Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Coast Toyota
Pitt Meadows , BC
382 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
383 Reviews of West Coast Toyota
December 17, 2019
Bruce was really helpful and never once rushed our decision making process as first time buyers. Royla was also very personable and didn’t force us to get anything we didn’t need! decision making process as first time buyers. Royla was also very personable and didn’t force us to get anything we didn’t need! More
by Trisha
Employees Worked With
Bruce, Royla
Helpful December 12, 2019
Polite, calm, friendly and helpful, so refreshing! Everyone from reception, sales, parts and service is very approachable and willing. Thanks Bruce, Love my Tacoma 4x4 Everyone from reception, sales, parts and service is very approachable and willing. Thanks Bruce, Love my Tacoma 4x4 More
by Mark
Employees Worked With
Bruce Kirschner
December 11, 2019
Great Buying Experience Thanks for what you did Much appreciated went beyond to make everything good for us. I would recommend to family and friends of how everyone helped i Thanks for what you did Much appreciated went beyond to make everything good for us. I would recommend to family and friends of how everyone helped in making this deal work. It was an excellent service. More
by hosseinshams
Employees Worked With
Bruce Kirschner
December 10, 2019
Excellent buying experience. Laurie made it so easy! I decided I would upgrade my 1999 4Runner and went looking for a new Tacoma. I was introduced to Laurie Shong and he was incredibly helpful. With his I decided I would upgrade my 1999 4Runner and went looking for a new Tacoma. I was introduced to Laurie Shong and he was incredibly helpful. With his experience he made some suggestions as to the type of Tacoma and method of financing I might look at. We ordered my 2020 Tacoma Off Road Premium with all the bells and whistles I wanted. He went out of his way to personally ensure and get my accessories to the dealership so my vehicle would be ready on the dated promised. I am more than happy with the vehicle I chose and the finance option. Laurie, Diane Draper and Michael Shell were awesome to deal with, and I hope they represent the type of people I will meet when I eventually get to the Service and Parts departments. I highly recommend Westcoast Toyota. I can see why they have such a high rating here and on Google. More
by davidpcar
Employees Worked With
Laurie Shong, Diane Draper, Michael Shell
November 30, 2019
Fast, excellent service We were well looked after from the moment we stepped in the door. We are so happy that we were dealing with Chris Thomas. We felt no pressure and th We were well looked after from the moment we stepped in the door. We are so happy that we were dealing with Chris Thomas. We felt no pressure and that we could completely trust him. The car was delivered on time exactly as promised and so far we love it. More
by Don
Employees Worked With
Chris Thomas, Diane Draper
November 29, 2019
Routine maintenance service plus some new problems diagnosed I took my car in for routine service as that was timely, though very little additional mileage since last service. Turned out it was a good thing, in I took my car in for routine service as that was timely, though very little additional mileage since last service. Turned out it was a good thing, in spite of the low mileage, as rodent damage was again was discovered. Third time, but good advice given me again by your staff as to how to deal with the *&%*%. Needless to say many $$$$$ are involved too.... You ask me below to comment on the 'quality of the work', but how can I do this when it is all internal, so how can I possibly judge? Likewise the 'price'; I have absolutely no way of judging that, and as I am a very loyal customer and ALWAYS bring my Toyota to West Coast Toyota, I have to rely on faith in your staff! You should, on these surveys, have an alternative category of 'not applicable' or 'not known', as you are otherwise making me answer questions to which I have no answer. Or else let me leave the answer blank, but there is no option for that. In conclusion, please change your survey as suggested, or else do not expect me to complete them. More
by carla37
Employees Worked With
Mehdi (453) and whichever mechanic worked on the car.
November 04, 2019
I chose West Coast Toyota to bring my truck in for its service and Amarr Ahmed was incredibly helpful and knowledgeable. Everyone from service department was very nice and I would continue to bring my veh service and Amarr Ahmed was incredibly helpful and knowledgeable. Everyone from service department was very nice and I would continue to bring my vehicle to get serviced by these guys. Great experience overall! More
by R.D
Employees Worked With
Amarr Ahmed
November 01, 2019
Good experiance 2nd time buying from Westcoast. No pressure very respectful sales staff and manager. Highly recommend to anyone looking to purchase a car or truck. pressure very respectful sales staff and manager. Highly recommend to anyone looking to purchase a car or truck. More
by Gurmit
Employees Worked With
Neil
October 29, 2019
My new Tacoma TRD Off Road I would like to thank everyone at West Coast Toyota, the company has exceptional people at all levels. I honestly enjoy my interactions with anyone I would like to thank everyone at West Coast Toyota, the company has exceptional people at all levels. I honestly enjoy my interactions with anyone at the dealership but most especially enjoy dealing with Gord, the sales manager and the sales man Laurie. Both of them are the most responsive, knowledgeable, talented sales professionals who really care about their customer. and they care for them/me. This shines through every interactions I have with them. I love my new Tacoma TRD Off Road! Thank you! I also have to mention Rick Bultitude, the service manager and his team of service professionals. I have been using their service for all of my vehicles’ needs for a decade, and I will keep coming back. Thank you Rick! See you soon :) More
by Laszlo
Employees Worked With
Gord and Laurie at sales and Rick and Ron at service and parts
October 18, 2019
Excellent service Service writers are pleasant and helpful. For questions they can't answer, they immediately refer a customer to someone with the necessary expertise. Service writers are pleasant and helpful. For questions they can't answer, they immediately refer a customer to someone with the necessary expertise. Appointment time is adhered to, and estimate of finish time is well within reasonable limits. More
by gearhead
Employees Worked With
Sorry, I did not make a note of individual names.
