Wendell Motor Sales

Unprofessional joke This dealership gives Chrysler a bad name. I would have rather bought a car from a shifty used car trailer than Wendells. All i can say is.... WOW This dealership gives Chrysler a bad name. I would have rather bought a car from a shifty used car trailer than Wendells. All i can say is.... WOW More

Great Sales Team - Pleasure to deal with! I recently bought a brand new 2017 Dodge Grand Caravan GT from Robert Leuning (Sales Consultant) and also dealt with Ken Thibodeau (General Manager). I recently bought a brand new 2017 Dodge Grand Caravan GT from Robert Leuning (Sales Consultant) and also dealt with Ken Thibodeau (General Manager). Both Robert and Ken were a pleasure to deal with and made the process stress free. I would highly recommend Wendell Motors and their team! More

Arrogant I will try and keep it short. Went there with my daughter, she had seen a car on the web and worked the payments out and they were a bit higher than I will try and keep it short. Went there with my daughter, she had seen a car on the web and worked the payments out and they were a bit higher than she wanted. I suggested she go there and make an offer. She did and was told that they couldn't do it. No counter offer just a lecture about what a great dealership they were and that they had four dealerships in the area they could draw on and their price was the best she could expect. Sales person explained he had been selling cars for over twenty years and that she would not get a better deal. I took the opportunity to tell him I had been buying them a lot longer than he had been selling and we left. We had been looking at a Journey Crossroad that was priced at 39,000. We went to a competitor in Guelph (Wellington Motors) and got a 2017 Journey GT for 33,397 with no BS and treated in a professional manner. Car had 37km on it but was sold at used car discount. Perhaps the sales person who has been selling for over twenty years has made so much money he does not need to deal any more. We won't even consider them for our next purchase. More

Excellent and professional My family and I stopped by Wendell Motors to test drive a Jeep. We had the pleasure of working with Anthony who did an excellent job in helping us to My family and I stopped by Wendell Motors to test drive a Jeep. We had the pleasure of working with Anthony who did an excellent job in helping us to purchase exactly what we were looking for. Excellent experience, no issues. We highly recommend Anthony and will happily visit him again in the future. More

Unprofessional Twice I have had despicable occurrences. The first time was on a potential trade in, the sales manager low-balled to the point of offending me, but th Twice I have had despicable occurrences. The first time was on a potential trade in, the sales manager low-balled to the point of offending me, but that's another story. I have been getting my car serviced here because of the convenience of location. There was a legitimate concern I had with my car battery and a related part. I told the service representative that I would appreciate the time to speak to him. After time passes without hearing anything from him, I contacted FCA Canada and they had relayed the message to Wendell's service manager. I never gotten a call back. The lack of professionalism from the leadership here is terrible and will be enough to make me go to other dealerships for servicing. This is no reflection on front line staff who are great for the most part. More

Amazing Customer Service! Peter at Wendell Motors was great! He never made me feel pressured into buying from him, or even into buying a Dodge. He understood where I was coming Peter at Wendell Motors was great! He never made me feel pressured into buying from him, or even into buying a Dodge. He understood where I was coming from (4 kids) and made it work for me financially. Would highly recommend this dealership. I'll be going back when I need a new ride! More

More options We want to thank Dave for once again helping our family out with a van with more options we wanted that our old van never had. We got all we wanted an We want to thank Dave for once again helping our family out with a van with more options we wanted that our old van never had. We got all we wanted and the payments are even less. Thanks again Dave and all the rest at Wendells More

Horrible Service I would never recommend this dealership. The sales people are not the problem it the service department. Horrible customer service whenever I go in. T I would never recommend this dealership. The sales people are not the problem it the service department. Horrible customer service whenever I go in. Thinking of taking my services away from them. They make false promises and do not return items left in the glove box after service. Lack of knowledge of when deals end although they promise things. More

Buying a new/used 2015 Grand Caravan Dave McLennan met me in the parking lot. Friendly, knowledgeable and helpful throughout our experience in buying our car. His call backs were also a Dave McLennan met me in the parking lot. Friendly, knowledgeable and helpful throughout our experience in buying our car. His call backs were also appreciated! More

Deception of the grandest kind. On March 23, I test drove a Dodge Ram 1500. After pricing it out, your salesrep suggested I come on Wednesday since you were having a sale. I was to On March 23, I test drove a Dodge Ram 1500. After pricing it out, your salesrep suggested I come on Wednesday since you were having a sale. I was told that a "Chrysler Rep" was going to be present and "he comes with the ability to make a better deal." I took the morning off work on the 25th. My wife and our infant daughter came to your "sale". This is where we met Gus, who introduced himself as " Gus, from Chrysler." That means that we were told twice, once from your rep and once from whoever Gus is, that Gus represented Chrysler. The "sale" price turned out to be $1664 MORE than when I priced it out on March 23. In frustration at my treatment in your dealership I contacted Chrysler Canada and was stunned to learn that Gus DID NOT represent Chrysler. Instead I learned that he is from a third party company. Complete dishonesty. Wouldn't trust them with my hard earned money at all. More