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Volkswagen MidTown Toronto

4.1

6 Lifetime Reviews

3450 Sheppard Avenue East , Toronto, Ontario M1T 3K4 Directions
Sales: (866) 984-1441

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6 Reviews of Volkswagen MidTown Toronto

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October 05, 2019

"What a great experience! Excellent customer service and..."

- Chelsea

What a great experience! Excellent customer service and quick turnaround time. We couldn’t be happier with our new car. Raphael was a pleasure to work with. Very honest, personable and professional. Thank you again!

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Recommend Dealer
Yes
Employees Worked With
Raphael Cattan
August 12, 2019

"Raphael and my Atlas "

- Fcam

I’d like to thank Raphael Cattan from Midtown Volkswagen for all his help. He is very knowledgeable and helped making purchasing a vehicle stress free. My kids and I are very happy with our 2019 Atlas. Thank you Raphael, I’ll be sure to tell everyone about my great experience with you and Midtown Volkswagen. F. Campbell

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Recommend Dealer
Yes
Employees Worked With
Raphael Cattan
July 20, 2019

"Bring your car elsewhere"

- SoontobeexVWowner

I highly recommend AVOIDING this service centre. If a part needs to be ordered, (and it always needs to be ordered), you won't get a call letting you know it's in. If you have a warranty repair, you run a 50/50 chance of it actually being taken care of under warranty. My experience with this dealership has turned me off VW in general. Once (IF) I get everything actually taken care of, I'll be trading it in for another make.

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Recommend Dealer
No
Employees Worked With
Vic, others
June 29, 2018

"Thank you!"

- Sashank

Raphael helped me out with buying the Volkswagen Passat. He was really professional and patient in answering all the dumb questions I had. Very happy about the customer service. I am proud to be a part of the Volkswagen family!

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Recommend Dealer
Yes
Employees Worked With
Raphael
March 22, 2018

"Amazing experience with new car sales!"

- doc1991

I am in the process of getting my eGolf from VW Midtown, and all I can say is WOW. There are number of aspects to my experience so far which blew me away and restored my faith that there still are great, and honest dealership and car salesman. I had the pleasure of dealing with Cameron, by far the most kind, patient, and friendly representative I have worked with. I first contacted him regarding an eGolf, and even though he knew the car will not be here for a while, he treated me with nothing but courtesy and respect. I have bugged him a bunch by checking up on the status of vehicle and price, but every single time he treated me with respect, and made me feel welcome. I have experienced being brushed off by number of VW sales people in other dealerships when asked about eGolf but Cameron was extremely helpful and friendly. I will be sure to refer all my friends and family to him as I am certain he will treat them very well. Now to the dealership, unlike almost ALL OTHER VW dealerships, Midtown is not greedy. Let me collaborate, it feels as if they care about their customers and dont see them solely as $$$$$. The reason I say this is because they made an exception for me which allowed me to be able to purchase the vehicle, and I do highly appreciate it. This to me shows a clear contrast between dealerships who want their customers to return and those who are in business for instant quick buck at any cost. Thank you management for doing this and I assure you, this deed though may seem insignificant will bring you a lot of my referrals. Cameron and VW MidTown have shown exemplary customer service and I would definitely recommend them to all my friends, family and coworkers. (10/10). I will update the review with photos of my car once I pick up. Thank you MidTown

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Recommend Dealer
Yes
Employees Worked With
Cameron Smith
June 23, 2016

"Good experience"

- Frank

After I got a bad experience from another same brand dealership. I got a very satisfied experience here! From receiptionest to salespeople, from floor people to manager , they are very nice and professional. I got my daughter the car she wants with a happy ending.

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Recommend Dealer
Yes
Employees Worked With
New car salesperson
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