Waterloo Ford Lincoln Sales

Everything was great right until they handed me a car with a dent in it I believe it should of been seen long before that during an inspection and now I have to put more money out to have it fixed I thin with a dent in it I believe it should of been seen long before that during an inspection and now I have to put more money out to have it fixed I think customer service should of been better I didn’t trade a car with dents or anything and buying a Lincoln isn’t cheep to begin with dishonest dealership More

Overall we were very happy with the sales team we dealt with Our salesman Mark Reimer was very helpful with the purchase of our vehicle. Sales manager Patrick and finance manager Raman Sandhu were very helpful a Our salesman Mark Reimer was very helpful with the purchase of our vehicle. Sales manager Patrick and finance manager Raman Sandhu were very helpful also. More

Wanted a car quickly and efficiently Very Satisfied and Efficient in every way Nicholas was very attentive and caring and kept me very well Informed. Delivered what they promised would Very Satisfied and Efficient in every way Nicholas was very attentive and caring and kept me very well Informed. Delivered what they promised would recommend this Dealership More

Great job on your exceptional marketing and communication skills, as well as your diligence with reaching out proactively to ensure that I followed through. 5 stars!!! skills, as well as your diligence with reaching out proactively to ensure that I followed through. 5 stars!!! More

Quick service and fair negotiations Dealt with Nic at Ford and he was eager and willing to show me all the Rangers. Hooked me up with one that ticked all my boxes and drove to another pr Dealt with Nic at Ford and he was eager and willing to show me all the Rangers. Hooked me up with one that ticked all my boxes and drove to another province to get it for me. Overall a really good experience More

I had a friend recommend I go see Chris regarding my used vehicle shopping and I m very glad I did. He was straight forward and helped me line up a perfect vehicle for my budget and needs, even though my cr vehicle shopping and I m very glad I did. He was straight forward and helped me line up a perfect vehicle for my budget and needs, even though my credit history wasn’t the greatest and financing was challenging with other dealerships I had visited. Sending me to Seth who also understood the many different angles of financing was also incredibly helpful too. A truly great team at Waterloo Ford. Thanks for everything guys. Cheers. Trav. More

Was quick to respond to questions and open about the known issues with the truck. Thanks for being courteous and informative. I didn’t buy this time but will drop into dealership when in town to see known issues with the truck. Thanks for being courteous and informative. I didn’t buy this time but will drop into dealership when in town to see what is available. Thanks Terry More

Great service, would recommend as staff are knowledgeable and helpful. Always a pleasure when I come into visit Waterloo Ford Lincoln. Thanks for everything you guys do! and helpful. Always a pleasure when I come into visit Waterloo Ford Lincoln. Thanks for everything you guys do! More

GOT AN EXCELLENT HELP AND SERVICE FROM DAVID SMITH AND ACE September 26, 2019 went in and look for David. Through the help of David and Ace got home that day with the car we love. David thank you for the pa September 26, 2019 went in and look for David. Through the help of David and Ace got home that day with the car we love. David thank you for the patience of communicating us through phone. Sorry for being so annoying and so inquisitive about the ford explorer. We are happy that we got it through you and ace's help. With our very tight budget, you and ace found us an option to get the car we love to have. We got home that day with the 2019 Ford Explorer and so happy with it. We named it, Dora. For people who wanted to get their dream car, just go to Waterloo Ford Lincoln, approach the customer service lady at the front desk and ask for David and ACE they'll help you the best they can. Roxam & Naser More

Stay far away Stay as far away as you can. The finance department here will screw you over and Ace, the “internet director” told us not to trust the word of a car Stay as far away as you can. The finance department here will screw you over and Ace, the “internet director” told us not to trust the word of a car salesman. You’d think staff would have more confidence in each other. Either way, they are completely screwing over customers and I wouldn’t waste a second in this place. Just like the stories in the news, they will get you into a vehicle you can’t afford by lying just to make money. More