Victoria Hyundai

Not your typical dealership After visiting a very pushy dealership, I was not in the mood to continue on in my first day on car lots. I am glad I made it to Victoria Hyundai. I w After visiting a very pushy dealership, I was not in the mood to continue on in my first day on car lots. I am glad I made it to Victoria Hyundai. I was not hounded the minute I stepped foot on the lot. Andrew approached me after I had had time to wonder around on my own and just started a normal conversation. I explained I really was just wanting to look at cars, sit in a few and take a few out for a spin. I hadn't had time to do much research and I really was just looking. He explained that he wasn't here to sell me a car but rather help me find the car that I wanted. He continued on to say that he wasn't a stereotypical car salesmen, I didn't have to believe him but he would leave that up for me to decide. Andrew is not your stereotypical car guy. I didn't feel like I was just some prize, the end goal that salespeople typically have - to sell you stuff no matter if you wanted/needed it or not. I felt like a person. A person who has a lot on the go with many other things to think about than just my old car dying on me. Everyone I dealt with at Victoria Hyundai got that. I also felt very respected. A daughter of a mechanic with a brother who is also a mechanic, I know more than most 20-something women about cars (at least my 20-something year old friends). I didn't want to be pushed over just because I look quite young and am female. While I did bring my fiance along, it was only for moral support and to give me that little reassurance since I hate change. This was very much my purchase, my car and I would do it my way. I was very pleased that no one treated me like a child or a clueless woman. No one talked to my fiance like I wasn't there. I went in wanting to test drive an Elantra. There was no muss, no fuss, no "you should also try this car out for size instead". I was shocked that in the car Andrew was explaining every feature - even the "super cool" sunglasses compartment - as cars I had previously taken out were not explained to me on the road, I had to ask. And even then the salesperson had no idea. My fiance was looking up details in the backseat from the company's website and giving me the information. Definitely not here at Victoria Hyundai. Andrew also performed a little skit reenactment to show off more features. I never felt pressured, even after talking things through with Andrew and Indy after the test drive. As salespeople, they obviously try to make a sale but, with a week left on a month-long special financing deal, they wanted to make sure I had all the information I needed before I left that day. Andrew asked if it would be alright to text me so I had his number should I have any questions in the following days. He didn't bug me every day after like the other dealership I had been to. He simply gave me a quick text a few days later to see if I had any questions. I was already planning on coming back in later that day. Andrew and Indy worked magic to find "my" car in blue after expressing my need to have either a blue or red car since I've driven white vehicles my whole life. I banged the gong and that was it! Bruce and Jared in the finance department were both easy going but very thorough in making sure I knew everything that was available to me. Again, I felt like I was treated like a person. And transferring my insurance over was super easy with the help from the insurance team. My car was ready not even two days after banging that gong and just the way I expected it to be. Andrew went over the features again with me and was available to answer any of my questions. I would highly recommend Andrew and the team at Victoria Hyundai to anyone. More

Excellent experience! I had a great experience shopping for a car and test driving with Alden! He was very personable, knew the car and created a great atmosphere to car sh I had a great experience shopping for a car and test driving with Alden! He was very personable, knew the car and created a great atmosphere to car shop in. I would highly suggest him to anyone as he was extremely professional and willing to help out in any way he could with no pressure. Thanks Alden! More

Purchase of a new Tuscon The staff that we dealt with at Victoria Hyundai were friendly, knowledgable, and easy to deal with. Andrew assisted us from the moment we walked in The staff that we dealt with at Victoria Hyundai were friendly, knowledgable, and easy to deal with. Andrew assisted us from the moment we walked in and continued throughout our experience. He was prompt to answer my emails and made sure that I was completely satisfied with my purchase. I would definitely recommend this dealership to anyone interested in purchasing a vehicle in the future. It was a very enjoyable and rewarding experience! More

Endorsement Alden was very approachable, cheerful and willing to assist people with any need. I want to take advantage of this opportunity to thank Alden for the Alden was very approachable, cheerful and willing to assist people with any need. I want to take advantage of this opportunity to thank Alden for the time he took with us in order to find the wonderful car that we are now driving. Also, I would like to thank Bruce for everything he is working on in order to complete this purchase. Thanks Bruce for your kindness and professional treatment. There is no doubt in my mind that Alden and Bruce are great persons to deal with. More

