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Victoria Hyundai

Victoria, BC

3.7
724 Reviews

525 Gorge Road East

Victoria, BC

V8T 2W5

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Showing 724 reviews

May 19, 2015

Liars and Deal Breakers Had shaken hands with Victoria Hyundai on Friday after making a cash deal on my truck for them to buy it. The price was reasonable to me, and allowed More

by brokenpromises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Indy Brar
May 19, 2015 -

Victoria Hyundai responded

Hi Broken Promises: We are sorry to hear that you are upset. As mentioned by Luis on Friday, it takes two people here to finalise a deal to purchase a vehicle independently from someone "off the street" (as opposed to a purchase from another dealer). It is unfortunate that you feel put out, but as you yourself mention, the deal to purchase your truck was not to be finalised until today. Because we ultimately resell all vehicles that we purchase we must perform significant due diligence. Your truck unfortunately did not pass this diligence. We are sorry that you are upset that we didn't buy it, but are not prepared to risk unhappy customers when we resell something that could potentially cause issues with a purchasing customer. With respect, you are inferring in this review that you are the customer, when in fact as far as this transaction goes, we are the customer, you are the seller. As a customer we note that it is not uncommon for people to change their minds when considering buying a car. If we as a car dealer called everyone that did that a "liar and dealer breaker" we wouldn't have many friends and certainly wouldn't be the #1 rated Hyundai dealer in BC! We have a no pressure promise and allow all customers to make up their mind on their own schedule - we are sorry that we did not meet yours. regardless we remain at your service and wish you well in the sale of your truck.

May 19, 2015

A Great all around experience! Had a great experience buying my 2010 Genesis coupe here. Dan was awesome and was never pushy. Jared took care of the finance side of things perfectly More

by DallasSandvik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Jared Kubbernus
Jun 12, 2015 -

Victoria Hyundai responded

Hi Dallas: Steve here. Thanks for your great review and for choosing us as the place to get your new wheels. Have a great day and enjoy your Gen Coupe! She's a beauty!

Jun 12, 2015 -

Victoria Hyundai responded

Hi Dallas: Steve here. Thanks for your great review and for choosing us as the place to get your new wheels. Have a great day and enjoy your Gen Coupe! She's a beauty!

May 04, 2015

I 100% Recommend Victoria Hyundai! Steve from the service shop introduced me to Andrew after receiving news that my old vehicle required a costly repair that might not be worth it for t More

by cassidy92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Jared Kubbernus, Bruce Blake
May 05, 2015 -

Victoria Hyundai responded

Hi Cassidy: Steve the dealer here. Thanks so much for taking the time to write this great review and congratulations on your new wheels. I am pleased that Andrew lived up to the "no pressure promise" that we live by every day. Have a great day, and thanks again!

May 02, 2015

Great place to buy your first new car!!! My hubby and I initially went in to get our old 2002 Hyundai car to get fixed. But walked out with a new 2014 Elantra instead :) we couldn't be any mo More

by Kathy2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard, Bruce Blake, Ashley Lindholm
May 19, 2015 -

Victoria Hyundai responded

Hi Kathy2003. Steve here. Thanks for your kind review and for taking the time to pop it up here. Have a great day, and thanks for your business. All the best!

May 02, 2015

Great place to purchase a new car! My wife and I were looking to purchase a new SUV and the staff here made our decision much easier. The staff took the time to answer all our question More

by onkar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Indy Brar, Shawn Sheridan, Cole Coates, Bruce Blake
May 05, 2015 -

Victoria Hyundai responded

Hi Onkar, Steve here. Thanks so much for taking the time to write this kind review, you have really made our day. Enjoy your new wheels and welcome to our little Victoria Hyundai family. All the best!

May 01, 2015

Awesome service We went into hyndai looking for a 2015 veloster. We met Andrew. He was extremely knowledgable and helpful with out purchase. As a person in sales, More

by Kaose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
May 19, 2015 -

Victoria Hyundai responded

Hi Kaose, Steve here. Thanks for your kind review, and congrats on your new Veloster! Have a great day!

May 01, 2015

Very Informed Purchasing a vehicle can sometimes feel overwhelming but my experience with Andrew was second to none. Very informative, helpful, friendly, and above More

by brumo29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
May 05, 2015 -

Victoria Hyundai responded

Hi brumo29. Steve here. Thanks so much for taking the time to write this great review, and also for choosing us as the place to purchase your new wheels! Thanks for mentioning our "no pressure" approach, its a promise that we make to everyone, and your comments here really validate our efforts. All the best, Steve.

May 01, 2015

My Hyundai experience My "wish list" was taken seriously & Andrew Hubbard was more than accomodating in helping me make my purchase. He listened to my concerns & brought th More

by Ashleigh Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Hubbard
May 19, 2015 -

Victoria Hyundai responded

Hi Ashleigh Brooks: Steve here. Thanks for your kind words and for taking the time to write them up here. Congrats on your new Tucson and thanks for mentioning Andrew specifically. You've made all of our day, especially Andrew's. Thanks.

May 01, 2015

FRIENDLY, KNOWLEDGEABLE TEAM Abdul was great. He did not try to sell me something I didn't want. he listened to what I wanted in a new car and offered helpful advice. He ran me th More

by cola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Truong, Tristan Marshall, Jared Kubbernus, Bruce Blake, Hank Van Dalen
May 05, 2015 -

Victoria Hyundai responded

Hi Cola: Steve here. Thanks for taking the time to write this review and for pointing out Abdul specifically. I agree, he is awesome! Thanks for choosing us, and congratulations on your new wheels! Have a great day, you have made ours! Al the best!

April 29, 2015

AMAZING This is the second new car I have purchased from Victoria Hyundai in the past three years and once again I am blown away by their customer service. T More

by KGeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Dick, Andrew Hubbard
Apr 29, 2015 -

Victoria Hyundai responded

Hi Krista: Steve the dealer here. Thanks so much for taking the time to write this great review and thank you so much for your continued loyalty. Customer service requires a great customer, and you make it easy. I agree, Jody and Andrew are awesome, I always feel blessed to be part of their team. Thanks again, and enjoy your new wheels!

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