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Victoria Hyundai

Victoria, BC

3.7
725 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 725 reviews

April 29, 2015

AMAZING This is the second new car I have purchased from Victoria Hyundai in the past three years and once again I am blown away by their customer service. T More

by KGeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Andrew Hubbard
Apr 29, 2015 -

Victoria Hyundai responded

Hi Krista: Steve the dealer here. Thanks so much for taking the time to write this great review and thank you so much for your continued loyalty. Customer service requires a great customer, and you make it easy. I agree, Jody and Andrew are awesome, I always feel blessed to be part of their team. Thanks again, and enjoy your new wheels!

April 27, 2015

Quick and painless Abdul was very kind, friendly and surprisingly un-pushy! I feel like he understood what I was on the market for and did not pressure me into buying so More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Truong
Apr 29, 2015 -

Victoria Hyundai responded

Hi JP, Steve here. Thanks for your kind review and thanks for mentioning Abdul. We agree, this young man is awesome! Also, he's just had his second baby so congrats to him as well. All the best and welcome to our little (but growing) Victoria Hyundai Family!

April 22, 2015

Abdul, Jody, Bruce Abdul was courteous and friendly. Jody was very helpful when I told about my concerns regarding the monthly payments and gave options. Bruce was fri More

by Pia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Yilla, Jody Dick, Bruce Blake
Apr 29, 2015 -

Victoria Hyundai responded

Hi Pia: Thanks so much for your very kind review, and also for your business. We appreciate it and you have made our day. Welcome to our little Victoria Hyundai Family! Steve.

April 22, 2015

Very kind and helpful team Abdul was very friendly and very helpful. He was knowledgeable about my car and helped me out seeting the bluetooth, and showing me around the service More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Truong, Hank Van Dalen
Apr 29, 2015 -

Victoria Hyundai responded

Hello Heidi. Steve here. Thanks so much for taking the time to write this review, and congrats on your new wheels. Also, thanks for mentioning Hank! He is one of our greatest ambassadors, but many people fail to mention him. We agree, he is awesome! You have made his, and our, day! All the best!

April 14, 2015

Hyundai Victoria has Truly Redeemed Themselves in my Books I wrote a poor review as my experience was not optimal a couple of years ago. Hyundai listened and obviously took my words to heart and they ensured t More

by Andrea Paquette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Tristan Marshall, Jared Kubbernus, Bruce Blake
May 19, 2015 -

Victoria Hyundai responded

Hi Andrea: Thanks so much for your kind review, and also for the same over on our google review page. Have a great day, enjoy your new wheels and welcome (back) to our little Victoria Hyundai family.

April 11, 2015

Really do try to help you out. Had a few hiccups with the place, but the guys here (most of them) seem like they do want to help you out. No other problems. More

by SJBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jeremy Truong, Andrew Hubbard
Apr 29, 2015 -

Victoria Hyundai responded

Hi Samuel: Thanks for your review, although not positive we are glad to have it. As discussed in private messages, "the math" is beyond our control. 2 + 2 can never = anything other than 4. For example, the bank will only finance so much on a car, if the trade is worth less than what is owed on it, the bank will only go so far. We have talked in-house about you as a management team at length, and will use your case as a good training exercise in the future. We remain at your service. Steve.

May 05, 2015 -

SJBK responded

Steve it's not about the lack of your company trying to get me into a different vehicle. It's the fact that I had trouble getting my deposit back, that took several days always a different excuse. It was the fact that fine I couldn't get into something, but to send me a letter dated over a week after going in "because you wanted my vehicle for your lot" and "I could be put into something new"...just after I was told thanks but no thanks? Come on! Then I'm told I will receive nothing from your company until I remove my "bad review"? Way to run things. I was told on several occasions that phone call would be returned back...it never was. But hey, you want to respond to the negative reviews on here and put the blame on the writer that's up to you.

April 02, 2015

Buying a new vehicle. Very friendly courteous and helpful. All the staff was great! Thank-you Abdul. I'm happy with the vehicle and would certainly recommend anyone buying More

by Bud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Coates, Bruce Blake
Apr 08, 2015 -

Victoria Hyundai responded

Hi Bud. Steve here. Thanks for taking the time to write this review and for specifically mentioning Abdul You've made his (and our) day. Enjoy your new wheels and welcome to our little Victoria Hyundai family.

April 02, 2015

Great Guy, better salesman. Abdul was great, he flipped my from buying a Nissan with his product knowledge and his general understanding of what I wanted, easily the the most rel More

by jamesjr360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Bruce Blake
Apr 08, 2015 -

Victoria Hyundai responded

Hi Jamesjr360. Thanks for your kind words, congrats on your new wheels and WELCOME to our little Victoria Hyundai family!

April 01, 2015

Catered to our 'condition' perfectly. Being 6 months pregnant plus trying to contain a two year old bundle of lightning crazy kid makes hanging out anywhere that's not outside with octopus More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jared Kubbernus, Bruce Blake
Apr 08, 2015 -

Victoria Hyundai responded

Hi Scott: Great review, we appreciate your candor. Thanks so much for taking the time to write it and congratulations on your new wheels! All the best and welcome to our little Victoria Hyundai family.

March 31, 2015

Awestruck! Five Stars Aren't Enough! Abdul is welcoming, pressure-free, experienced, professional, fun sales person & goes the extra mile. I love my Tucson Experienced vehicle and have More

by De
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Jared Kubbernus
Apr 08, 2015 -

Victoria Hyundai responded

Hi De. Steve here. Thanks for this great review, we really appreciate your enthusiasm. The team here works really hard to get things done right, and its reviews like this that validate those efforts. Congrats on your new wheels and welcome to our little Victoria Hyundai family.

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