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West Coast Toyota
Pitt Meadows , BC
398 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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398 Reviews of West Coast Toyota
October 04, 2017
A small fix-up job done with a big heart. I had a small but worrisome problem with my 2009 Toyota Corolla - the trunk lid would not close, and as this means the light stays on there was a g I had a small but worrisome problem with my 2009 Toyota Corolla - the trunk lid would not close, and as this means the light stays on there was a good chance of a dead battery overnight. I had to drive to the airport the next day. Not only did the Service staff fit me in on an already busy day, but did it with good humour and grace so that I did not feel like a guilty nuisance. The work was quickly done, an extremely reasonable small fee was charged and I went home relieved and happy. Kudos to all the staff in the Service Dep't, with special thanks to Jeannette and her always ready smile and reassurance. More
by carla37
Employees Worked With
Jeannette, and mechanic who fitted this job in on a busy day
September 25, 2017
Happy Leaser Thanks to personnel correspondence from Lease Manager Chris Thomas, I decided to get another lease and a great deal. I found it more convenient to end Thanks to personnel correspondence from Lease Manager Chris Thomas, I decided to get another lease and a great deal. I found it more convenient to end my four year lease a few months early and that was accommodated, no problem. Chris was all about options and choices, no hard sell! Diane was efficient and also all about making sure I had all the information I needed. More
by happyleaser2
Employees Worked With
Chris Thomas Lease Manager and Diane in Financial Services
September 25, 2017
Purchase a new Highlander Limited Our experience with the sales manager and product advisor was excellent. They treated us fairly and have good product knowledge. Delivery of new vehi Our experience with the sales manager and product advisor was excellent. They treated us fairly and have good product knowledge. Delivery of new vehicle was smooth. More
by Michael
Employees Worked With
Gord Zilkowski and Lurie Shong
September 23, 2017
Great people Rick and his team of professionals are there for us and always friendly and informative. These are people I trust and recommend. Thank you! Laszl Rick and his team of professionals are there for us and always friendly and informative. These are people I trust and recommend. Thank you! Laszlo More
by Laszlo
Employees Worked With
Amar, Gurdeep,
September 22, 2017
Customer Service Experience Jeanette, the service advisor was very attentive, fair and helpful. She was informative, resulting in saving me some money on the service. She represe Jeanette, the service advisor was very attentive, fair and helpful. She was informative, resulting in saving me some money on the service. She represents the backbone of your dealership that customers will always stay loyal ! West Coast continue to hold this great reputation ! More
by AllToyotas
Employees Worked With
Jeanette
September 20, 2017
I believe in this dealership I have trusted West Coast Toyota for well over decade. I bought my Rav-4 from them and have continued with the service dept. since then. I have alway I have trusted West Coast Toyota for well over decade. I bought my Rav-4 from them and have continued with the service dept. since then. I have always been treated well. Respectfully. Every issue or question I have brought up has been dealt with seriously. I know that I am not being taken advantage of because I do my homework, I check on pricing etc. I am completely satisfied. More
by happy camper
Employees Worked With
Tina (in service dept.),I'm not sure of the shuttle drivers name.
September 19, 2017
Got Tundra? It was my first time buying a brand new vehicle, and Mark Fernandes at West Coast Toyota made it a pleasant and stress free experience. I emailed him It was my first time buying a brand new vehicle, and Mark Fernandes at West Coast Toyota made it a pleasant and stress free experience. I emailed him about a 2017 Tundra Limited double cab that he had in stock, and he right away set up an appointment for me to view the truck. Within 2 hours we had finalized the deal, and with a fair price for my trade in plus dealer incentives, I ended up paying less than I thought I would for my dream truck. The day I went to pick it up, Mark was actually wiping the truck down himself after a thorough detailing job. That showed to me that he is a very dedicated and meticulous individual, and it was a real pleasure to deal with him. More
by thumperpaul
Employees Worked With
Mark Fernandes
August 31, 2017
The Service staff and helpful and to the point When I took my old car to the Service department, I had a welcome greeting, though my car is more than 15 years old. They listened and undderstand my When I took my old car to the Service department, I had a welcome greeting, though my car is more than 15 years old. They listened and undderstand my problems. After the repair, they explained clearly what had been done and charges. Appreciate the patience and good work of the staff, especially Janette. More
by Peter
Employees Worked With
Janette
August 29, 2017
Seamless and easy . Thanks to Gary and Randy for getting me in to my new RAV4. Very pleased and truly enjoying the vehicle. The drive from North Vancouver was worth it. T Thanks to Gary and Randy for getting me in to my new RAV4. Very pleased and truly enjoying the vehicle. The drive from North Vancouver was worth it. Thanks again. More
by Nooner
Employees Worked With
Gary Chartrand, Randy Saunders, Diane Draper
August 23, 2017
Excellent Service second to none ! My salesman Phil was very informative and very easy to deal with This is my second time buying my Tundra through Phil & West Coast Toyota I highly r My salesman Phil was very informative and very easy to deal with This is my second time buying my Tundra through Phil & West Coast Toyota I highly recommend Phil to everyone You won't be dissapointed More
by sexylexi
Employees Worked With
Phil
