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Victoria Hyundai

Victoria, BC

3.4
711 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 711 reviews

January 03, 2015

Great no-pressure customer service We have been in to Victoria Hyundai many times over the past 9 months. We were always welcomed and the staff were very friendly and knowledgeable. Eac More

by happycustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jeremy Truong, Tristan Marshall
Jan 21, 2015 -

Victoria Hyundai responded

Hi Happy Customer. Steve here. Thanks for writing about your experieince here. We remain at your service, and although you have not yet purchased from us, we are excited to be part of your automotive life. All the best!

January 02, 2015

Two Thumbs Up!!! Excellent staff and good customer service. Andrew is so awesome with a very approachable personality.He is helpful with me in choosing the right car f More

by janette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi janette: Steve here. Thanks for a) your business b) your review; and c) your 2 THUMBS UP! You are awesome! All the best.

January 01, 2015

Excellent customer service I highly recommend Victoria Hyundai service centre. We had been told by another dealer that our damaged tire required replacement, and when we got a s More

by patneddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Jan 21, 2015 -

Victoria Hyundai responded

Hi PatNeddie, Steve here. Thanks for your kind review and thanks for mentioning Rodney specifically. You have made our day! All the best and see you soon. Steve.

December 31, 2014

recommended I would recommend buying a car from Victoria Hyundai, Andrew was friendly and knowledgeable, I didn't feel pressured at any time and they were accomad More

by Vaughan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi Vaughn. Steve here. Thanks for your great review and welcome to our little Victoria Hyundai family. All the best! Steve.

December 31, 2014

Great service As a young woman, walking into a dealership can be intimidating. Rodney and his tam were great, friendly and welcoming. I didn't feel like I was being More

by MaryB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Jan 21, 2015 -

Victoria Hyundai responded

Hi Mary B. Thanks for taking the time to write this kind review. We disagree with your point though of "as a young woman, walking into a dealership can be intimidating" ... We think that it can be pretty intimidating for EVERYONE :) because of that we apply our no wpressure promise and a culture of building customers for life. With the internet, our customers are informed and educated. We dont think it is worthwile to apply a bunch of pressure - you guys can buy anywhere at any time. We try to approach things as consultants and with a smile. I am really pleased that you noticed. Thanks for your business and congrats on your new wheels!

December 30, 2014

Great Service Andrew Hubbard treated us royally from the time we first looked and then we went back again and Andrew and the other people we saw there were wonderfu More

by Harry Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi Harry, Steve here. Thanks for your kind review and for mentioning Andrew specifically, we really appreciate these kind words. Congrats on your new wheels and hello to Anita!

December 30, 2014

Excellent overall experience! Jamie was very knowledgable about what was best for me and my family. I had a great experience and would definitely reccommend them to anyone looking More

by F_paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2015 -

Victoria Hyundai responded

Hi F_Paris, Steve here. Thanks for your kind words and for mentioning Jamie specifically. As our coach and captain, he wears the "C" on his jersey with pride and we are proud to be part of his team. Thanks for your business and congratulations on your new wheels. All the best! Steve.

December 30, 2014

That's all you can ask for For myself, it wasn't only about buying cars, I found myself enjoyed the whole process of car selecting and actually made friends here. All other deal More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
Jan 21, 2015 -

Victoria Hyundai responded

Hi James, Steve here. Thanks for your kind words. We agree, this is about more than just cars. Welcome to our little Victoria Hyundai family!

December 30, 2014

Out of Province inspection Even though I have a domestic vehicle, not a hyundai, this service center did not turn me away. They not only completed the inspection in a timely fas More

by oliversride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Schultz
Jan 21, 2015 -

Victoria Hyundai responded

Hi Oliversride. Steve here. Thanks for your kind review. Not a Hyundai!!???? The shame of it all!!!!! Just kidding, we are happy to service all makes and models and thank you for your business! All the best, Steve.

December 30, 2014

Great cars, awesome staff......no pressure. Dealing with Andrew was a pleasure. Very knowledgable with no pushy sales routine. Bought a new 2014 Santa Fe then returned a few months later to see More

by Mishwsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Andrew Hubbard, Jared Kubbernus
Jan 21, 2015 -

Victoria Hyundai responded

Hi Mishwsa: Steve here. Thanks for your kind words, and thanks so much for mentioning Andrew specifically. We really appreciate it, and your business. Congrats on your new wheels!!!!

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