Thanks Andrew and Team! We came in to a check out a promotion for a deal on a new vehicle, and quickly realized it was out of our range. We began looking at a 5 year old veh We came in to a check out a promotion for a deal on a new vehicle, and quickly realized it was out of our range. We began looking at a 5 year old vehicle with low kms (they have the best quality used vehicles!) Andrew was nothing less than helpful and understanding and informative as we waffled (yes, waffled) over our decision. It was our first "new" vehicle purchase so we were very unsure. He and Jeremy stayed late to try and find us the best deal, and we ended up bringing the vehicle home for the evening to make a more informed decision. We closed the deal the next day, and even though they made me hit the gong I couldn't be happier with our experience! When it comes time for us to find another vehicle our first instinct will be to contact Andrew, he was honest and very comfortable to work with. Thank you Andrew, and team! More

Excellent Service Jody gave absolutely amazing service! He took the scariness out of buying a new vechile. I would highly recommended him to anyone looking to buy a car Jody gave absolutely amazing service! He took the scariness out of buying a new vechile. I would highly recommended him to anyone looking to buy a car. More

Exceptional Customer Service Andrew and Tristan provided top notch customer service. I particularly appreciate the fact that they both personally helped out bringing back my secon Andrew and Tristan provided top notch customer service. I particularly appreciate the fact that they both personally helped out bringing back my second vehicle home when I was ready to go. Tristan and Andrew were both equally very personable and friendly, taking the time needed to talk about the exact features I was looking for in a car and having an excellent sense for finding the right product for my needs and at my price range. At no point did I feel pressured into buying something I don't need. I am impressed by the fact that all information they provided about the purchased vehicle was accurate, despite the vehicle being of a different make (Toyota Matrix). When it came down to pricing, the negociations were done in an easy, respectful manner and a common ground was quickly reached. Overall, my experience with Andrew and Tristan was positive and I recommend asking for them when going to the Victoria Hyundai dealership. More

Jody Dick car salesman who went above and beyond This is the third new vehicle that I have purchased at this dealership and over the years have purchased about a dozen news cars of different makes. I This is the third new vehicle that I have purchased at this dealership and over the years have purchased about a dozen news cars of different makes. I have never met a salesman like Jody! This guy went overboard to make sure that everything was tended to and also to take those extra steps to make sure the experience of unbelievably pleasant and thorough. He took the extra time to drive out to my house so that my wife could see and drive in the vehicle. He took the time to make sure that he explained everything about the car to me and even after the point of sale met with me and explained things that i had forgotten. On one occasion he was at a meeting and couldn't see when i was at the dealership.When I was leaving he even ran down the street (about a block) to catch me and help with more questions that I had. This guy is exceptional and this dealership has a gem. If he ever decides to leave i would hire him in a second! In closing I have never met a more dedicated salesman; dedicated to ensuring that my experience was exceptional. More

awesome service I met Jody Dick, explained what I was looking for and that I had no credit history and needed a new vehicle. He set me up with what I needed, found me I met Jody Dick, explained what I was looking for and that I had no credit history and needed a new vehicle. He set me up with what I needed, found me the perfect vehicle and then I saw Cole, then met with Jared as Cole was off. Jared explained the financing clearly so that i understood what was happening. Wonderful place, very friendly and I would have no problem recommending friends to go there. One thing that could be done is better customer parking. More

Buying a car ar Victoria Hyundai After 285000km on our Ford Focus my wife and I decided it was time for something new. We liked the Ford but a new Focus was too expensive. My Brother After 285000km on our Ford Focus my wife and I decided it was time for something new. We liked the Ford but a new Focus was too expensive. My Brother had owned a Hyundai Sonata and he spoke highly of it, and we liked the look of the Elantra, its features and its price point. We went to Victoria Hyundai and were met by Tristan who helped us decide if the car was right for us. We liked the car and struck a deal with Indy and did the financials with Jared. I'm writing this review so anyone interested in buying a new vehicle can set up an appointment with these gentlemen instead of just getting lucky like us. In all, it was a pleasant experience start to finish. We were very comfortable throughout the process and felt the guys had our interests at heart and they listened to our choices. We would certainly go back for our next vehicle. More