Village Chrysler Dodge Jeep
Ajax, ON
119 Reviews of Village Chrysler Dodge Jeep
Happy customer We visited Village Chrysler looking at Dodge Ram trucks and were greeted by Milton Chung who showed some models. We returned a few days later it looks We visited Village Chrysler looking at Dodge Ram trucks and were greeted by Milton Chung who showed some models. We returned a few days later it looks at some more and finally ordered and purchased a new 2016 Dodge Ram Sport. Milton worked hard to give us a good price and were are very pleased with the results. Looking forward to picking up our new Dodge in a few weeks. More
the overall experience was good. I went to this dealer because of the availability of the vehicle I wanted, and price expected. All sales staff were very helpful, especially my sales I went to this dealer because of the availability of the vehicle I wanted, and price expected. All sales staff were very helpful, especially my sales person Bill, and business manager Winston. David McClean More
awesome dealership Jenny was awesome I'd recommend her to everyone for when they are purchasing there next car she was in one word awesome and experienced Jenny was awesome I'd recommend her to everyone for when they are purchasing there next car she was in one word awesome and experienced More
No bumps in the road! We picked up our new van today and just would like to thank Jack for a being a great sales guy! He was down to earth, friendly, knowledgeable, and ho We picked up our new van today and just would like to thank Jack for a being a great sales guy! He was down to earth, friendly, knowledgeable, and honest….also had a sense of humour. Finding the perfect vehicle was easy and the transaction went smooth and fast…no hassles. Glad we chose this dealership. Thanks Jack! More
Kevin& Mariette We just purchased our second vehicle from village Chrysler and our sales rep Jenny went out of her way to make sure we had the best suitable deal for We just purchased our second vehicle from village Chrysler and our sales rep Jenny went out of her way to make sure we had the best suitable deal for our new vehicle .. Merci Jenny ???? More
Friendly and knowledgeable!!!!! I recently was in contact with Scott Edwards at Village Chrysler. He was extremely friendly, very knowledgeable about the vehicles and was very accom I recently was in contact with Scott Edwards at Village Chrysler. He was extremely friendly, very knowledgeable about the vehicles and was very accommodating and willing to take the time to explain everything to me. I would definitely recommend purchasing from Scott and Village Chrysler to anyone. More
Jenny is awesome! I went to Village Chrysler to look at jeeps. Jenny greeted us in the parking lot and made everything very easy. She was very knowledgeable and answere I went to Village Chrysler to look at jeeps. Jenny greeted us in the parking lot and made everything very easy. She was very knowledgeable and answered all of our questions. I am so happy with my jeep and thankful for Jenny's help. Even now when I have questions she is always there to help. I would definitely buy another vehicle from her. Thanks Jenny! More
Awesome experience Just dropped in to look around. Atmosphere was wonderful!! Everyone was so nice and very helpful. The staff was extremely knowledgable about all their Just dropped in to look around. Atmosphere was wonderful!! Everyone was so nice and very helpful. The staff was extremely knowledgable about all their vehicles! Very impressed! Specifically, the young blonde women who showed me around the store was very sweet. Highly recommend her! More
Rename this lot "village thieves". Drop by to look at a used vehicle – had interest – their offer for my 2011 V5 SUV was $7500. Another dealer just Day before offered $12,500. Salesm Drop by to look at a used vehicle – had interest – their offer for my 2011 V5 SUV was $7500. Another dealer just Day before offered $12,500. Salesman says try any other dealer you'll get the same. Walked as it was obvious I was wasting my time. It's one thing to bargain but this place is obviously more interested in stealing from good customers. Check reviews ahead of time – majority were very weak – poor customer service and poor rating as a dealer well-earned More
Terrible Customer Service Contacted this dealership about a used 2015 Chrysler 200. Went to see the car but decided against it. Emailed a few days later to the sales rep abo Contacted this dealership about a used 2015 Chrysler 200. Went to see the car but decided against it. Emailed a few days later to the sales rep about another car we saw on the lot but after 2 days did not get a reply so contacted again through a website to immediately get a response from another salesman. We go to see the car and decide to buy it. We then get a story that they do not negotiate on prices and they how they search out the lowest prices and that they are not making money of this car. They must seriously think people are stupid to actually believe that. The salesman made promises to have scratches buffed out of the car and a full tank of gas at no charge to us. We asked about paying by credit cards for the car and were told that is ok. Two days later we go to get the car and the selling salesman who we had an appointment with is not there. We go to look at the car and the scratches are not buffed out and gas has not been put in the car. The salesman who is now looking after asks us if we are aware of a 3.5% service charge for using a credit card for payment. At no time did anyone ever tell us this. Had we know we would have got a certified cheque. After all why wouldn't we want to pay an addition $700 for the car. The salesman went to speak to the manager and then came back and said we had to pay the service charge or get a certified cheque. At this point we have now been there for over an hour, they have our old car which we traded, have given me an ownership for the car I am trying to buy but we cannot get the car, plus the insurance is now on this "new car". Two hours later after being rudely spoken to by the manager he decided to try the nice approach and offer another vehicle to drive until we can get a certified cheque the following week. The salesman who was put in the middle was very nice but the one who sold the car made promises he couldn't keep and the manager acts like he does not car if he makes a sale or how his customer feel. I would never recommend this dealership or return to buy or service a vehicle here. Their customer service is the worst I have ever experienced with any dealership or company for that matter and we have bought a number of vehicles. More