
Victoria Hyundai
Victoria, BC
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Smooth sailing I was pleasantly surprised as Wes recommended a different model with a lower price tag as he felt it fitted my needs and my driving habits better. I a I was pleasantly surprised as Wes recommended a different model with a lower price tag as he felt it fitted my needs and my driving habits better. I admit that not being oversold at a car dealership is something new for me, I always dreaded buying a car because I felt I had to prepare for a long hauled battle. Not with Wes and Indy. The whole experience was seamless and positive, and there was no sales pitch. The whole interaction was... normal! Furthermore, Bruce in financing took extra time to explain everything and went above and beyond by educating us with the credit aspect of the sale, which no one had ever done with me before. Both Wes and Bruce stayed late, as the transaction brought us after hours, and I am grateful for all their attention to details. Even the insurance lady (whose name I forgot, so sorry) was amazing and the whole experience was fantastic! I know why so many friends recommended Victoria Hyundai! Kuddos everyone! More
wonderful and fun people! Very knowledgeable, fun, interactive and actually listens to your needs without giving any salesman spiels. There is zero bull hunky with Alden, if he Very knowledgeable, fun, interactive and actually listens to your needs without giving any salesman spiels. There is zero bull hunky with Alden, if he didn't have the answer he will find out for you without making stuff up on the spot. More
Above and beyond expectations. I would recommend Victoria Hyundai to anyone. Through the process of buying my car I talked to many different people, and they were all great. I dealt I would recommend Victoria Hyundai to anyone. Through the process of buying my car I talked to many different people, and they were all great. I dealt mainly with Alden in sales and Bruce for the financing. They were both very friendly, easy to talk to, informative, and they made me feel comfortable through the process of buying my car. Alden even helped me take the speakers out of my old car! More
OUTSTANDING SERVICE / OUTSTANDING SANTA FE LIMITED Purchased a new Santa Fe Limited a few weeks ago and returned to the dealership to get the 3M covering on the hood and mirrors of the vehicle. Arrived Purchased a new Santa Fe Limited a few weeks ago and returned to the dealership to get the 3M covering on the hood and mirrors of the vehicle. Arrived before my scheduled appointment and spoke to Sarah Sullivan, very friendly and represented the dealership in a professional manner. I very much like having the vehicle inspected for damages, before handing over the keys for service. Sarah gave me a time period in which the vehicle would be completed and she was right on. I also had a chance to speak to Stephen Munro, Dealer Principal who was very friendly and very approachable. Look forward to the Santa Fe's first oil change in December. More
Above and beyond I would like to thank Indy Brar for his amazing help and going to mats for me in a very stressful time. He went way above and beyond for me, made call I would like to thank Indy Brar for his amazing help and going to mats for me in a very stressful time. He went way above and beyond for me, made calls, rattled a few chains, and got me into an amazing new car. He was such a great help to me and I wouldn't hesitate to deal with him again. He even came in on his day off in order to get me into my new car cause my rental was due to go back. There are not alot of people like that left anymore More
The new car From start to finish we experienced excellent service and attention to detail from a caring team in the sales department. First, we met Andrew about From start to finish we experienced excellent service and attention to detail from a caring team in the sales department. First, we met Andrew about 5 minutes after arriving. He introduced himself while we were busy debating the different features we needed in a new car on the rooftop lot. Usually I dread meeting a sales person on a car lot. As I saw him approach us, I braced myself for the cheezy one liners followed by awkwardness for the rest of the visit. However, Andrew was much more genuine in his greeting and we immediately felt comfortable including him in our debate. He was a great help in narrowing down the search to our new car. After much discussion, we all agreed that the Hyundai Accent Hatch was the car for us. We sat down to talk numbers and met Indy, the sales manager. It was a unique experience. Not only because of meeting a sales manager so early (or at all) in the purchasing process, but also to meet one that cared enough to get to know us. Rather than send Andrew back and forth to negotiate our deal, Indy and Andrew both worked with us directly. Over two days Indy, with the help of our finance manager Bruce, put together an affordable option within our budget. Thank you to Andrew, Indie, and Bruce for helping us bring home our Hyundai Accent Hatch. More
Good Customer Service representative I've been back and forth recently with a few issues regarding my AC on an Elantra, which could have been a frustrating experience were it not for Core I've been back and forth recently with a few issues regarding my AC on an Elantra, which could have been a frustrating experience were it not for Corey Klontz. Corey always has a smile and a ready answer to queries. He is polite, attentive and never loses his cool. He has done a great job of listening to my concerns, acting upon those concerns and keeping me notified in a reasonable time frame. Essentially, he gets things done and is a very good ambassador for the business. More
Excellent Service by Customer Service Specialist Sarah Sullivan provided excellent customer service. She made my visit to your dealership easy and enjoyable. I received friendly, accommodating and pr Sarah Sullivan provided excellent customer service. She made my visit to your dealership easy and enjoyable. I received friendly, accommodating and professional service. Thank you More
Top Notch Customer Service! I had the pleasure of meeting Andrew Hubbard. He was super friendly and accomodating and made every effort to give my wife and I the comfort we needed I had the pleasure of meeting Andrew Hubbard. He was super friendly and accomodating and made every effort to give my wife and I the comfort we needed in making the best choice possible for our growing family. He was extremely knowledgeable and courteous, while not coming across at all like a sales guy.....he genuinely made me feel that he had my best interests at heart, which was an experience I will always remember. If you're looking for a Hyundai, go see Andrew! More
Purchase of a New Hyundai Santa Fe Limited Our new Santa Fe Limited is outstanding, beautiful ride with lots of electronics, which I am sure will take sometime to learn. Need a salesman see Tr Our new Santa Fe Limited is outstanding, beautiful ride with lots of electronics, which I am sure will take sometime to learn. Need a salesman see Tristan Marshall, he is learning everyday about selling new cars. More