Waterloo Ford Lincoln Sales

GOT AN EXCELLENT HELP AND SERVICE FROM DAVID SMITH AND ACE September 26, 2019 went in and look for David. Through the help of David and Ace got home that day with the car we love. David thank you for the pa September 26, 2019 went in and look for David. Through the help of David and Ace got home that day with the car we love. David thank you for the patience of communicating us through phone. Sorry for being so annoying and so inquisitive about the ford explorer. We are happy that we got it through you and ace's help. With our very tight budget, you and ace found us an option to get the car we love to have. We got home that day with the 2019 Ford Explorer and so happy with it. We named it, Dora. For people who wanted to get their dream car, just go to Waterloo Ford Lincoln, approach the customer service lady at the front desk and ask for David and ACE they'll help you the best they can. Roxam & Naser More

Stay far away Stay as far away as you can. The finance department here will screw you over and Ace, the “internet director” told us not to trust the word of a car Stay as far away as you can. The finance department here will screw you over and Ace, the “internet director” told us not to trust the word of a car salesman. You’d think staff would have more confidence in each other. Either way, they are completely screwing over customers and I wouldn’t waste a second in this place. Just like the stories in the news, they will get you into a vehicle you can’t afford by lying just to make money. More

Excellent service From the second we walked in, we were greeted with friendly, fun, knowledgable and personable staff. Mark was our salesman, very experienced and frie From the second we walked in, we were greeted with friendly, fun, knowledgable and personable staff. Mark was our salesman, very experienced and friendly. He was great with our 11yr old son too. Made sure he was happy and having a good experience too. He didnt just talk business, he was very relatable and made you feel like you knew him forever. Cat, in finance was excellent as well. Also fun and friendly and experienced. Everyone there made sure to acknowledge us and were great to deal with. More

Trading for a Ford Escape I just traded in my Subaru Outback for a Ford Escape. After a terrible experience at Subaru Calgary it was refreshing to be dealt with in an honest, I just traded in my Subaru Outback for a Ford Escape. After a terrible experience at Subaru Calgary it was refreshing to be dealt with in an honest, friendly and helpful way. More

Top rate service Went in to look at getting a new F150, talked to reception where the lady was very nice and quick to help. Once I got to the salesman I can’t remembe Went in to look at getting a new F150, talked to reception where the lady was very nice and quick to help. Once I got to the salesman I can’t remember the name of the salesman but he was very informarive and gave me a bunch of options and things to take home and look over. More

Amazing Service The girls I dealt with were very helpful about what I was looking for. They were honest about any questions I had and even offered to keep looking at The girls I dealt with were very helpful about what I was looking for. They were honest about any questions I had and even offered to keep looking at alternative options if needed. I never felt pressured to buy something right away! More

Tim Collins is a great salesperson Tim was great with the kids while we waited for finance to draft up the documents. He filled the car up for fuel, and was efficient at showing us cars Tim was great with the kids while we waited for finance to draft up the documents. He filled the car up for fuel, and was efficient at showing us cars that fit our needs. He was not pushy at all, but took a helpful approach. The sales manager did a great job negotiating a fair trade in price. Unfortunately we had to wait a long time for finance dept to make up the bill of sale, even though it was a cash deal. More

Car Shopping at Waterloo For4d Lincoln Our shopping experience at Waterloo Ford Lincoln was very positive. We felt that the various personnel we dealt with bent over backwards to give us wh Our shopping experience at Waterloo Ford Lincoln was very positive. We felt that the various personnel we dealt with bent over backwards to give us what we wanted in terms of information and car experience. It was indeed a pleasure to deal with all personnel who were involved with us. The dealership had enough new vehicle so that we could.examine the various colour combinations and extra options. When it came to the financial side of completing the purchase, we again met with a friendly, positive, and very competent employee.As a result, our experience was very positive. More

Really bad service dept customer service Gave this dealership 2 chances and they screwed up both times. Customer service rep's had to be called back several times just to book an appointment. Gave this dealership 2 chances and they screwed up both times. Customer service rep's had to be called back several times just to book an appointment. Quick Lane is anything but.... Booked a time and was told a 20 minute wait to get in. An hour later the vehicle was still not even in the shop yet. We have 2 Fords and they will now be going elswhere. More

2016 ford edge The staff at waterloo ford were very helpful, I was dealing with Kathrine and Vladimer I will go to waterloo ford when my son is buying a new truck. The staff at waterloo ford were very helpful, I was dealing with Kathrine and Vladimer I will go to waterloo ford when my son is buying a new truck. I would recommend the dealer ship More