Victoria Hyundai
Victoria, BC
Filter Reviews by Keyword
By Type
Showing 729 reviews
Two Thumbs Up!!! Excellent staff and good customer service. Andrew is so awesome with a very approachable personality.He is helpful with me in choosing the right car f Excellent staff and good customer service. Andrew is so awesome with a very approachable personality.He is helpful with me in choosing the right car for my family within my affordable budget..i will highly recommend hyundai to my friends and family here and in the Philippines..Im giving my TWO THUMBS UP!! More
Excellent customer service I highly recommend Victoria Hyundai service centre. We had been told by another dealer that our damaged tire required replacement, and when we got a s I highly recommend Victoria Hyundai service centre. We had been told by another dealer that our damaged tire required replacement, and when we got a second opinion from Rodney Schultz, he was able to repair the tire and save us a lot of cash. After such good service, we have come to Rodney for all of our maintenance questions and have always received fair and honest advice. More
Great service As a young woman, walking into a dealership can be intimidating. Rodney and his tam were great, friendly and welcoming. I didn't feel like I was being As a young woman, walking into a dealership can be intimidating. Rodney and his tam were great, friendly and welcoming. I didn't feel like I was being taken advantage of and they explained everything to me in a way I could understand - as i don't know much about cars. I felt like they were friends. I would be happy to come back and recommend anyone I know to take their vehicles in for service! More
recommended I would recommend buying a car from Victoria Hyundai, Andrew was friendly and knowledgeable, I didn't feel pressured at any time and they were accomad I would recommend buying a car from Victoria Hyundai, Andrew was friendly and knowledgeable, I didn't feel pressured at any time and they were accomadating as too the times I could get by to finish the transaction. Victoria Hyundai will be my first stop next time I am buying a new ( or used) car. More
Great cars, awesome staff......no pressure. Dealing with Andrew was a pleasure. Very knowledgable with no pushy sales routine. Bought a new 2014 Santa Fe then returned a few months later to see Dealing with Andrew was a pleasure. Very knowledgable with no pushy sales routine. Bought a new 2014 Santa Fe then returned a few months later to see Andrew to buy a second Hyundai and got a great deal on a 2013 Elantra. Hate the usual dealership experience? Go to Vic Hyundai. They made it fun to buy a car (or 2!) More
Out of Province inspection Even though I have a domestic vehicle, not a hyundai, this service center did not turn me away. They not only completed the inspection in a timely fas Even though I have a domestic vehicle, not a hyundai, this service center did not turn me away. They not only completed the inspection in a timely fashion, they didn't hesitate to drive me to my other scheduled appointment and picked me up when the job was completed. There were only a few minor items needed for the truck to pass inspection and Rodney was quick to call me before proceeding with any repairs or part replacements. He kept me informed with the whole process and it's without question that I would recommend his service department to my friends and family. More
That's all you can ask for For myself, it wasn't only about buying cars, I found myself enjoyed the whole process of car selecting and actually made friends here. All other deal For myself, it wasn't only about buying cars, I found myself enjoyed the whole process of car selecting and actually made friends here. All other dealers I met with different brands concerned about their cars and made calls asking my willingness which actually annoyed me pretty much. If you want to meet new friends but not simple dealers, it's a better idea to do it with Hyundai and Andrew! More
Excellent overall experience! Jamie was very knowledgable about what was best for me and my family. I had a great experience and would definitely reccommend them to anyone looking Jamie was very knowledgable about what was best for me and my family. I had a great experience and would definitely reccommend them to anyone looking for a new car. Great value. More
Great Service Andrew Hubbard treated us royally from the time we first looked and then we went back again and Andrew and the other people we saw there were wonderfu Andrew Hubbard treated us royally from the time we first looked and then we went back again and Andrew and the other people we saw there were wonderful. We weren't pressured like some places. If we ever need another car we would certainly look up Andrew again. Thanks for everything. We love our car. Harry and Anita Smith More
Exceptional service; really extraordinary. My 2002 Santa Fe was recalled and Hyundai Victoria did the repair work. It speaks to the excellence of this organization that even drivers of older ve My 2002 Santa Fe was recalled and Hyundai Victoria did the repair work. It speaks to the excellence of this organization that even drivers of older vehicles like myself are well looked-after. The actual recall repair was taken care of quickly, but an earlier recall that had not been carried out was found to be in a potentially catastrophic condition. I was urged to not drive the car until repairs had been made. This happened December 23rd. I was going to be stuck without a vehicle for the holidays; fortunately Steve Bullock, the service manager, made available to me a new vehicle for me to get through Christmas. I was very pleasantly surprised; if I were a Grinch my heart would have grown two sizes right then and there. The work was carried out at the earliest opportunity (i.e., once spares had been shipped in from Vancouver). The repairs were actually very extensive, but I was not charged a nickel, not was it suggested I would be. Again, remember this is an older vehicle, not one where the company would be making money. In addition to the recall repair, I requested my car's hydraulic brakes be flushed, as per Steve's recommendation. That work was also carried out efficiently and promptly. Considering the urgency of the repair work in terms of vehicular safety, and the assistance that Steve and the team provided at their most busy time of the year, I can only say that they went above and beyond what I might have expected. My car was even washed when I went to pick it up; how about that for service? I can only praise Steve and the team and, more to the point, thank them for their considerable efforts. My wife's and young son's [plus my own] safety and well-being was their first and foremost priority; that is a rare thing indeed. From now on, they'll get my custom both in repairs and when it is time for me to update my vehicle. A very warm and heartfelt thanks, everyone! Stewart Wood, December 2014. More






