Village Nissan

Love my new Murano I bought a 2017 arctic blue Murano. I love it. Sales team gave me a great deal. Had it for a few months now. Love it. I bought a 2017 arctic blue Murano. I love it. Sales team gave me a great deal. Had it for a few months now. Love it. More

Very very bad Peoples This is not a business place xxxxing please Don’t go to this please No good everything Business manager Alax so bad guy I am so mad with my This is not a business place xxxxing please Don’t go to this please No good everything Business manager Alax so bad guy I am so mad with my suv More

Bad Experience Today : -( The customer service experience was very bad. You go to your appointment with a person, you get someone else who do not understand the background. The customer service experience was very bad. You go to your appointment with a person, you get someone else who do not understand the background. No ownership of any misunderstanding, and bad customer handling. No one picks up the phone you have to leave messages that no one is listening to. Not recommending this place to anyone. More

Bad service and long waiting Waiting for 5 hours for diagnosing even I have booked an appointment. The technicians can’t find the real problems, and service person blame me didn’ Waiting for 5 hours for diagnosing even I have booked an appointment. The technicians can’t find the real problems, and service person blame me didn’t tell the details, come on I am not the technician, but I said the CVT has issues, why you didn’t do effort to find out the CVT problem. More

Service team will try to scam you!!!!!! Brought my car in for check up because it was getting vibrations when going over 120kph on the highway. I thought it might just been the wheels since Brought my car in for check up because it was getting vibrations when going over 120kph on the highway. I thought it might just been the wheels since I just changed to my winter tires, but they told me my rear propeller shaft joint is seized so it causing the back wheel to go off balance, so I need to change the shaft to a new one. It will cost me $1500 to change it. To my knowledge, the propeller shaft usually still running strong even after 100k+ clicks, and my car was under 70k clicks still. I didn't want to proceed with changing the propeller shaft, so then they told me all 4 of my wheels are off balance and needs to be balanced. I went ahead with the wheel balancing. Once its done they told me the back it still going to vibrate since the shaft is not changed. So I tested on the highway again and indeed my car still vibrates at high speed. I decided to bring my car to a private auto mechanic and he told me that the Nissan dealership mechanic might just be lying to me, and suggested me to just re-balance my wheels again. AND.............. IT FIXED THE PROBLEM. For $50 this guy fixed my car problem. At the dealership they charged me $120 for checked + $99 for wheels balance +HST, and yet they didn't fix it. It just means that they didn't even balance my wheels when they charge me for it already. These xxxxxxxx will pull out nasty trick from their sleeves just to make you spend unnecessary money. I bought the car new at this dealership too, so it just shows how much they don't care about their customers. DO NOT BRING YOUR CAR TO THIS DEALERSHIP FOR MAINTENANCE!!! More

Scammer this dealership should be shut down. This dealer ship should be shut down. They try to force the customers to get loan at high rate through them. once I paid in full they unlawfully cashe This dealer ship should be shut down. They try to force the customers to get loan at high rate through them. once I paid in full they unlawfully cashed incidental on my credit card. once I reported than their CFO said it is a misunderstanding. My advise to every one if you purchase a car there you will regret later. More

My formal complaint to Nissan Canada about Village Nissan Very Dissapointted with this dealership, Good thing Nissan Canada was there to turn things around for us.If it wasn't for their Customer Service at he Very Dissapointted with this dealership, Good thing Nissan Canada was there to turn things around for us.If it wasn't for their Customer Service at head office, I wouldv've lost all faith in the brand. More

Worst customer service Read below from their website before going there for an express oil change service: 30 MINUTES OR LESS. GUARANTEED. Your Express Service will be c Read below from their website before going there for an express oil change service: 30 MINUTES OR LESS. GUARANTEED. Your Express Service will be complete in 30 minutes or less from the moment your vehicle is driven into the service bay – or your next Oil and Filter Change is complimentary. It’s our promise to you. Visit or call Village Nissan for details Careful - it's from the moment your vehicle is driven into the service bay!!! We brought our car last Saturday at 2.00pm, left there at 5.15pm. 3 hours and 15 minutes for an oil change. The guy sat next to me was there since 12.00pm and had been waiting over 4 hours with an appointment for changing his snow tires!!!! Avoid this car dealership. Worst of the worst..... More

Stealership. AVOID Village Nissan Worst Nissan Dealership ever. They are Scammers, on the day of pick my car up they force me to pay $500.00 to get the car or they would not release it Worst Nissan Dealership ever. They are Scammers, on the day of pick my car up they force me to pay $500.00 to get the car or they would not release it. After 5 year lease is done I wanted to buyout my car and out in the blue this dealership calls me and tells me that i have to pay $320 for late payment fee and was told there's no paper work. While all car payments was dealt with Nissan Canada in Mississauga, I end up calling Nissan Canada and was told Nissan Canada will debt from my account if its a late payment. Once I Finance the vehicle its all between me and Nissan Canada and the dealership shouldn't have anything to dealt with. I just want to warn everyone who is looking towards a Nissan do not buy from Village Nissan. 1 More

Great Customer Service!!! Sam Li is one of the best salesrep I've ever met. He is knowledgeable and calm manner. What he did today was appreciated-truly an excellent service. Sam Li is one of the best salesrep I've ever met. He is knowledgeable and calm manner. What he did today was appreciated-truly an excellent service. It was not perfect throughout our entire purchase but he went above and beyond to make sure the experience was as positive as possible for us. We had some minor problems along the way but was quickly and efficiently resolved as they went out there way to find a solution that met our needs. He also followed up to be sure we felt it was fair and that we were happy with the solution. We never felt pressured and had plenty of time to be sure it was the right purchase for us and we are so happy with our new murano. From the big boss - Darren with his great sales staff right through to the service department, it was an overall positive experience for us. More