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West Coast Mazda
Pitt Meadows, BC
263 Reviews
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263 Reviews of West Coast Mazda
March 31, 2016
Had an oil change The oil change with an overall look of my vehicle a car wash and vacuumed took an hour. They did a thorough A1 job! I was extremely pleased. Jose, The oil change with an overall look of my vehicle a car wash and vacuumed took an hour. They did a thorough A1 job! I was extremely pleased. Jose, is very efficient in customer service and to be thanked for his kindness and hard work. Thank you again! More
by Marie
Employees Worked With
Jose Aguirre.
Helpful March 31, 2016
Service Department I received a recall notice in the mail so I knew it was time to get in contact with Mazda. Being a busy individual, I decided to email my request for I received a recall notice in the mail so I knew it was time to get in contact with Mazda. Being a busy individual, I decided to email my request for an appointment. I heard back from a Mazda rep within a day, I think, with an appointment date and time. I thought this was GREAT!! I soon realized that the date of my car's appointment was also the date I had to take my daughter to an appointment, so I emailed the service advisor who had originally contacted me to advise me of the appointment and asked if I would have a courtesy car while they were attending to my car. He advised me no as the appointment would only take an hour or so BUT he also offered their shuttle service, as long as the appointment was local (which it was). I could breath a sigh of relief!! It turns out that my hour long appointment turned into two.... and that was OK as I was still able to make my daughters appointment. When it came time to settle the bill, I must say that Radford was nothing but professional. I will definitely return. More
by Jacs
Employees Worked With
Radford Winters
March 29, 2016
Great service Service was great, personnel are friendly. Took my vehicle in for a recall notice and to reset my TPMS notification and walked out with a free car Service was great, personnel are friendly. Took my vehicle in for a recall notice and to reset my TPMS notification and walked out with a free car wash to boot..........well done More
by cx 5
Employees Worked With
Unknown, all good
March 25, 2016
Very professional and personable. I feel confident that the repairs and/or service done is what is required.and requested. This dealership does not upsell me. There are no surprises I feel confident that the repairs and/or service done is what is required.and requested. This dealership does not upsell me. There are no surprises and any additional service that should be done is discussed first. Should I trade in my Mazda 3 that I have owned for five years now, I will do so at West Coast Mazda. More
by marie123
Employees Worked With
Service clerk
March 23, 2016
Great experience quality work and friendly efficient staff who took care of the safety issues first and helped me prioritize future work with consideration toward the quality work and friendly efficient staff who took care of the safety issues first and helped me prioritize future work with consideration toward the cost of repairs. More
by Mazdazoomzoom
Employees Worked With
Jose
March 04, 2016
Great service The staff at West coast mazda are great. Friendly and so helpful. They deal with any issues you may have right away. They go out of their way to make The staff at West coast mazda are great. Friendly and so helpful. They deal with any issues you may have right away. They go out of their way to make you happy. More
by Tnic
Employees Worked With
Jose,
February 29, 2016
Happy customer Quick service set up via email. Mixup upon arrival but pleasantly fixed error and still serviced my car. Happy to pick up my clean and serviced car Quick service set up via email. Mixup upon arrival but pleasantly fixed error and still serviced my car. Happy to pick up my clean and serviced car :) More
by Angela
Employees Worked With
Randolfo, Jose, ,
February 25, 2016
Treated very well! I was greeted promptly and politely and directed to the service department. I called from the side of the road, having a bad morning as my wipers wer I was greeted promptly and politely and directed to the service department. I called from the side of the road, having a bad morning as my wipers weren't working in a downpour on my drive to work. Jose said to bring it in and they would have a look. I was kept informed of the status of my car even though the waiting room was the busiest I had ever seen it. Rides were being arranged to shuttle people to and from home and during all the activity with phone calls, etc., Jose and Radford spoke with each person in a friendly manner. I was treated respectfully and Jose walked me to the car to ensure that my wipers were working before I drove off. The added bonus was getting into a clean car - inside and out! I have owned my Mazda since 2008 and have had only good experiences with the staff here! More
by Viviane/Mazda 5
Employees Worked With
Jose, Radford & Jeremy
September 09, 2015
Just Rude and Not helpful My initial contact was via email from there website. It started okay with a prompt response from Sandi in sales. Although the initial contact was curt My initial contact was via email from there website. It started okay with a prompt response from Sandi in sales. Although the initial contact was curt at best, I answered all of her questions politely. I then asked if she could continue to discuss a new car purchase (Mazda 3 GT )via text, as my job makes emailing or calls difficult sometimes. I was told no, it has to be via email. Now I have had most of my correspondence with the sales people my last 7 vehicle purchases via text, but okay, this place is obviouslystill just a bit more old school,and that is okay. So I will continue with email then I think to myself. But the next thing is she is rude and insults me at a personal level. It is one thing to be unflexible in how you contact someone, and not very friendly. But it is just wrong to be insulting. I am proud of my name, as unusual as it may be. But to insult me because you think my name is weird, is just wrong for a sales person to do in my opinion. I will be purchasing my new car elsewhere. More
by Fly37
Employees Worked With
Sandi
May 12, 2014
Excellent customer service Thrilled to be driving my new 2015 Mazda 6. Mike Goodrich worked with me on getting the best deal. Super friendly, nice guy that cared about me, and w Thrilled to be driving my new 2015 Mazda 6. Mike Goodrich worked with me on getting the best deal. Super friendly, nice guy that cared about me, and wanted me to drive away happy. He went out of his way to accommodate me in every way. I would highly recommend west coast Mazda to all my friends and colegues. Zoom Zoom Nancy More
by Fancy_mazda6
Employees Worked With
Mike
