West Coast Kia

The staff really do work hard here but I’ve noticed that service is more excellent when your vehicle is newer. Once my car turned 5, I’ve waited longer for service appointments and only the basic services service is more excellent when your vehicle is newer. Once my car turned 5, I’ve waited longer for service appointments and only the basic services are done. At my last service, the two requests I made were not noted anywhere. All I asked for is for the wipers to be replaced and for an estimate for the trade in value as I may be upgrading my vehicle soon. Hopefully this was a one time occurrence and they will be better organized on my next visit. I know it’s not easy with all these restrictions to keep us all happy. Keep trying! More

I am always impressed by Kia west staffs professionalism. Their service is always pleasant, accurate and timely! Their service is always pleasant, accurate and timely! More

Denys was very helpful and quickly available over the phone. Even helped outside of business hours which was very appreciated. phone. Even helped outside of business hours which was very appreciated. More

Staff was very friendly and helpful. Charlie Tran was knowledge about the Telluride and able to show us all of the functions. Himi was our salesperson and made our experience exciting and we felt welcome knowledge about the Telluride and able to show us all of the functions. Himi was our salesperson and made our experience exciting and we felt welcome into the Kia family More

I had the pleasure of dealing with Deborah, she was helpful, patient and very professional. I had a specific lease requirement, and given the supply chain challenges reached out to ten local dealers in helpful, patient and very professional. I had a specific lease requirement, and given the supply chain challenges reached out to ten local dealers in the Lower Mainland. Deborah and Daniel (Sales Manager) located the right vehicle quickly and provided competitive out of the door pricing with no hidden or exorbitant fees. Deborah shared her knowledge regarding the new vehicle and Daniel walked me through the process required to complete the sale. I didn’t feel any pressure from anyone and the staff provided some valuable information (i.e. manufacturing incentives, loyalty rate reduction programs and lease protection packages). Every staff member I dealt with was personable, professional and helpful. Our experience with the financing and insurance departments was also great. Overall, very smooth and efficient process. I would not hesitate in recommending West Coast Kia to anyone. Thank you Deborah, Himi, Daniel, Lidia and Sandy! More

Wow always happy to see the smiling faces of these guys! And free hot chocolate for my kids is always a treat! Keep up the good work And free hot chocolate for my kids is always a treat! Keep up the good work More

Folks at KIA are always so friendly and great me by name, and very professional and helpful. Everything is explained to me so that I can understand what needs to be done. The service provided is always exc and very professional and helpful. Everything is explained to me so that I can understand what needs to be done. The service provided is always excellent, and I have never had to wait for my vehicle beyond the time I have been told it would be ready. Amazing!!! More

Service and parts team are awesome. I have nothing but great services with west coast kia. Keep up the awesome work 👏 Alexander Towns great services with west coast kia. Keep up the awesome work 👏 Alexander Towns More