted by emails and by telephone calls. Thank you to and to Jerry for this. It is a first for me being contacted after a purchase of a vehicle.....Really makes me want to continuing dealing with West Ed Hyundai and with Jerry. Thank you to (I believe is) Kumar MehraKumar Mehra for finalizing the `deal` Thank you to all involved and even to the Technician that held the door for us... Chivalry is not dead at West Ed Hyundai. More

Professional Help Felt that the staff were professional and patient with my review of their vehicles and that they were able to give informed answers to my questions. Felt that the staff were professional and patient with my review of their vehicles and that they were able to give informed answers to my questions. Advice to Share with other potential customers: Ask Question if you don't understand the deal & packages. It could be quiet confusing & overwhelming. More

Exceptional shopping experience! We just purchased a (slightly) used 2017 Hyundai Elantra LE. This was our 3rd car purchase at West Edmonton Hyundai. The staff was, as always, very kn We just purchased a (slightly) used 2017 Hyundai Elantra LE. This was our 3rd car purchase at West Edmonton Hyundai. The staff was, as always, very knowledgeable and friendly. First, Ocean found a car for us which was the best deal ever. Then, Brian prepared the car for us and explained all the features. Our shopping experience was exceptional! We are going to share it with our friends. Thank you Ocean and Brian! More

Successful sale Alan was excellent to work with. Even now, a week after the sale, he is still pursuing an additional key for my new used vehicle. Much appreciated. Alan was excellent to work with. Even now, a week after the sale, he is still pursuing an additional key for my new used vehicle. Much appreciated. More

Bad experience. Brought my SUV in for service today and I had a bad experience. I feel as though the service person, Susan, had tried to take advantage of me by telli Brought my SUV in for service today and I had a bad experience. I feel as though the service person, Susan, had tried to take advantage of me by telling me I needed services that I've actually had done recently. She was very pushy and made me feel as though I was a lower person by not performing these services. I think I will take my vehicle to a different Hyundai dealership for service in the future. Wish that dealerships kept more honest staff around. More